Exam 9: Managing Strategy

List and discuss the three levels of strategy that a large organization must develop.

The major value-creating capabilities of the organization are known as its ________.

In ________,the organization becomes its own supplier so it can control its inputs.

A stability strategy is an organizational strategy in which an organization maintains the status quo.

In ________,a company grows by combining with competitors.

Top-level managers are responsible for ________ strategies.

Kiva Systems,manufacturer of robots used in flexible automation systems,demonstrates the power of ________ by "teaching" its robots to dispose of used cardboard and to assist in gift wrapping for e-commerce warehouse fulfillment.

An organization that grows using ________ focuses on its primary line of business and increases the number of products offered or markets served in this primary business.

If a bank estimates the capabilities of its employees who provide customer service prior to implementing a new training program designed to change their method of providing customer service,it is ________.

Which of the following is a competitive force under the five forces model?

A firm that is "stuck in the middle" cannot develop ________.

Which of the following provides a framework for understanding diverse businesses and helps managers establish priorities for allocating resources?

How can a cost leader use e-business to reduce costs?

A study of the external environment allows a manager to understand the ________ and ________ for the organization.

Tom's Welding has been supplying frames to the mobile home industry for many years.His business has remained steady despite the entry of other firms into the industry.Tom's is likely pursuing a ________ strategy.

Bixler Corporation boasts that it has the fewest warranty claims in its industry.We can infer from this that ________.

Florance is a chain of flower shops in the Chicago area.The company recently acquired Knick-knacks,which owns three gift shops.Which of the following is most similar to this acquisition?

When a totally new product,such as laser discs years ago,is introduced,it would be considered a ________ according to the BCG matrix.

A company that competes by offering unique products that are widely valued by customers is following a differentiation strategy.

When used to connect with customers or to connect employees with co-workers in other locations,social media ________.