Question 1

Extraversion is the degree to which someone is sociable,talkative,assertive,and comfortable in relationships with others.

Accepted Answer

A) True 
 B)False  True

Question 2

When a manager molds an individual's behavior by guiding his or her learning in graduated steps,he is using ________.

Accepted Answer

A) retention processes 
B) motor reproduction processes 
C) programmed learning 
D) shaping processes 
A) retention processes 
B) motor reproduction processes 
C) programmed learning 
D) shaping processes D

Question 3

The influence that models have on an individual is partially determined by attentional processes.

Accepted Answer

A) True 
 B)False  True

Question 4

A person who believes that what happens to him is due to luck or chance is said to have a(n)________.

Accepted Answer

A) internal locus of control 
B) Machiavellian personality 
C) external locus of control 
D) self-monitoring personality 
A) internal locus of control 
B) Machiavellian personality 
C) external locus of control 
D) self-monitoring personality

Question 5

Peter,an assistant manager,exhibits a distinct lack of emotional involvement with his colleagues and subordinates.His entire focus is on achieving the goals he sets,no matter what the course he has to take to get there.These traits lead an observer to conclude that Peter ________.

Accepted Answer

A) is high on Machiavellianism 
B) has low self-esteem 
C) is high on self-monitoring 
D) has high cognitive dissonance 
A) is high on Machiavellianism 
B) has low self-esteem 
C) is high on self-monitoring 
D) has high cognitive dissonance

Question 6

When someone chooses to act in a certain way,she is demonstrating the ________ component of her attitude.

Accepted Answer

A) cognitive 
B) behavioral 
C) affective 
D) practices 
A) cognitive 
B) behavioral 
C) affective 
D) practices

Question 7

As a manager,if you prefer to have a harmonious work environment and dislike reprimanding your subordinates,you would probably score high on the ________ aspect of the MBTI®.

Accepted Answer

A) perception 
B) thinking 
C) intuition 
D) feeling 
A) perception 
B) thinking 
C) intuition 
D) feeling

Question 8

The degree to which an employee identifies with a particular organization and its goals and wishes to maintain membership in the organization is the employee's ________.

Accepted Answer

A) job involvement 
B) organizational commitment 
C) job satisfaction 
D) organizational citizenship 
A) job involvement 
B) organizational commitment 
C) job satisfaction 
D) organizational citizenship

Question 9

In the statement,"The highway is very busy at 5 p.m.,and is scary to drive on,so I'll wait until 7 p.m.to go home," the word "scary" represents which component of an attitude?

Accepted Answer

A) cognitive 
B) behavioral 
C) practical 
D) affective 
A) cognitive 
B) behavioral 
C) practical 
D) affective

Question 10

In a short essay,list and discuss five personality traits (not the Big Five)that have proven to be powerful in explaining individual behavior in organizations.

Accepted Answer

a.People with an internal locus of contr

Question 11

The regular use of ________ can alert managers to potential problems and employees' intentions early enough to do something about them.

Accepted Answer

A) employee engagement 
B) performance incentives 
C) employee benefit plans 
D) attitude surveys 
A) employee engagement 
B) performance incentives 
C) employee benefit plans 
D) attitude surveys

Question 12

Sandy is very good at precise work.He does not tire of repetitive work as easily as some of the others.However,when faced with a new problem that requires an innovative solution,his performance is not satisfactory.Sandy's personality is likely to be classified as a(n)________ type.

Accepted Answer

A) sensing 
B) feeling 
C) introvert 
D) intuitive 
A) sensing 
B) feeling 
C) introvert 
D) intuitive

Question 13

A manager makes decisions very quickly and requires little information for making the decisions.Which of the following is a likely reason for this?

Accepted Answer

A) The manager has low self-esteem. 
B) The manager is high in self-management. 
C) The manager is high in emotional stability. 
D) The manager is high in risk-taking. 
A) The manager has low self-esteem. 
B) The manager is high in self-management. 
C) The manager is high in emotional stability. 
D) The manager is high in risk-taking.

Question 14

When we make judgments about the behavior of other people,we tend to underestimate the influence of external factors and to overestimate the influence of internal factors.This tendency is called the self-serving bias.

Accepted Answer

A) True 
 B)False

Question 15

The goals of organizational behavior can be stated as: If you can explain it,you can predict it.If you can predict it,you can influence it.

Accepted Answer

A) True 
 B)False

Question 16

There is enough evidence to support the validity of the Myers-Briggs Type Indicator as a measure of personality.

Accepted Answer

A) True 
 B)False

Question 17

"Everyone knows Plutonians are sneaky little wretches who will steal you blind if you aren't careful.Polly is a Plutonian.Therefore,Polly is a thief." This line of reasoning is typical of ________.

Accepted Answer

A) group association 
B) assumed similarity 
C) stereotyping 
D) the halo effect 
A) group association 
B) assumed similarity 
C) stereotyping 
D) the halo effect

Question 18

________ is employees' general belief that their organization values their contribution and cares about their well-being.

Accepted Answer

A) Job involvement 
B) Organizational commitment 
C) Perceived organizational support 
D) Organizational citizenship 
A) Job involvement 
B) Organizational commitment 
C) Perceived organizational support 
D) Organizational citizenship

Question 19

The cognitive component of an attitude refers to the beliefs,opinions,knowledge,or information held by a person.

Accepted Answer

A) True 
 B)False

Question 20

If everyone who's faced with a similar situation responds in the same way,we can say the behavior shows ________.

Accepted Answer

A) reliability 
B) consistency 
C) consensus 
D) internal attribution 
A) reliability 
B) consistency 
C) consensus 
D) internal attribution

Extraversion is the degree to which someone is sociable,talkative,assertive,and comfortable in relationships with others.

When a manager molds an individual's behavior by guiding his or her learning in graduated steps,he is using ________.

The influence that models have on an individual is partially determined by attentional processes.

A person who believes that what happens to him is due to luck or chance is said to have a(n)________.

Peter,an assistant manager,exhibits a distinct lack of emotional involvement with his colleagues and subordinates.His entire focus is on achieving the goals he sets,no matter what the course he has to take to get there.These traits lead an observer to conclude that Peter ________.

When someone chooses to act in a certain way,she is demonstrating the ________ component of her attitude.

As a manager,if you prefer to have a harmonious work environment and dislike reprimanding your subordinates,you would probably score high on the ________ aspect of the MBTI®.

The degree to which an employee identifies with a particular organization and its goals and wishes to maintain membership in the organization is the employee's ________.

In the statement,"The highway is very busy at 5 p.m.,and is scary to drive on,so I'll wait until 7 p.m.to go home," the word "scary" represents which component of an attitude?

In a short essay,list and discuss five personality traits (not the Big Five)that have proven to be powerful in explaining individual behavior in organizations.

The regular use of ________ can alert managers to potential problems and employees' intentions early enough to do something about them.

Sandy is very good at precise work.He does not tire of repetitive work as easily as some of the others.However,when faced with a new problem that requires an innovative solution,his performance is not satisfactory.Sandy's personality is likely to be classified as a(n)________ type.

A manager makes decisions very quickly and requires little information for making the decisions.Which of the following is a likely reason for this?

When we make judgments about the behavior of other people,we tend to underestimate the influence of external factors and to overestimate the influence of internal factors.This tendency is called the self-serving bias.

The goals of organizational behavior can be stated as: If you can explain it,you can predict it.If you can predict it,you can influence it.

There is enough evidence to support the validity of the Myers-Briggs Type Indicator as a measure of personality.

"Everyone knows Plutonians are sneaky little wretches who will steal you blind if you aren't careful.Polly is a Plutonian.Therefore,Polly is a thief." This line of reasoning is typical of ________.

________ is employees' general belief that their organization values their contribution and cares about their well-being.

The cognitive component of an attitude refers to the beliefs,opinions,knowledge,or information held by a person.

If everyone who's faced with a similar situation responds in the same way,we can say the behavior shows ________.

Managers in the Workplace

Managers As Decision Makers

Managing the External Environment and the Organizations Culture

Managing in a Global Environment

Managing Diversity

Managing Social Responsibility and Ethics

Managing Change and Innovation

Planning Work Activities

Managing Strategy

Designing Organizational Structure - Basic Designs

Designing Organizational - Structure Adaptive Design

Managing Human Resources

Creating and Managing Teams

Managing Communication

Motivating Employees

Being an Effective Leader

Monitoring and Controlling

Filters

Exam 15: Understanding and Managing Individual Behavior

Extraversion is the degree to which someone is sociable,talkative,assertive,and comfortable in relationships with others.

When a manager molds an individual's behavior by guiding his or her learning in graduated steps,he is using ________.

The influence that models have on an individual is partially determined by attentional processes.

A person who believes that what happens to him is due to luck or chance is said to have a(n)________.

Peter,an assistant manager,exhibits a distinct lack of emotional involvement with his colleagues and subordinates.His entire focus is on achieving the goals he sets,no matter what the course he has to take to get there.These traits lead an observer to conclude that Peter ________.

When someone chooses to act in a certain way,she is demonstrating the ________ component of her attitude.

As a manager,if you prefer to have a harmonious work environment and dislike reprimanding your subordinates,you would probably score high on the ________ aspect of the MBTI®.

The degree to which an employee identifies with a particular organization and its goals and wishes to maintain membership in the organization is the employee's ________.

In the statement,"The highway is very busy at 5 p.m.,and is scary to drive on,so I'll wait until 7 p.m.to go home," the word "scary" represents which component of an attitude?

In a short essay,list and discuss five personality traits (not the Big Five)that have proven to be powerful in explaining individual behavior in organizations.

The regular use of ________ can alert managers to potential problems and employees' intentions early enough to do something about them.

Sandy is very good at precise work.He does not tire of repetitive work as easily as some of the others.However,when faced with a new problem that requires an innovative solution,his performance is not satisfactory.Sandy's personality is likely to be classified as a(n)________ type.

A manager makes decisions very quickly and requires little information for making the decisions.Which of the following is a likely reason for this?

When we make judgments about the behavior of other people,we tend to underestimate the influence of external factors and to overestimate the influence of internal factors.This tendency is called the self-serving bias.

The goals of organizational behavior can be stated as: If you can explain it,you can predict it.If you can predict it,you can influence it.

There is enough evidence to support the validity of the Myers-Briggs Type Indicator as a measure of personality.

"Everyone knows Plutonians are sneaky little wretches who will steal you blind if you aren't careful.Polly is a Plutonian.Therefore,Polly is a thief." This line of reasoning is typical of ________.

________ is employees' general belief that their organization values their contribution and cares about their well-being.

The cognitive component of an attitude refers to the beliefs,opinions,knowledge,or information held by a person.

If everyone who's faced with a similar situation responds in the same way,we can say the behavior shows ________.

Managers in the Workplace

Managers As Decision Makers

Managing the External Environment and the Organizations Culture

Managing in a Global Environment

Managing Diversity

Managing Social Responsibility and Ethics

Managing Change and Innovation

Planning Work Activities

Managing Strategy

Designing Organizational Structure - Basic Designs

Designing Organizational - Structure Adaptive Design

Managing Human Resources

Creating and Managing Teams

Managing Communication

Motivating Employees

Being an Effective Leader

Monitoring and Controlling

Filters