Question 1

One negative aspect about group norms is that being part of a group can increase an individual's antisocial actions.

Accepted Answer

A) True 
 B)False

Question 2

A manager attempts to resolve a conflict by seeking an advantageous solution for all the parties involved.This conflict management technique is called accommodating.

Accepted Answer

A) True 
 B)False

Question 3

Large groups consistently get better results than smaller ones,when the group is involved in ________.

Accepted Answer

A) getting things done 
B) routine tasks 
C) problem solving 
D) long-term projects 
A) getting things done 
B) routine tasks 
C) problem solving 
D) long-term projects

Question 4

A low-to-moderate level of task conflict consistently has a positive effect on group performance.What is the reason for this?

Accepted Answer

A) It stimulates discussion of ideas that help groups be more innovative. 
B) It helps the organization identify employee skills gaps. 
C) It helps groups to alter the nature of the work according to the individual needs of team members. 
D) It helps groups members identify their individual strengths and weaknesses. 
A) It stimulates discussion of ideas that help groups be more innovative. 
B) It helps the organization identify employee skills gaps. 
C) It helps groups to alter the nature of the work according to the individual needs of team members. 
D) It helps groups members identify their individual strengths and weaknesses.

Question 5

David supervises a group of employees who work towards achieving organizational goals.This group can be called a ________.

Accepted Answer

A) self-managed team 
B) task group 
C) command group 
D) cross-functional team 
A) self-managed team 
B) task group 
C) command group 
D) cross-functional team

Question 6

Groups that are determined by the organization chart and composed of individuals who report directly to a given manager are called ________.

Accepted Answer

A) command groups 
B) task groups 
C) cross-functional teams 
D) self-managed teams 
A) command groups 
B) task groups 
C) cross-functional teams 
D) self-managed teams

Question 7

Group A has been meeting for one month and is having some difficulty in appointing its leader.At least three individuals are qualified to keep the group's focus on its objectives,but the group has yet to decide which person will lead.Group A is at the ________ stage.

Accepted Answer

A) forming 
B) performing 
C) storming 
D) norming 
A) forming 
B) performing 
C) storming 
D) norming

Question 8

Task groups are permanent teams that take on special projects.

Accepted Answer

A) True 
 B)False

Question 9

A group's performance potential depends to a large extent on the individual resources its members bring to the group.

Accepted Answer

A) True 
 B)False

Question 10

Individuals have the tendency to expend less effort when working collectively than when working individually.Which of the following concepts relates most closely to this behavior?

Accepted Answer

A) social loafing 
B) role conflict 
C) role ambiguity 
D) nonconformity 
A) social loafing 
B) role conflict 
C) role ambiguity 
D) nonconformity

Question 11

Behavior patterns expected of someone occupying a given position in a social unit is called a ________.

Accepted Answer

A) role 
B) status 
C) norm 
D) persona 
A) role 
B) status 
C) norm 
D) persona

Question 12

Which of the following types of conflict is most likely to be dysfunctional?

Accepted Answer

A) status conflict 
B) relationship conflict 
C) process conflict 
D) task conflict 
A) status conflict 
B) relationship conflict 
C) process conflict 
D) task conflict

Question 13

In the group development process,the forming stage is complete when members begin to think of themselves as part of a group.

Accepted Answer

A) True 
 B)False

Question 14

The first group meeting is in progress.The five attendees are exchanging contact information and getting acquainted.This group is in the ________ stage.

Accepted Answer

A) forming 
B) norming 
C) storming 
D) performing 
A) forming 
B) norming 
C) storming 
D) performing

Question 15

Small groups consistently get better results than larger ones when the groups are engaged in problem solving.

Accepted Answer

A) True 
 B)False

Question 16

The human relations view of conflict held that conflict must be avoided because it indicates a problem within the group.

Accepted Answer

A) True 
 B)False

Question 17

Conflicts can be resolved by withdrawing from them or suppressing them.This conflict management technique is known as ________.

Accepted Answer

A) compromising 
B) forcing 
C) accommodating 
D) avoiding 
A) compromising 
B) forcing 
C) accommodating 
D) avoiding

Question 18

It is Black Friday.Several people are waiting outside the popular electronics store for someone to unlock the doors.These people constitute a(n)________.

Accepted Answer

A) formal group 
B) informal group 
C) social group 
D) crowd 
A) formal group 
B) informal group 
C) social group 
D) crowd

Question 19

The typical interaction between a buyer and seller of a car in which offers are made and countered is an example of ________.

Accepted Answer

A) collaborating 
B) forcing 
C) compromising 
D) accommodating 
A) collaborating 
B) forcing 
C) compromising 
D) accommodating

Question 20

"Slow down,Mary.You're making us all look bad." These comments likely came from a worker concerned about ________.

Accepted Answer

A) group roles 
B) group norms 
C) groupthink 
D) social loafing 
A) group roles 
B) group norms 
C) groupthink 
D) social loafing

One negative aspect about group norms is that being part of a group can increase an individual's antisocial actions.

A manager attempts to resolve a conflict by seeking an advantageous solution for all the parties involved.This conflict management technique is called accommodating.

Large groups consistently get better results than smaller ones,when the group is involved in ________.

A low-to-moderate level of task conflict consistently has a positive effect on group performance.What is the reason for this?

David supervises a group of employees who work towards achieving organizational goals.This group can be called a ________.

Groups that are determined by the organization chart and composed of individuals who report directly to a given manager are called ________.

Group A has been meeting for one month and is having some difficulty in appointing its leader.At least three individuals are qualified to keep the group's focus on its objectives,but the group has yet to decide which person will lead.Group A is at the ________ stage.

Task groups are permanent teams that take on special projects.

A group's performance potential depends to a large extent on the individual resources its members bring to the group.

Individuals have the tendency to expend less effort when working collectively than when working individually.Which of the following concepts relates most closely to this behavior?

Behavior patterns expected of someone occupying a given position in a social unit is called a ________.

Which of the following types of conflict is most likely to be dysfunctional?

In the group development process,the forming stage is complete when members begin to think of themselves as part of a group.

The first group meeting is in progress.The five attendees are exchanging contact information and getting acquainted.This group is in the ________ stage.

Small groups consistently get better results than larger ones when the groups are engaged in problem solving.

The human relations view of conflict held that conflict must be avoided because it indicates a problem within the group.

Conflicts can be resolved by withdrawing from them or suppressing them.This conflict management technique is known as ________.

It is Black Friday.Several people are waiting outside the popular electronics store for someone to unlock the doors.These people constitute a(n)________.

The typical interaction between a buyer and seller of a car in which offers are made and countered is an example of ________.

"Slow down,Mary.You're making us all look bad." These comments likely came from a worker concerned about ________.

Managers in the Workplace

Managers As Decision Makers

Managing the External Environment and the Organizations Culture

Managing in a Global Environment

Managing Diversity

Managing Social Responsibility and Ethics

Managing Change and Innovation

Planning Work Activities

Managing Strategy

Designing Organizational Structure - Basic Designs

Designing Organizational - Structure Adaptive Design

Managing Human Resources

Managing Communication

Understanding and Managing Individual Behavior

Motivating Employees

Being an Effective Leader

Monitoring and Controlling

Filters

Exam 13: Creating and Managing Teams

One negative aspect about group norms is that being part of a group can increase an individual's antisocial actions.

A manager attempts to resolve a conflict by seeking an advantageous solution for all the parties involved.This conflict management technique is called accommodating.

Large groups consistently get better results than smaller ones,when the group is involved in ________.

A low-to-moderate level of task conflict consistently has a positive effect on group performance.What is the reason for this?

David supervises a group of employees who work towards achieving organizational goals.This group can be called a ________.

Groups that are determined by the organization chart and composed of individuals who report directly to a given manager are called ________.

Group A has been meeting for one month and is having some difficulty in appointing its leader.At least three individuals are qualified to keep the group's focus on its objectives,but the group has yet to decide which person will lead.Group A is at the ________ stage.

Task groups are permanent teams that take on special projects.

A group's performance potential depends to a large extent on the individual resources its members bring to the group.

Individuals have the tendency to expend less effort when working collectively than when working individually.Which of the following concepts relates most closely to this behavior?

Behavior patterns expected of someone occupying a given position in a social unit is called a ________.

Which of the following types of conflict is most likely to be dysfunctional?

In the group development process,the forming stage is complete when members begin to think of themselves as part of a group.

The first group meeting is in progress.The five attendees are exchanging contact information and getting acquainted.This group is in the ________ stage.

Small groups consistently get better results than larger ones when the groups are engaged in problem solving.

The human relations view of conflict held that conflict must be avoided because it indicates a problem within the group.

Conflicts can be resolved by withdrawing from them or suppressing them.This conflict management technique is known as ________.

It is Black Friday.Several people are waiting outside the popular electronics store for someone to unlock the doors.These people constitute a(n)________.

The typical interaction between a buyer and seller of a car in which offers are made and countered is an example of ________.

"Slow down,Mary.You're making us all look bad." These comments likely came from a worker concerned about ________.

Managers in the Workplace

Managers As Decision Makers

Managing the External Environment and the Organizations Culture

Managing in a Global Environment

Managing Diversity

Managing Social Responsibility and Ethics

Managing Change and Innovation

Planning Work Activities

Managing Strategy

Designing Organizational Structure - Basic Designs

Designing Organizational - Structure Adaptive Design

Managing Human Resources

Managing Communication

Understanding and Managing Individual Behavior

Motivating Employees

Being an Effective Leader

Monitoring and Controlling

Filters