Question 1

Groupthink occurs only when group members have a negative image of the group or the leader.

Accepted Answer

A) True 
 B)False

Question 2

Identify the advantages and disadvantages of group decision making.

Accepted Answer

Advantages a.Generate more complete info

Question 3

________ are teams from the same department or functional area involved in efforts to improve work activities,though they are rarely given the authority to implement any of their suggested actions.

Accepted Answer

A) Self-managed teams 
B) Problem-solving teams 
C) Virtual teams 
D) Cross-functional teams 
A) Self-managed teams 
B) Problem-solving teams 
C) Virtual teams 
D) Cross-functional teams

Question 4

In comparison to large groups,small groups ________.

Accepted Answer

A) have shorter group tenure 
B) are faster at completing tasks 
C) have longer norming processes 
D) are better at obtaining diverse input 
A) have shorter group tenure 
B) are faster at completing tasks 
C) have longer norming processes 
D) are better at obtaining diverse input

Question 5

Michael thought they should start by reviewing what had been done in the past.Michelle thought they should study the current situation first.This is an example of ________ conflict.

Accepted Answer

A) process 
B) procedural 
C) task 
D) functional 
A) process 
B) procedural 
C) task 
D) functional

Question 6

Team 3 has been working together for several years,implementing modifications to the company's current product.None of the members of this team are at the same location.They utilize a variety of graphic-electronic technologies to view the product onscreen in three-dimension at each location simultaneously.Which of the following is the best way of describing Team 3?

Accepted Answer

A) problem-solving 
B) self-managed 
C) virtual 
D) cross-functional 
A) problem-solving 
B) self-managed 
C) virtual 
D) cross-functional

Question 7

Which of the following is an accurate statement regarding status systems?

Accepted Answer

A) Anything can have status value if others in the group evaluate it that way. 
B) Status is a weak employee motivator even though it has behavioral consequences. 
C) Status can only be formally conferred on individuals. 
D) Status systems are independent of aspects such as prestige and grading. 
A) Anything can have status value if others in the group evaluate it that way. 
B) Status is a weak employee motivator even though it has behavioral consequences. 
C) Status can only be formally conferred on individuals. 
D) Status systems are independent of aspects such as prestige and grading.

Question 8

Social loafing is the tendency for an individual to expend less effort when working collectively than when working individually.

Accepted Answer

A) True 
 B)False

Question 9

Research on conformity suggests that ________.

Accepted Answer

A) conformity is a culture-bound behavior 
B) conformity tends to be higher in individualistic cultures 
C) conformity is a major problem in global teams 
D) conformity is higher in larger organizations 
A) conformity is a culture-bound behavior 
B) conformity tends to be higher in individualistic cultures 
C) conformity is a major problem in global teams 
D) conformity is higher in larger organizations

Question 10

Daniela and Navaro disagree on the best way to promote a new product.Those in the company who view the conflict over the promotion strategy as natural and inevitable have a(n)________ view of conflict.

Accepted Answer

A) human relations 
B) reactionist 
C) traditional 
D) interactionist 
A) human relations 
B) reactionist 
C) traditional 
D) interactionist

Question 11

Leadership is very important to effective teams.In most cases,effective team leaders act as ________.

Accepted Answer

A) autocrats 
B) regulators 
C) controllers 
D) facilitators 
A) autocrats 
B) regulators 
C) controllers 
D) facilitators

Question 12

A social network structure refers to ________.

Accepted Answer

A) the informal connections among individuals within groups 
B) the formal norms and rules of a group that members must abide by 
C) the extent of diversity in a formal group 
D) the varying skills and knowledge that the members of a group posses 
A) the informal connections among individuals within groups 
B) the formal norms and rules of a group that members must abide by 
C) the extent of diversity in a formal group 
D) the varying skills and knowledge that the members of a group posses

Question 13

An incentive system which appropriately recognizes team activities is an example of which of the following characteristics of effective teams?

Accepted Answer

A) internal support 
B) unified commitment 
C) negotiating skills 
D) job design 
A) internal support 
B) unified commitment 
C) negotiating skills 
D) job design

Question 14

Research evidence suggests that teams typically outperform individuals when ________.

Accepted Answer

A) one or more members are allowed to dominate the other team members 
B) projects are short-term and need quick solutions 
C) tasks require multiple skills,judgment,and experience 
D) tasks are simple and do not involve critical thinking 
A) one or more members are allowed to dominate the other team members 
B) projects are short-term and need quick solutions 
C) tasks require multiple skills,judgment,and experience 
D) tasks are simple and do not involve critical thinking

Question 15

Group D has been working on developing a product which is now ready to hit the market.The group members are happy about the work they've done on this product.The focus has now shifted from productivity to tying up loose ends.Group D is at the ________ stage.

Accepted Answer

A) forming 
B) performing 
C) norming 
D) adjourning 
A) forming 
B) performing 
C) norming 
D) adjourning

Question 16

She was the matriarch of the department,the most senior employee.She always sat immediately to the right of the manager in all department managers.No one dared take her chair.That chair was a symbol of her ________.

Accepted Answer

A) importance 
B) age 
C) status 
D) seniority 
A) importance 
B) age 
C) status 
D) seniority

Question 17

The ________ stage in the group development process is complete when members begin to think of themselves as part of a group.

Accepted Answer

A) forming 
B) storming 
C) norming 
D) performing 
A) forming 
B) storming 
C) norming 
D) performing

Question 18

Which of the following is a negative aspect of group norms?

Accepted Answer

A) Being part of a group has the ability to increase an individual's antisocial actions. 
B) The most widespread norms are those related to dress codes. 
C) Groups become dysfunctional when they maintain strict norms. 
D) Norms do not influence employees' performance. 
A) Being part of a group has the ability to increase an individual's antisocial actions. 
B) The most widespread norms are those related to dress codes. 
C) Groups become dysfunctional when they maintain strict norms. 
D) Norms do not influence employees' performance.

Question 19

For a new project,Eldon forms a team of individuals from various functional departments.After a few days Eldon observes conflicts within the group over who will control it and what the group needs to be doing.This team is now in the ________ stage of group development.

Accepted Answer

A) storming 
B) forming 
C) performing 
D) norming 
A) storming 
B) forming 
C) performing 
D) norming

Question 20

Utilimotors decided teams would help improve employee morale and increase profitability so all employees were assigned to one of many different teams.The results were disappointing.This might be because ________.

Accepted Answer

A) team performance was improperly measured 
B) team goals were clearly conveyed 
C) team composition included the relevant mix of skills. 
D) team members lacked commitment 
A) team performance was improperly measured 
B) team goals were clearly conveyed 
C) team composition included the relevant mix of skills. 
D) team members lacked commitment

Groupthink occurs only when group members have a negative image of the group or the leader.

Identify the advantages and disadvantages of group decision making.

________ are teams from the same department or functional area involved in efforts to improve work activities,though they are rarely given the authority to implement any of their suggested actions.

In comparison to large groups,small groups ________.

Michael thought they should start by reviewing what had been done in the past.Michelle thought they should study the current situation first.This is an example of ________ conflict.

Which of the following is an accurate statement regarding status systems?

Social loafing is the tendency for an individual to expend less effort when working collectively than when working individually.

Research on conformity suggests that ________.

Daniela and Navaro disagree on the best way to promote a new product.Those in the company who view the conflict over the promotion strategy as natural and inevitable have a(n)________ view of conflict.

Leadership is very important to effective teams.In most cases,effective team leaders act as ________.

A social network structure refers to ________.

An incentive system which appropriately recognizes team activities is an example of which of the following characteristics of effective teams?

Research evidence suggests that teams typically outperform individuals when ________.

Group D has been working on developing a product which is now ready to hit the market.The group members are happy about the work they've done on this product.The focus has now shifted from productivity to tying up loose ends.Group D is at the ________ stage.

She was the matriarch of the department,the most senior employee.She always sat immediately to the right of the manager in all department managers.No one dared take her chair.That chair was a symbol of her ________.

The ________ stage in the group development process is complete when members begin to think of themselves as part of a group.

Which of the following is a negative aspect of group norms?

For a new project,Eldon forms a team of individuals from various functional departments.After a few days Eldon observes conflicts within the group over who will control it and what the group needs to be doing.This team is now in the ________ stage of group development.

Utilimotors decided teams would help improve employee morale and increase profitability so all employees were assigned to one of many different teams.The results were disappointing.This might be because ________.

Managers in the Workplace

Managers As Decision Makers

Managing the External Environment and the Organizations Culture

Managing in a Global Environment

Managing Diversity

Managing Social Responsibility and Ethics

Managing Change and Innovation

Planning Work Activities

Managing Strategy

Designing Organizational Structure - Basic Designs

Designing Organizational - Structure Adaptive Design

Managing Human Resources

Managing Communication

Understanding and Managing Individual Behavior

Motivating Employees

Being an Effective Leader

Monitoring and Controlling

Filters

Exam 13: Creating and Managing Teams

Groupthink occurs only when group members have a negative image of the group or the leader.

Identify the advantages and disadvantages of group decision making.

________ are teams from the same department or functional area involved in efforts to improve work activities,though they are rarely given the authority to implement any of their suggested actions.

In comparison to large groups,small groups ________.

Michael thought they should start by reviewing what had been done in the past.Michelle thought they should study the current situation first.This is an example of ________ conflict.

Which of the following is an accurate statement regarding status systems?

Social loafing is the tendency for an individual to expend less effort when working collectively than when working individually.

Research on conformity suggests that ________.

Daniela and Navaro disagree on the best way to promote a new product.Those in the company who view the conflict over the promotion strategy as natural and inevitable have a(n)________ view of conflict.

Leadership is very important to effective teams.In most cases,effective team leaders act as ________.

A social network structure refers to ________.

An incentive system which appropriately recognizes team activities is an example of which of the following characteristics of effective teams?

Research evidence suggests that teams typically outperform individuals when ________.

Group D has been working on developing a product which is now ready to hit the market.The group members are happy about the work they've done on this product.The focus has now shifted from productivity to tying up loose ends.Group D is at the ________ stage.

She was the matriarch of the department,the most senior employee.She always sat immediately to the right of the manager in all department managers.No one dared take her chair.That chair was a symbol of her ________.

The ________ stage in the group development process is complete when members begin to think of themselves as part of a group.

Which of the following is a negative aspect of group norms?

For a new project,Eldon forms a team of individuals from various functional departments.After a few days Eldon observes conflicts within the group over who will control it and what the group needs to be doing.This team is now in the ________ stage of group development.

Utilimotors decided teams would help improve employee morale and increase profitability so all employees were assigned to one of many different teams.The results were disappointing.This might be because ________.

Managers in the Workplace

Managers As Decision Makers

Managing the External Environment and the Organizations Culture

Managing in a Global Environment

Managing Diversity

Managing Social Responsibility and Ethics

Managing Change and Innovation

Planning Work Activities

Managing Strategy

Designing Organizational Structure - Basic Designs

Designing Organizational - Structure Adaptive Design

Managing Human Resources

Managing Communication

Understanding and Managing Individual Behavior

Motivating Employees

Being an Effective Leader

Monitoring and Controlling

Filters