Question 1

Interviews appear to do little to minimize organizational turnover rates.

Accepted Answer

A) True 
 B)False  False

Question 2

Select one of the "questions you are likely to face" discussed in this chapter, and prepare your own answer using the guidelines offered in the book.

Accepted Answer

"Can you tell me about a time when you had to work with a difficult team member and how you handled the situation?"

A: "Yes, I can definitely share an experience with you. In my previous role, I had a project where I had to collaborate with a team member who had a very different working style than mine. This team member often had a negative attitude and was resistant to new ideas. Instead of avoiding the situation, I decided to address it directly. I scheduled a one-on-one meeting with them to discuss our working relationship and find common ground. I made sure to actively listen to their concerns and also express my own. We were able to come to a mutual understanding and establish clear communication channels. I also made an effort to provide positive reinforcement and support, which helped improve their attitude and willingness to collaborate. In the end, we were able to successfully complete the project and even developed a better working relationship. This experience taught me the importance of addressing conflicts head-on and finding constructive solutions for the benefit of the team and the project."

Question 3

The specific skills and personal qualities required for a position are contained in the ideal applicant profile.

Accepted Answer

A) True 
 B)False  True

Question 4

The interviewer is likely to do most of the talking with:

Accepted Answer

A)  Structured interviews. 
B)  Unstructured interviews. 
C)  An ideal applicant profile. 
D)  Interactive interviews. 
A)  Structured interviews. 
B)  Unstructured interviews. 
C)  An ideal applicant profile. 
D)  Interactive interviews.

Question 5

What are the six steps a job candidate should follow when preparing for an interview?

Accepted Answer

When preparing for a job interview, a ca

Question 6

Misemployment happens when:

Accepted Answer

A)  People work at jobs that do not match their skills or interests. 
B)  People are in danger of losing their jobs. 
C)  The company fails to market itself. 
D)  People are underpaid and overworked. 
A)  People work at jobs that do not match their skills or interests. 
B)  People are in danger of losing their jobs. 
C)  The company fails to market itself. 
D)  People are underpaid and overworked.

Question 7

When preparing for the interview, interviewers should first begin by:

Accepted Answer

A)  Generating a list of questions. 
B)  Becoming familiar with each applicant's file. 
C)  Reviewing the EEO guidelines. 
D)  Developing an ideal applicant profile. 
A)  Generating a list of questions. 
B)  Becoming familiar with each applicant's file. 
C)  Reviewing the EEO guidelines. 
D)  Developing an ideal applicant profile.

Question 8

Idiosyncratic information about job applicants refers to data that can be easily obtained from reading a resume.

Accepted Answer

A) True 
 B)False

Question 9

Misemployment refers to hiring an unqualified candidate.

Accepted Answer

A) True 
 B)False

Question 10

Ideally, an interviewer should adhere to this conversational rule:

Accepted Answer

A)  Encourage the candidate to self-disclose relevant personal information. 
B)  Talk 30% of the time, listen 70%. 
C)  Provide as much information about the organization as possible. 
D)  Provide confirming messages. 
A)  Encourage the candidate to self-disclose relevant personal information. 
B)  Talk 30% of the time, listen 70%. 
C)  Provide as much information about the organization as possible. 
D)  Provide confirming messages.

Question 11

When preparing for the interview, interviewers should first begin by identifying those skills and personal qualities most suited for the job. In essence, the interviewer is developing:

Accepted Answer

A)  A list of questions that can be used during the interview. 
B)  An indepth probe of a candidate's resume. 
C)  A list of qualities that will likely meet minimum expectations. 
D)  An ideal applicant profile. 
A)  A list of questions that can be used during the interview. 
B)  An indepth probe of a candidate's resume. 
C)  A list of qualities that will likely meet minimum expectations. 
D)  An ideal applicant profile.

Question 12

Which of the following questions is a BFOQ or lawful employment interview question?

Accepted Answer

A)  Do you have any disabilities? 
B)  Have you ever been arrested? 
C)  Would you mind if I called you by your first name? 
D)  What year did you graduate from high school? 
A)  Do you have any disabilities? 
B)  Have you ever been arrested? 
C)  Would you mind if I called you by your first name? 
D)  What year did you graduate from high school?

Question 13

Standardizing an interview involves ensuring that all questions are job-related.

Accepted Answer

A) True 
 B)False

Question 14

List the six general rules for answering interview questions.

Accepted Answer

When answering interview questions, it's

Question 15

One of the primary functions of an employment interview is to:

Accepted Answer

A)  Supply the organization with a competent workforce. 
B)  Ensure that people are happy. 
C)  Increase employee morale. 
D)  Comply with current EEO laws. 
A)  Supply the organization with a competent workforce. 
B)  Ensure that people are happy. 
C)  Increase employee morale. 
D)  Comply with current EEO laws.

Question 16

List and describe the five strategies interviewers can use for facilitating conversation during an interview.

Accepted Answer

1. Open-ended questions: Interviewers ca

Question 17

Research indicates that the majority of organizations are highly structured and systematic in the way they plan interviews.

Accepted Answer

A) True 
 B)False

Question 18

However desperate you feel for a job, you should work to determine whether the job for which you are interviewing is a good fit for you.

Accepted Answer

A) True 
 B)False

Question 19

You should never answer an illegal question during an employment interview.

Accepted Answer

A) True 
 B)False

Question 20

Which of the following interview questions is open ended?

Accepted Answer

A)  How old are you? 
B)  Do you like working with others? 
C)  How easy do you work under stress? 
D)  Why do you want to work here? 
A)  How old are you? 
B)  Do you like working with others? 
C)  How easy do you work under stress? 
D)  Why do you want to work here?

Exam 4: The Job Interview: How Do I Get the Job

Interviews appear to do little to minimize organizational turnover rates.

Select one of the "questions you are likely to face" discussed in this chapter, and prepare your own answer using the guidelines offered in the book.

The specific skills and personal qualities required for a position are contained in the ideal applicant profile.

The interviewer is likely to do most of the talking with:

What are the six steps a job candidate should follow when preparing for an interview?

Misemployment happens when:

When preparing for the interview, interviewers should first begin by:

Idiosyncratic information about job applicants refers to data that can be easily obtained from reading a resume.

Misemployment refers to hiring an unqualified candidate.

Ideally, an interviewer should adhere to this conversational rule:

When preparing for the interview, interviewers should first begin by identifying those skills and personal qualities most suited for the job. In essence, the interviewer is developing:

Which of the following questions is a BFOQ or lawful employment interview question?

Standardizing an interview involves ensuring that all questions are job-related.

List the six general rules for answering interview questions.

One of the primary functions of an employment interview is to:

List and describe the five strategies interviewers can use for facilitating conversation during an interview.

Research indicates that the majority of organizations are highly structured and systematic in the way they plan interviews.

However desperate you feel for a job, you should work to determine whether the job for which you are interviewing is a good fit for you.

You should never answer an illegal question during an employment interview.

Which of the following interview questions is open ended?

Contemporary Business Professional Communication

Communicating at Work: How Can I Make Every Word and Gesture Count

Just How Important Is Listening at Work, Really

Relationships in the Workplace: How Do I Get Along

Mediated Communication: How Can New Media Help Me at Work

Giving Presentations: How Do I Prepare to Tell My Story

Giving Presentations: How Can I Best Present My Ideas at Work

Giving Presentations: How Can I Best Sell My Ideas at Work

Sensory Aids: How Can I Better Engage My Listeners

Making Meetings Matter: How Can I Do That

Making Teams Work: What Can I Do

Business Professional Writing: How Do I Best Present Myself in Writing

Communication Consulting: What Skills Do I Need

Communication Training: What Skills Do I Need

Module 1: How Do I "Get In and Fit In" to My Organization's Unique Culture?

How Can I Practice Ethical Communication Behavior at Work?

How Do I Give Specialized Presentations?

What Do I Need to Know About Business Etiquette?

How Do I Create Work-Life Balance?

You Gotta Have Style: Using APA and MLA Styles

What Methods Can I Use to Analyze My Audience?

Module 8: What's the Best Way to Organize and Outline My Presentation?

How Do I Navigate Office Politics?

What Parliamentary Procedures Do I Really Need to Know?

How Do I Use Social Media for Professional Networking?

Module 12: What's the Best Way to Negotiate a Compensation Package?

How Do I Deal With Job Search Rejection?

How Do I Prepare for Phone and Video Interviews?

How Do I Manage Time as a New Professional?

What Makes a Winning Cover Letter and Resume?

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