Question 1

There are very few empirically-documented strategies to help speakers be persuasive.

Accepted Answer

A) True 
 B)False  False

Question 2

The ideal audience response to the attention step of Monroe's Motivated Sequence is "I see that your solution will work."

Accepted Answer

A) True 
 B)False  False

Question 3

Warning an audience that "others will probably criticize you if you decide to do what I'm asking you to do" represents an inoculation against counterarguments.

Accepted Answer

A) True 
 B)False  True

Question 4

In which step of Monroe's Motivated Sequence do you present your solution?

Accepted Answer

A)  Attention step 
B)  Need step 
C)  Action step 
D)  Satisfaction step 
A)  Attention step 
B)  Need step 
C)  Action step 
D)  Satisfaction step

Question 5

For a persuasive presentation, begin first by:

Accepted Answer

A)  Assessing your audience's willingness to change. 
B)  Deciding what you want to change. 
C)  Determining if the audience agrees with you, disagrees, or is undecided. 
D)  Identifying your plot line. 
A)  Assessing your audience's willingness to change. 
B)  Deciding what you want to change. 
C)  Determining if the audience agrees with you, disagrees, or is undecided. 
D)  Identifying your plot line.

Question 6

The boomerang effect occurs when persuasive speakers ask for too little and bore their audiences.

Accepted Answer

A) True 
 B)False

Question 7

Which audience is the most difficult to influence?

Accepted Answer

A)  An audience that agrees with your position 
B)  An audience that disagrees with your position 
C)  An audience that is neutral or undecided 
D)  None of the above; all are difficult to persuade 
A)  An audience that agrees with your position 
B)  An audience that disagrees with your position 
C)  An audience that is neutral or undecided 
D)  None of the above; all are difficult to persuade

Question 8

List the three types of audiences for persuasive speakers.

Accepted Answer

Persuasive speakers often tailor their m

Question 9

"Tell 'em what you're going to tell 'em, tell 'em, and then tell 'em what you just told them" is an organizational scheme or format most appropriate for which type of speech:

Accepted Answer

A)  Persuasive 
B)  Specialized presentation 
C)  Informative 
D)  Toasts and other types of tributes 
A)  Persuasive 
B)  Specialized presentation 
C)  Informative 
D)  Toasts and other types of tributes

Question 10

Persuasive presentations must begin with a clear goal.

Accepted Answer

A) True 
 B)False

Question 11

A high degree of resistance among your audience may result in psychological reactance to your persuasive message.

Accepted Answer

A) True 
 B)False

Question 12

When our established beliefs, attitudes, and behaviors are threatened with a persuasive message, we may react defensively against the persuasive message.

Accepted Answer

A) True 
 B)False

Question 13

Your influence attempt should be determined, in part, by where your audience currently stands with respect to your message.

Accepted Answer

A) True 
 B)False

Question 14

Explain what is meant by the statement "inoculate against counterarguments." Be sure to provide examples in your explanation.

Accepted Answer

When someone says to "inoculate against

Question 15

Fear appeals work equally well regardless of your subject.

Accepted Answer

A) True 
 B)False

Question 16

Attitude change is not a form of persuasion.

Accepted Answer

A) True 
 B)False

Question 17

Define psychological reactance and offer your own example of a time you experienced this phenomenon.

Accepted Answer

Psychological reactance refers to the ph

Question 18

As an expert in psychological reactance theory, what would you advise a persuasive speaker?

Accepted Answer

A)  Avoid inflammatory words and phrases 
B)  Inoculate against counterarguments 
C)  Conceal your intent 
D)  Use a two-sided message with refutation 
A)  Avoid inflammatory words and phrases 
B)  Inoculate against counterarguments 
C)  Conceal your intent 
D)  Use a two-sided message with refutation

Question 19

How do persuasive speakers employ two-sided messages with refutation?

Accepted Answer

A)  Present both sides of the argument 
B)  Provide the speaker's side while ignoring the opponent's argument 
C)  Present both sides while showing why the opposing side is wrong 
D)  Employ message discrepancy to avoid the boomerang effect 
A)  Present both sides of the argument 
B)  Provide the speaker's side while ignoring the opponent's argument 
C)  Present both sides while showing why the opposing side is wrong 
D)  Employ message discrepancy to avoid the boomerang effect

Question 20

Under what conditions are high fear appeals likely to be effective?

Accepted Answer

High fear appeals are persuasive message

Exam 9: Giving Presentations: How Can I Best Sell My Ideas at Work

There are very few empirically-documented strategies to help speakers be persuasive.

The ideal audience response to the attention step of Monroe's Motivated Sequence is "I see that your solution will work."

Warning an audience that "others will probably criticize you if you decide to do what I'm asking you to do" represents an inoculation against counterarguments.

In which step of Monroe's Motivated Sequence do you present your solution?

For a persuasive presentation, begin first by:

The boomerang effect occurs when persuasive speakers ask for too little and bore their audiences.

Which audience is the most difficult to influence?

List the three types of audiences for persuasive speakers.

"Tell 'em what you're going to tell 'em, tell 'em, and then tell 'em what you just told them" is an organizational scheme or format most appropriate for which type of speech:

Persuasive presentations must begin with a clear goal.

A high degree of resistance among your audience may result in psychological reactance to your persuasive message.

When our established beliefs, attitudes, and behaviors are threatened with a persuasive message, we may react defensively against the persuasive message.

Your influence attempt should be determined, in part, by where your audience currently stands with respect to your message.

Explain what is meant by the statement "inoculate against counterarguments." Be sure to provide examples in your explanation.

Fear appeals work equally well regardless of your subject.

Attitude change is not a form of persuasion.

Define psychological reactance and offer your own example of a time you experienced this phenomenon.

As an expert in psychological reactance theory, what would you advise a persuasive speaker?

How do persuasive speakers employ two-sided messages with refutation?

Under what conditions are high fear appeals likely to be effective?

Contemporary Business Professional Communication

Communicating at Work: How Can I Make Every Word and Gesture Count

Just How Important Is Listening at Work, Really

The Job Interview: How Do I Get the Job

Relationships in the Workplace: How Do I Get Along

Mediated Communication: How Can New Media Help Me at Work

Giving Presentations: How Do I Prepare to Tell My Story

Giving Presentations: How Can I Best Present My Ideas at Work

Sensory Aids: How Can I Better Engage My Listeners

Making Meetings Matter: How Can I Do That

Making Teams Work: What Can I Do

Business Professional Writing: How Do I Best Present Myself in Writing

Communication Consulting: What Skills Do I Need

Communication Training: What Skills Do I Need

Module 1: How Do I "Get In and Fit In" to My Organization's Unique Culture?

How Can I Practice Ethical Communication Behavior at Work?

How Do I Give Specialized Presentations?

What Do I Need to Know About Business Etiquette?

How Do I Create Work-Life Balance?

You Gotta Have Style: Using APA and MLA Styles

What Methods Can I Use to Analyze My Audience?

Module 8: What's the Best Way to Organize and Outline My Presentation?

How Do I Navigate Office Politics?

What Parliamentary Procedures Do I Really Need to Know?

How Do I Use Social Media for Professional Networking?

Module 12: What's the Best Way to Negotiate a Compensation Package?

How Do I Deal With Job Search Rejection?

How Do I Prepare for Phone and Video Interviews?

How Do I Manage Time as a New Professional?

What Makes a Winning Cover Letter and Resume?

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