Question 1

The study of group behavior includes the study of ________.

Accepted Answer

A)  perception, motivation, and learning 
B)  attitudes and personality 
C)  norms, roles, and leadership 
D)  organization structure and culture 
A)  perception, motivation, and learning 
B)  attitudes and personality 
C)  norms, roles, and leadership 
D)  organization structure and culture

Question 2

The regular use of ________ can alert managers to potential problems and employees' intentions early enough to do something about them.

Accepted Answer

A)  employee engagement 
B)  performance incentives 
C)  employee benefit plans 
D)  attitude surveys 
A)  employee engagement 
B)  performance incentives 
C)  employee benefit plans 
D)  attitude surveys

Question 3

The age of the perceiver can influence the perceiver's perceptions.

Accepted Answer

A) True 
 B)False

Question 4

Doug is purposeful and an excellent planner. One thing that his team admires him for is his ability to sift through a whole lot of information to extract precisely what is needed for a job at hand. He is also a quick decision maker. Which one of the following personality types does Doug fit into?

Accepted Answer

A)  sensing 
B)  perceptive 
C)  extraverted 
D)  judging 
A)  sensing 
B)  perceptive 
C)  extraverted 
D)  judging

Question 5

Extraversion is the degree to which someone is sociable, talkative, assertive, and comfortable in relationships with others.

Accepted Answer

A) True 
 B)False

Question 6

"Cody has retired on the job" is an expression used to describe ________.

Accepted Answer

A)  a person approaching full retirement age 
B)  an employee who is disengaged 
C)  someone who draws retirement income while continuing to work 
D)  a person on extended medical leave 
A)  a person approaching full retirement age 
B)  an employee who is disengaged 
C)  someone who draws retirement income while continuing to work 
D)  a person on extended medical leave

Question 7

If everyone who's faced with a similar situation responds in the same way, we can say the behavior shows ________.

Accepted Answer

A)  reliability 
B)  consistency 
C)  consensus 
D)  internal attribution 
A)  reliability 
B)  consistency 
C)  consensus 
D)  internal attribution

Question 8

The ability to sense how others are feeling is known as ________.

Accepted Answer

A)  agreeableness 
B)  empathy 
C)  sympathy 
D)  relationship management 
A)  agreeableness 
B)  empathy 
C)  sympathy 
D)  relationship management

Question 9

The cognitive dissonance theory proposes that the intensity of the desire to reduce dissonance is determined by ________.

Accepted Answer

A)  importance, influence, and rewards 
B)  resources, commitment, and organizational structure 
C)  stability, position, and power 
D)  awareness, status, and punishments 
A)  importance, influence, and rewards 
B)  resources, commitment, and organizational structure 
C)  stability, position, and power 
D)  awareness, status, and punishments

Question 10

What is organizational behavior? How can the study of organizational behavior help managers?

Accepted Answer

Organizational behavior is a field of st

Question 11

________ is a personality trait that measures an individual's ability to adjust his or her behavior according to external situational factors.

Accepted Answer

A)  Self-awareness 
B)  Self-esteem 
C)  Self-monitoring 
D)  Self-management 
A)  Self-awareness 
B)  Self-esteem 
C)  Self-monitoring 
D)  Self-management

Question 12

Organizational citizenship behavior impacts the success of the entire organization.

Accepted Answer

A) True 
 B)False

Question 13

She was only three but already had a temper. Her favorite outburst was to stomp her foot. So her mother made her stomp and stomp and stomp until there was no more stomping left in her. This mother was using ________ to alter her daughter's behavior.

Accepted Answer

A)  positive reinforcement 
B)  negative reinforcement 
C)  punishment 
D)  extinction 
A)  positive reinforcement 
B)  negative reinforcement 
C)  punishment 
D)  extinction

Question 14

Individual behavior in organizations includes ________.

Accepted Answer

A)  strategies, norms, and roles 
B)  attitudes, learning, and motivation 
C)  structure, culture, and team building 
D)  policies and procedures 
A)  strategies, norms, and roles 
B)  attitudes, learning, and motivation 
C)  structure, culture, and team building 
D)  policies and procedures

Question 15

In a short essay, list and discuss five personality traits (not the Big Five) that have proven to be powerful in explaining individual behavior in organizations.

Accepted Answer

a. People with an internal locus of cont

Question 16

________ theory explains how we judge people differently depending on what meaning we ascribe to a given behavior.

Accepted Answer

A)  Perception 
B)  Behavior 
C)  Attribution 
D)  Stereotype 
A)  Perception 
B)  Behavior 
C)  Attribution 
D)  Stereotype

Question 17

The component of attitude that includes beliefs and opinions is the ________ component.

Accepted Answer

A)  cognitive 
B)  behavioral 
C)  affective 
D)  mental 
A)  cognitive 
B)  behavioral 
C)  affective 
D)  mental

Question 18

After watching a behavior in a social learning situation, a person can demonstrate learning by performing the behavior. This is known as learning by ________.

Accepted Answer

A)  retention 
B)  motor reproduction 
C)  operant conditioning 
D)  reinforcement 
A)  retention 
B)  motor reproduction 
C)  operant conditioning 
D)  reinforcement

Question 19

The one trait most likely to predict job performance is emotional stability.

Accepted Answer

A) True 
 B)False

Question 20

According to research, employees who have a high internal locus of control ________.

Accepted Answer

A)  exhibit more satisfaction with their jobs than externals 
B)  are more alienated from their work setting than externals 
C)  are less involved in their jobs as compared to externals 
D)  blame their bosses for poor performance more often than externals 
A)  exhibit more satisfaction with their jobs than externals 
B)  are more alienated from their work setting than externals 
C)  are less involved in their jobs as compared to externals 
D)  blame their bosses for poor performance more often than externals

The study of group behavior includes the study of ________.

The regular use of ________ can alert managers to potential problems and employees' intentions early enough to do something about them.

The age of the perceiver can influence the perceiver's perceptions.

Doug is purposeful and an excellent planner. One thing that his team admires him for is his ability to sift through a whole lot of information to extract precisely what is needed for a job at hand. He is also a quick decision maker. Which one of the following personality types does Doug fit into?

Extraversion is the degree to which someone is sociable, talkative, assertive, and comfortable in relationships with others.

"Cody has retired on the job" is an expression used to describe ________.

If everyone who's faced with a similar situation responds in the same way, we can say the behavior shows ________.

The ability to sense how others are feeling is known as ________.

The cognitive dissonance theory proposes that the intensity of the desire to reduce dissonance is determined by ________.

What is organizational behavior? How can the study of organizational behavior help managers?

________ is a personality trait that measures an individual's ability to adjust his or her behavior according to external situational factors.

Organizational citizenship behavior impacts the success of the entire organization.

She was only three but already had a temper. Her favorite outburst was to stomp her foot. So her mother made her stomp and stomp and stomp until there was no more stomping left in her. This mother was using ________ to alter her daughter's behavior.

Individual behavior in organizations includes ________.

In a short essay, list and discuss five personality traits (not the Big Five) that have proven to be powerful in explaining individual behavior in organizations.

________ theory explains how we judge people differently depending on what meaning we ascribe to a given behavior.

The component of attitude that includes beliefs and opinions is the ________ component.

After watching a behavior in a social learning situation, a person can demonstrate learning by performing the behavior. This is known as learning by ________.

The one trait most likely to predict job performance is emotional stability.

According to research, employees who have a high internal locus of control ________.

Managers and You in the Workplace

Making Decisions

Managing the External Environment and the Organizations Culture

Managing in a Global Environment

Managing Diversity

Managing Social Responsibility and Ethics

Managing Change and Innovation

Planning Work Activities

Managing Strategy

Entrepreneurial Ventures

Designing Organizational Structure

Managing Human Resources

Creating and Managing Teams

Managing Communication

Motivating Employees

Being an Effective Leader

Monitoring and Controlling

Filters

Exam 15: Understanding and Managing Individual Behavior

The study of group behavior includes the study of ________.

The regular use of ________ can alert managers to potential problems and employees' intentions early enough to do something about them.

The age of the perceiver can influence the perceiver's perceptions.

Doug is purposeful and an excellent planner. One thing that his team admires him for is his ability to sift through a whole lot of information to extract precisely what is needed for a job at hand. He is also a quick decision maker. Which one of the following personality types does Doug fit into?

Extraversion is the degree to which someone is sociable, talkative, assertive, and comfortable in relationships with others.

"Cody has retired on the job" is an expression used to describe ________.

If everyone who's faced with a similar situation responds in the same way, we can say the behavior shows ________.

The ability to sense how others are feeling is known as ________.

The cognitive dissonance theory proposes that the intensity of the desire to reduce dissonance is determined by ________.

What is organizational behavior? How can the study of organizational behavior help managers?

________ is a personality trait that measures an individual's ability to adjust his or her behavior according to external situational factors.

Organizational citizenship behavior impacts the success of the entire organization.

She was only three but already had a temper. Her favorite outburst was to stomp her foot. So her mother made her stomp and stomp and stomp until there was no more stomping left in her. This mother was using ________ to alter her daughter's behavior.

Individual behavior in organizations includes ________.

In a short essay, list and discuss five personality traits (not the Big Five) that have proven to be powerful in explaining individual behavior in organizations.

________ theory explains how we judge people differently depending on what meaning we ascribe to a given behavior.

The component of attitude that includes beliefs and opinions is the ________ component.

After watching a behavior in a social learning situation, a person can demonstrate learning by performing the behavior. This is known as learning by ________.

The one trait most likely to predict job performance is emotional stability.

According to research, employees who have a high internal locus of control ________.

Managers and You in the Workplace

Making Decisions

Managing the External Environment and the Organizations Culture

Managing in a Global Environment

Managing Diversity

Managing Social Responsibility and Ethics

Managing Change and Innovation

Planning Work Activities

Managing Strategy

Entrepreneurial Ventures

Designing Organizational Structure

Managing Human Resources

Creating and Managing Teams

Managing Communication

Motivating Employees

Being an Effective Leader

Monitoring and Controlling

Filters