Question 1

Define core competencies.

Accepted Answer

A set of skills,talents,and capabilities in which a firm is particularly strong.

Question 2

Competitive advantage through operations can be achieved by ________,________,and/or ________.

Accepted Answer

differentiation,low cost,response

Question 3

The ability of an organization to produce goods or services that have some uniqueness in their characteristics is:

Accepted Answer

A) mass production. 
B) time-based competition. 
C) competing on productivity. 
D) competing on quality. 
E) competing on differentiation. 
A) mass production. 
B) time-based competition. 
C) competing on productivity. 
D) competing on quality. 
E) competing on differentiation. E

Question 4

Experience differentiation is an extension of product differentiation,accomplished by using people's five senses to create an experience rather than simply providing a service.

Accepted Answer

A) True 
 B)False

Question 5

What is SWOT analysis? List its four elements and describe its purpose.

Accepted Answer

The four elements of SWOT are strengths,

Question 6

Boeing's development of the 787 Dreamliner is an example of a company obtaining a competitive advantage through product differentiation/innovation.

Accepted Answer

A) True 
 B)False

Question 7

Production processes are being dispersed to take advantage of national differences in labor costs.

Accepted Answer

A) True 
 B)False

Question 8

Given the position of the 3D printer in the growth stage of its life cycle,which of the following OM Strategy/Issues should the makers of 3D printers be least concerned with at the current time?

Accepted Answer

A) forecasting 
B) cost cutting 
C) increasing capacity 
D) product and process reliability 
E) enhancing distribution 
A) forecasting 
B) cost cutting 
C) increasing capacity 
D) product and process reliability 
E) enhancing distribution

Question 9

How can global operations improve the supply chain?

Accepted Answer

The supply chain can often be

Question 10

Before establishing and implementing strategy,a resources view would ensure that which of the following resources are available?

Accepted Answer

A) financial 
B) physical 
C) human 
D) technological 
E) all of the above 
A) financial 
B) physical 
C) human 
D) technological 
E) all of the above

Question 11

Identify five countries from which Boeing's 787 Dreamliner has suppliers.

Accepted Answer

Any five of: France,

Question 12

An organization that has worked to achieve global uniformity in cultural and ethical issues such as bribery,child labor,and environmental regulations is ________.

Accepted Answer

the World

Question 13

Which of the following is the best example of competing on low-cost leadership?

Accepted Answer

A) A firm produces its product with less raw material waste than its competitors do. 
B) A firm offers more reliable products than its competitors do. 
C) A firm's products are introduced into the market faster than its competitors' products are. 
D) A firm's research and development department generates many ideas for new products. 
E) A firm advertises more than its competitors do. 
A) A firm produces its product with less raw material waste than its competitors do. 
B) A firm offers more reliable products than its competitors do. 
C) A firm's products are introduced into the market faster than its competitors' products are. 
D) A firm's research and development department generates many ideas for new products. 
E) A firm advertises more than its competitors do.

Question 14

Which of the international operations strategies involves high cost reductions and high local responsiveness?

Accepted Answer

A) international strategy 
B) global strategy 
C) transnational strategy 
D) multidomestic strategy 
E) worldwide strategy 
A) international strategy 
B) global strategy 
C) transnational strategy 
D) multidomestic strategy 
E) worldwide strategy

Question 15

Which of the following environmental factors has not contributed to Microsoft's changing strategy?

Accepted Answer

A) Google 
B) security issues 
C) faster processors 
D) the Internet 
E) global warming 
A) Google 
B) security issues 
C) faster processors 
D) the Internet 
E) global warming

Question 16

Which of the following is an example of competing on quick response?

Accepted Answer

A) A firm produces its product with less raw material waste than its competitors do. 
B) A firm offers more reliable products than its competitors do. 
C) A firm's products are introduced into the market faster than its competitors' products. 
D) A firm utilizes its capacity more effectively than its competitors do. 
E) A firm advertises more than its competitors do. 
A) A firm produces its product with less raw material waste than its competitors do. 
B) A firm offers more reliable products than its competitors do. 
C) A firm's products are introduced into the market faster than its competitors' products. 
D) A firm utilizes its capacity more effectively than its competitors do. 
E) A firm advertises more than its competitors do.

Question 17

Identify five main disadvantages of outsourcing.

Accepted Answer

(1)increased logistics and inventory cos

Question 18

The ________ strategy utilizes a standardized product across countries.

Accepted Answer

The answer of The ________ strategy utilizes a standardized product...

Question 19

Which of the following is an example of competing on the basis of differentiation?

Accepted Answer

A) A firm manufactures its product with less raw material waste than its competitors do. 
B) A firm's products are introduced into the market faster than its competitors' products are. 
C) A firm's distribution network routinely delivers its product on time. 
D) A firm offers more reliable products than its competitors do. 
E) A firm advertises more than its competitors do. 
A) A firm manufactures its product with less raw material waste than its competitors do. 
B) A firm's products are introduced into the market faster than its competitors' products are. 
C) A firm's distribution network routinely delivers its product on time. 
D) A firm offers more reliable products than its competitors do. 
E) A firm advertises more than its competitors do.

Question 20

Which of the following activities takes place most immediately once the mission has been developed?

Accepted Answer

A) The firm develops alternative or back-up missions in case the original mission fails. 
B) The functional areas develop their functional area strategies. 
C) The functional areas develop their supporting missions. 
D) The ten OM decision areas are prioritized. 
E) Operational tactics are developed. 
A) The firm develops alternative or back-up missions in case the original mission fails. 
B) The functional areas develop their functional area strategies. 
C) The functional areas develop their supporting missions. 
D) The ten OM decision areas are prioritized. 
E) Operational tactics are developed.

Exam 2: The Global Environment and Operations Strategy

Define core competencies.

Competitive advantage through operations can be achieved by ________,________,and/or ________.

The ability of an organization to produce goods or services that have some uniqueness in their characteristics is:

Experience differentiation is an extension of product differentiation,accomplished by using people's five senses to create an experience rather than simply providing a service.

What is SWOT analysis? List its four elements and describe its purpose.

Boeing's development of the 787 Dreamliner is an example of a company obtaining a competitive advantage through product differentiation/innovation.

Production processes are being dispersed to take advantage of national differences in labor costs.

Given the position of the 3D printer in the growth stage of its life cycle,which of the following OM Strategy/Issues should the makers of 3D printers be least concerned with at the current time?

How can global operations improve the supply chain?

Before establishing and implementing strategy,a resources view would ensure that which of the following resources are available?

Identify five countries from which Boeing's 787 Dreamliner has suppliers.

An organization that has worked to achieve global uniformity in cultural and ethical issues such as bribery,child labor,and environmental regulations is ________.

Which of the following is the best example of competing on low-cost leadership?

Which of the international operations strategies involves high cost reductions and high local responsiveness?

Which of the following environmental factors has not contributed to Microsoft's changing strategy?

Which of the following is an example of competing on quick response?

Identify five main disadvantages of outsourcing.

The ________ strategy utilizes a standardized product across countries.

Which of the following is an example of competing on the basis of differentiation?

Which of the following activities takes place most immediately once the mission has been developed?

Operations and Productivity

Managing Projects

Forecasting Demand

Product Design

Quality Management and International Standards

Process Design

Location Decisions

Layout Decisions

Job Design and Work Measurement

Supply Chain Management

Managing Inventory

Aggregate Scheduling

Material Requirements Planning Mrpand Erp

Scheduling for the Short-Term

Jit,lean Operations,and the Toyota Production System

Maintenance and Reliability Decisions

Sustainability

Statistical Process Control

Capacity Planning

Supply Chain Modeling

Decision Modeling

Linear Programming Models

Transportation Modeling

Queuing Models

Learning Curves

Modeling with Simulation

Filters

Competitive advantage through operations can be achieved by ,,and/or .