Question 1

________ is the grouping of a variety of tasks using the same approximate skill level.

Accepted Answer

Job enlargement

Question 2

What are the advantages and the disadvantages of the employment-stability policy of "hold employment constant?"

Accepted Answer

Holding employment levels constant maintains a trained workforce and keeps hiring,layoff,and unemployment costs to a minimum.But when demand is low,people may be underutilized;and when demand is high,the firm may not have the human resources it needs to be able to respond.

Question 3

A(n)________ involves timing a sample of a worker's performance and using it as a basis for setting a standard time.

Accepted Answer

time study

Question 4

Identify the five components of job design.

Accepted Answer

(1)job specialization; (2)job

Question 5

Flow diagrams are used to analyze:

Accepted Answer

A) movement of people or material. 
B) utilization of an operator and machine. 
C) body movements. 
D) time taken by various activities. 
E) unnecessary micro-motions. 
A) movement of people or material. 
B) utilization of an operator and machine. 
C) body movements. 
D) time taken by various activities. 
E) unnecessary micro-motions.

Question 6

If a manager conducting a time study needed an accuracy of ±0.1 minutes,rather than ±0.2 minutes,the adequate sample size would have to be twice as large.

Accepted Answer

A) True 
 B)False

Question 7

In time studies,normal time is:

Accepted Answer

A) average observed time multiplied by a performance rating factor. 
B) larger than standard time. 
C) determined by historical experience. 
D) converted to standard time by the performance rating factor. 
E) one hour later during the summer months. 
A) average observed time multiplied by a performance rating factor. 
B) larger than standard time. 
C) determined by historical experience. 
D) converted to standard time by the performance rating factor. 
E) one hour later during the summer months.

Question 8

The tally sheet data from a work sampling study provides information regarding:

Accepted Answer

A) the number of wasted motions. 
B) the level of difficulty in a motion. 
C) the percent of time spent on various tasks. 
D) the quality of the work environment. 
E) the number of micro-motions involved. 
A) the number of wasted motions. 
B) the level of difficulty in a motion. 
C) the percent of time spent on various tasks. 
D) the quality of the work environment. 
E) the number of micro-motions involved.

Question 9

List the eight steps used to develop a time study-based labor standard.

Accepted Answer

(1)Define the task to be studied.(2)Divi

Question 10

One use of labor standards is to determine what constitutes a fair day's work.

Accepted Answer

A) True 
 B)False

Question 11

The objective of a human resource strategy is to:

Accepted Answer

A) produce the demand forecast at the lowest possible labor cost. 
B) match employment levels with demand. 
C) achieve a reasonable quality of work life at low cost. 
D) manage labor and design jobs so people are effectively and efficiently utilized. 
E) hire the most diversified workforce possible. 
A) produce the demand forecast at the lowest possible labor cost. 
B) match employment levels with demand. 
C) achieve a reasonable quality of work life at low cost. 
D) manage labor and design jobs so people are effectively and efficiently utilized. 
E) hire the most diversified workforce possible.

Question 12

A brake system installer in an auto factory has an actual average time of 10 minutes on her task.The performance rating of the worker timed was estimated at 110%.Practice in this department is to allow 9% for allowances.
a.Find the normal time for the operation.
b.Compute the standard time for the operation.

Accepted Answer

a.Normal time = (10

Question 13

Which of the following is not analyzed using methods techniques?

Accepted Answer

A) movement of capital 
B) body movement 
C) movement of individuals 
D) movement of material 
E) crew activity 
A) movement of capital 
B) body movement 
C) movement of individuals 
D) movement of material 
E) crew activity

Question 14

Identify Hackman and Oldham's five desirable characteristics of job design.

Accepted Answer

(1)skill variety; (2

Question 15

In time studies,what are the three broad categories of allowances?

Accepted Answer

(1)personal time all

Question 16

What is a technique for estimating the percent of time a worker spends on various tasks?

Accepted Answer

A) stopwatch time study 
B) simultaneous motion study 
C) work sampling 
D) standard elemental (historical)times 
E) predetermined (published)time standards 
A) stopwatch time study 
B) simultaneous motion study 
C) work sampling 
D) standard elemental (historical)times 
E) predetermined (published)time standards

Question 17

The difference between job enrichment and job enlargement is that:

Accepted Answer

A) enlarged jobs involve vertical expansion,while enriched jobs involve horizontal expansion. 
B) enriched jobs enable an employee to do a number of boring jobs instead of just one. 
C) job enlargement is more psychologically satisfying than job enrichment. 
D) job enrichment is suitable for all employees,whereas job enlargement is not. 
E) enriched jobs involve vertical expansion,while enlarged jobs involve horizontal expansion. 
A) enlarged jobs involve vertical expansion,while enriched jobs involve horizontal expansion. 
B) enriched jobs enable an employee to do a number of boring jobs instead of just one. 
C) job enlargement is more psychologically satisfying than job enrichment. 
D) job enrichment is suitable for all employees,whereas job enlargement is not. 
E) enriched jobs involve vertical expansion,while enlarged jobs involve horizontal expansion.

Question 18

What is mutual trust? What is its link to a firm's human resource strategy?

Accepted Answer

Mutual trust is reflected in reasonable,

Question 19

________ is a means of determining staffing policies dealing with employment stability,work schedules,and work rules.

Accepted Answer

The answer of ________ is a means of determining staffing...

Question 20

Predetermined time standards are an outgrowth of basic motions called:

Accepted Answer

A) mini-movements. 
B) micro-motions. 
C) SAE standards. 
D) TMUs. 
E) therbligs. 
A) mini-movements. 
B) micro-motions. 
C) SAE standards. 
D) TMUs. 
E) therbligs.

Exam 10: Job Design and Work Measurement

________ is the grouping of a variety of tasks using the same approximate skill level.

What are the advantages and the disadvantages of the employment-stability policy of "hold employment constant?"

A(n)________ involves timing a sample of a worker's performance and using it as a basis for setting a standard time.

Identify the five components of job design.

Flow diagrams are used to analyze:

If a manager conducting a time study needed an accuracy of ±0.1 minutes,rather than ±0.2 minutes,the adequate sample size would have to be twice as large.

In time studies,normal time is:

The tally sheet data from a work sampling study provides information regarding:

List the eight steps used to develop a time study-based labor standard.

One use of labor standards is to determine what constitutes a fair day's work.

The objective of a human resource strategy is to:

Which of the following is not analyzed using methods techniques?

Identify Hackman and Oldham's five desirable characteristics of job design.

In time studies,what are the three broad categories of allowances?

What is a technique for estimating the percent of time a worker spends on various tasks?

The difference between job enrichment and job enlargement is that:

What is mutual trust? What is its link to a firm's human resource strategy?

________ is a means of determining staffing policies dealing with employment stability,work schedules,and work rules.

Predetermined time standards are an outgrowth of basic motions called:

Operations and Productivity

The Global Environment and Operations Strategy

Managing Projects

Forecasting Demand

Product Design

Quality Management and International Standards

Process Design

Location Decisions

Layout Decisions

Supply Chain Management

Managing Inventory

Aggregate Scheduling

Material Requirements Planning Mrpand Erp

Scheduling for the Short-Term

Jit,lean Operations,and the Toyota Production System

Maintenance and Reliability Decisions

Sustainability

Statistical Process Control

Capacity Planning

Supply Chain Modeling

Decision Modeling

Linear Programming Models

Transportation Modeling

Queuing Models

Learning Curves

Modeling with Simulation

Filters