Question 1

What is the ability to evaluate evidence completely and use that evidence to form a logical conclusion?

Accepted Answer

A) Professionalism 
B) Audience-centered approach 
C) Critical thinking 
D) Digital information fluency 
E) Ethics 
A) Professionalism 
B) Audience-centered approach 
C) Critical thinking 
D) Digital information fluency 
E) Ethics

Question 2

What steps can a user take to guard against information overload?

Accepted Answer

Users can take a number of steps to cont

Question 3

Which of the following is one way to increase the chance that your message is received by the audience?

Accepted Answer

A) Consider the audience's expectations for delivery 
B) Always send the message via email so there is a copy available 
C) Call the audience to let them know a message is being sent 
D) Copy leadership on the message 
E) Minimize the use of spam filters 
A) Consider the audience's expectations for delivery 
B) Always send the message via email so there is a copy available 
C) Call the audience to let them know a message is being sent 
D) Copy leadership on the message 
E) Minimize the use of spam filters

Question 4

As a contemporary approach to business communication,the ________ is interactive,conversational,and usually open to all who wish to participate.

Accepted Answer

A) reflexive communication model 
B) computer-assisted communication model 
C) social communication model 
D) give-and-take communication model 
A) reflexive communication model 
B) computer-assisted communication model 
C) social communication model 
D) give-and-take communication model

Question 5

The ability to send vast amounts of data instantly,globally,and constantly is referred to as

Accepted Answer

A) radical connectivity. 
B) the Internet of Things. 
C) the Social Communication model. 
D) digital information fluency. 
E) horizontal communications. 
A) radical connectivity. 
B) the Internet of Things. 
C) the Social Communication model. 
D) digital information fluency. 
E) horizontal communications.

Question 6

In the formal communication network,what type of communication path is used when information flows from leadership to employees?

Accepted Answer

A) Upward 
B) Horizontal 
C) Vertical 
D) Downward 
E) Multidirectional 
A) Upward 
B) Horizontal 
C) Vertical 
D) Downward 
E) Multidirectional

Question 7

Which one of the following is NOT one of the traits possessed by professionals?

Accepted Answer

A) Meeting minimum qualifications 
B) Demonstrating a sense of etiquette 
C) Maintaining a positive outlook 
D) Being dependable and accountable 
A) Meeting minimum qualifications 
B) Demonstrating a sense of etiquette 
C) Maintaining a positive outlook 
D) Being dependable and accountable

Question 8

How can upward communication help an executive solve problems and make intelligent decisions?

Accepted Answer

A) By eliminating the rumor mill 
B) By replacing written documents 
C) By encouraging digital records 
D) By identifying trends 
E) By being audience centered 
A) By eliminating the rumor mill 
B) By replacing written documents 
C) By encouraging digital records 
D) By identifying trends 
E) By being audience centered

Question 9

Adopting the "you" attitude is part of developing an audience-centered approach to communication.

Accepted Answer

A) True 
 B)False

Question 10

All of the following EXCEPT ________ are characteristics of social media and mobile communication.

Accepted Answer

A) forcing professionals to develop new skills 
B) altering relationships between senders and receivers 
C) changing the nature of communication 
D) creating countless opportunities but few meaningful challenges 
A) forcing professionals to develop new skills 
B) altering relationships between senders and receivers 
C) changing the nature of communication 
D) creating countless opportunities but few meaningful challenges

Question 11

Every organization has ________,which encompasses all communication that occurs outside the lines of command in the company's organization structure.

Accepted Answer

A) a lateral communication network 
B) a peer-to-peer communication network 
C) an informal communication network 
D) an adjacent communication network 
A) a lateral communication network 
B) a peer-to-peer communication network 
C) an informal communication network 
D) an adjacent communication network

Question 12

In order for a message to be sent successfully,which of the following must happen?

Accepted Answer

A) There must be empathy for the audience 
B) You must tell the audience what technology platform was used 
C) Cultural beliefs have to match between the sender and the receiver 
D) It must be decoded and meaning must be assigned 
E) The audience must be moved to respond 
A) There must be empathy for the audience 
B) You must tell the audience what technology platform was used 
C) Cultural beliefs have to match between the sender and the receiver 
D) It must be decoded and meaning must be assigned 
E) The audience must be moved to respond

Question 13

According to the text,what is the most important point to remember about technology?

Accepted Answer

A) Technology is a tool that can aid interpersonal communication,not replace it 
B) Technology must be consistently updated to be effective 
C) People will embrace technology until they hit information overload 
D) Technology should replace interpersonal communication whenever possible 
E) Technology will fill in the gaps if you lack essential skills 
A) Technology is a tool that can aid interpersonal communication,not replace it 
B) Technology must be consistently updated to be effective 
C) People will embrace technology until they hit information overload 
D) Technology should replace interpersonal communication whenever possible 
E) Technology will fill in the gaps if you lack essential skills

Question 14

Human or technological interventions between the sender and the receiver can block or distort messages.

Accepted Answer

A) True 
 B)False

Question 15

Firms on the leading edge of the mobile revolution are hesitant to integrate mobile technology in their organizations.

Accepted Answer

A) True 
 B)False

Question 16

Discuss professionalism and explain the six distinct traits of a professional.

Accepted Answer

Professionalism is the quality of perfor

Question 17

Discuss the 8 steps in the communication model.

Accepted Answer

1.The sender has an idea.Whether a commu

Question 18

Discuss the similarities between social media and mobile communication.

Accepted Answer

The parallels between social media and m

Question 19

Which of the following is one way utilizing mobile technology helps companies to reduce costs and hire nontraditional employees?

Accepted Answer

A) By making it easier to consume content 
B) By allowing telecommuting 
C) By incorporating podcasts 
D) By allowing text messaging grammar 
E) By improving sensory and cognitive extensions 
A) By making it easier to consume content 
B) By allowing telecommuting 
C) By incorporating podcasts 
D) By allowing text messaging grammar 
E) By improving sensory and cognitive extensions

Question 20

Which of the following is one of the required elements needed to help ensure ethical communication in an organization?

Accepted Answer

A) A promotional communication policy 
B) Ethical individuals 
C) Employment contracts 
D) Contracts 
E) Intellectual property rights 
A) A promotional communication policy 
B) Ethical individuals 
C) Employment contracts 
D) Contracts 
E) Intellectual property rights

What is the ability to evaluate evidence completely and use that evidence to form a logical conclusion?

What steps can a user take to guard against information overload?

Which of the following is one way to increase the chance that your message is received by the audience?

As a contemporary approach to business communication,the ________ is interactive,conversational,and usually open to all who wish to participate.

The ability to send vast amounts of data instantly,globally,and constantly is referred to as

In the formal communication network,what type of communication path is used when information flows from leadership to employees?

Which one of the following is NOT one of the traits possessed by professionals?

How can upward communication help an executive solve problems and make intelligent decisions?

Adopting the "you" attitude is part of developing an audience-centered approach to communication.

All of the following EXCEPT ________ are characteristics of social media and mobile communication.

Every organization has ________,which encompasses all communication that occurs outside the lines of command in the company's organization structure.

In order for a message to be sent successfully,which of the following must happen?

According to the text,what is the most important point to remember about technology?

Human or technological interventions between the sender and the receiver can block or distort messages.

Firms on the leading edge of the mobile revolution are hesitant to integrate mobile technology in their organizations.

Discuss professionalism and explain the six distinct traits of a professional.

Discuss the 8 steps in the communication model.

Discuss the similarities between social media and mobile communication.

Which of the following is one way utilizing mobile technology helps companies to reduce costs and hire nontraditional employees?

Which of the following is one of the required elements needed to help ensure ethical communication in an organization?

Collaboration,Interpersonal Communication,and Business Etiquette

Communication Challenges in a Diverse,Global Marketplace

Planning Business Messages

Writing Business Messages

Completing Business Messages

Digital Media

Social Media

Visual Media

Writing Routine and Positive Messages

Writing Negative Messages

Writing Persuasive Messages

Finding,Evaluating,and Processing Information

Planning Reports and Proposals

Writing and Completing Reports and Proposals

Developing Presentations in a Social Media Environment

Enhancing Presentations with Slides and Other Visuals

Building Careers and Writing Résumés

Applying and Interviewing for Employment

Filters

Exam 1: Understanding the Foundations of Business Communications

What is the ability to evaluate evidence completely and use that evidence to form a logical conclusion?

What steps can a user take to guard against information overload?

Which of the following is one way to increase the chance that your message is received by the audience?

As a contemporary approach to business communication,the ________ is interactive,conversational,and usually open to all who wish to participate.

The ability to send vast amounts of data instantly,globally,and constantly is referred to as

In the formal communication network,what type of communication path is used when information flows from leadership to employees?

Which one of the following is NOT one of the traits possessed by professionals?

How can upward communication help an executive solve problems and make intelligent decisions?

Adopting the "you" attitude is part of developing an audience-centered approach to communication.

All of the following EXCEPT ________ are characteristics of social media and mobile communication.

Every organization has ________,which encompasses all communication that occurs outside the lines of command in the company's organization structure.

In order for a message to be sent successfully,which of the following must happen?

According to the text,what is the most important point to remember about technology?

Human or technological interventions between the sender and the receiver can block or distort messages.

Firms on the leading edge of the mobile revolution are hesitant to integrate mobile technology in their organizations.

Discuss professionalism and explain the six distinct traits of a professional.

Discuss the 8 steps in the communication model.

Discuss the similarities between social media and mobile communication.

Which of the following is one way utilizing mobile technology helps companies to reduce costs and hire nontraditional employees?

Which of the following is one of the required elements needed to help ensure ethical communication in an organization?

Collaboration,Interpersonal Communication,and Business Etiquette

Communication Challenges in a Diverse,Global Marketplace

Planning Business Messages

Writing Business Messages

Completing Business Messages

Digital Media

Social Media

Visual Media

Writing Routine and Positive Messages

Writing Negative Messages

Writing Persuasive Messages

Finding,Evaluating,and Processing Information

Planning Reports and Proposals

Writing and Completing Reports and Proposals

Developing Presentations in a Social Media Environment

Enhancing Presentations with Slides and Other Visuals

Building Careers and Writing Résumés

Applying and Interviewing for Employment

Filters