Question 1

What can you do to show an audience how they will benefit from your message?

Accepted Answer

A) Offer compelling arguments and recommendations 
B) Clarify expectations and responsibilities 
C) Present information in an efficient manner 
D) Provide practical information 
E) Give vague impressions 
A) Offer compelling arguments and recommendations 
B) Clarify expectations and responsibilities 
C) Present information in an efficient manner 
D) Provide practical information 
E) Give vague impressions

Question 2

Facebook,Twitter,YouTube,and other technologies are key elements of the ________,in which information tools can waste as much time as they save.

Accepted Answer

A) social media conundrum 
B) time-space continuum 
C) information technology paradox 
D) digital efficiency enigma 
A) social media conundrum 
B) time-space continuum 
C) information technology paradox 
D) digital efficiency enigma

Question 3

What is professionalism? Why is communication important to professionalism?

Accepted Answer

Professionalism is the quality of perfor

Question 4

Which of the following is one way an employee can minimize distractions created by messages?

Accepted Answer

A) Respond to the message as soon as it is received 
B) Delete all messages older than 2 weeks 
C) Use short text messages whenever possible 
D) Use headphones to minimize interruptions 
E) Set aside specific times to deal with messages 
A) Respond to the message as soon as it is received 
B) Delete all messages older than 2 weeks 
C) Use short text messages whenever possible 
D) Use headphones to minimize interruptions 
E) Set aside specific times to deal with messages

Question 5

Outline the eight steps of the communication process.

Accepted Answer

The first step in the communication proc

Question 6

Communication is the process of

Accepted Answer

A) transferring information and meaning. 
B) listening actively. 
C) writing messages. 
D) none of the above. 
A) transferring information and meaning. 
B) listening actively. 
C) writing messages. 
D) none of the above.

Question 7

Discuss the disadvantages of a social communication model and what companies are doing to minimize those disadvantages.

Accepted Answer

Potential problems include information o

Question 8

Which of the following is one of the benefits of incorporating mobile communication in business?

Accepted Answer

A) Increased levels of expectations 
B) Closer relationships with customers and business partners 
C) Integrated technology throughout the organization 
D) More people have a say in every business matter 
E) Strategic plans and documents can follow a more social model 
A) Increased levels of expectations 
B) Closer relationships with customers and business partners 
C) Integrated technology throughout the organization 
D) More people have a say in every business matter 
E) Strategic plans and documents can follow a more social model

What can you do to show an audience how they will benefit from your message?

Facebook,Twitter,YouTube,and other technologies are key elements of the ________,in which information tools can waste as much time as they save.

What is professionalism? Why is communication important to professionalism?

Which of the following is one way an employee can minimize distractions created by messages?

Outline the eight steps of the communication process.

Communication is the process of

Discuss the disadvantages of a social communication model and what companies are doing to minimize those disadvantages.

Which of the following is one of the benefits of incorporating mobile communication in business?

Collaboration,Interpersonal Communication,and Business Etiquette

Communication Challenges in a Diverse,Global Marketplace

Planning Business Messages

Writing Business Messages

Completing Business Messages

Digital Media

Social Media

Visual Media

Writing Routine and Positive Messages

Writing Negative Messages

Writing Persuasive Messages

Finding,Evaluating,and Processing Information

Planning Reports and Proposals

Writing and Completing Reports and Proposals

Developing Presentations in a Social Media Environment

Enhancing Presentations with Slides and Other Visuals

Building Careers and Writing Résumés

Applying and Interviewing for Employment

Filters

Exam 1: Understanding the Foundations of Business Communications

What can you do to show an audience how they will benefit from your message?

Facebook,Twitter,YouTube,and other technologies are key elements of the ________,in which information tools can waste as much time as they save.

What is professionalism? Why is communication important to professionalism?

Which of the following is one way an employee can minimize distractions created by messages?

Outline the eight steps of the communication process.

Communication is the process of

Discuss the disadvantages of a social communication model and what companies are doing to minimize those disadvantages.

Which of the following is one of the benefits of incorporating mobile communication in business?

Collaboration,Interpersonal Communication,and Business Etiquette

Communication Challenges in a Diverse,Global Marketplace

Planning Business Messages

Writing Business Messages

Completing Business Messages

Digital Media

Social Media

Visual Media

Writing Routine and Positive Messages

Writing Negative Messages

Writing Persuasive Messages

Finding,Evaluating,and Processing Information

Planning Reports and Proposals

Writing and Completing Reports and Proposals

Developing Presentations in a Social Media Environment

Enhancing Presentations with Slides and Other Visuals

Building Careers and Writing Résumés

Applying and Interviewing for Employment

Filters