Exam 1: Understanding the Foundations of Business Communications

Companies are wrestling with the ________,in which employees want to use their personal tablets and smartphones to access company networks and files.

The term ________ describes the ability to send vast amounts of data instantly,constantly,and globally.

How can strong communication skills lead to lower employee turnover in an organization?

________ is the process of transferring information and meaning between senders and receivers.

Which of the following indicates the expected norms of behavior in a given situation?

Which of the following is an expected behavior on the job?

Discuss the five ways in which you can make your communication efforts as effective as possible.

To adopt an audience-centered approach to communication,what do you need to learn about your audience? List at least three specific attributes.

If you start a company or become an executive in an established firm,you can expect to spend the majority of your time

Which type of communication includes comments about others that are FALSE and potentially damaging?

When compared to social media,mobile technology will have relatively little effect on the nature of business communication.

Which of these can companies use to increase user engagement by incorporating game-playing aspects in an activity or process?

Which of the following is one of the benefits of incorporating mobile communication in business?

Which of the following is one way companies can use location-aware content in mobile apps to enhance the user experience?

Why are strong communication skills important to your career,regardless of your major?

What is the informal communication network used when employees interact in a social setting?

Failing to report all data a manager needs to make a good decision is an example of

By providing ________,such as facility maps and property information,mobile technology can allow users to experience more of their environment and access information instantly.

Why is it important to get feedback from audience members after they receive a message?

What communication network is being followed when ideas follow the lines of command in an organization?