Question 1

Allow time for interaction with the audience, if appropriate.

Accepted Answer

A) True 
 B)False

Question 2

Often the project manager or members of the project team are called on to give a formal presentation.The first step is to

Accepted Answer

A)  test the visual aids. 
B)  determine the purpose of the presentation. 
C)  make copies of the handouts. 
D)  make an outline of the presentation. 
A)  test the visual aids. 
B)  determine the purpose of the presentation. 
C)  make copies of the handouts. 
D)  make an outline of the presentation.

Question 3

List some common barriers to effective listening:

Accepted Answer

Some common barriers to effect

Question 4

All of the following are suggestions for improving listening skills except

Accepted Answer

A)  focus on the person talking. 
B)  interrupt the speaker to state clarification. 
C)  engage in active listening, provide verbal and nonverbal feedback to the person talking. 
D)  ask questions. 
A)  focus on the person talking. 
B)  interrupt the speaker to state clarification. 
C)  engage in active listening, provide verbal and nonverbal feedback to the person talking. 
D)  ask questions.

Question 5

After a meeting, the meeting results should typically be published within ____.

Accepted Answer

A)  one hour 
B)  one day 
C)  one week 
D)  one month 
A)  one hour 
B)  one day 
C)  one week 
D)  one month

Question 6

The two most common types of project reports are the:

Accepted Answer

A)  progress reports and the contract report. 
B)  design reports and technical reports. 
C)  progress reports and the final report. 
D)  update only reports and status reports. 
A)  progress reports and the contract report. 
B)  design reports and technical reports. 
C)  progress reports and the final report. 
D)  update only reports and status reports.

Question 7

Request the audiovisual equipment well in advance.

Accepted Answer

A) True 
 B)False

Question 8

Teleconferencing includes tools such as conference calls and videoconferencing.

Accepted Answer

A) True 
 B)False

Question 9

When communicating with individuals from other cultures or countries, their customs regarding greetings, gestures, eye contact, and protocol are not important.

Accepted Answer

A) True 
 B)False

Question 10

Lengthy dissertations or voluminous extraneous attachments may be perception of being flooded with emails or electronic messages and be more of a hindrance than a help.

Accepted Answer

A) True 
 B)False

Question 11

Verbal correspondence is normally transmitted through e-mail or can be sent hardcopy.

Accepted Answer

A) True 
 B)False

Question 12

Speak clearly and confidently.

Accepted Answer

A) True 
 B)False

Question 13

Emoticons are considered professional, and all recipients will understand the abbreviations.

Accepted Answer

A) True 
 B)False

Question 14

The project manager should summarize the meeting results at the end of the meeting.

Accepted Answer

A) True 
 B)False

Question 15

Throughout a project, various project documents will be revised to incorporate changes.

Accepted Answer

A) True 
 B)False

Question 16

When making key points, explain to the audience why they are important.

Accepted Answer

A) True 
 B)False

Question 17

The final report might include the following except

Accepted Answer

A)  a statement of the customer's original need, project objective, and original requirements. 
B)  a description of the project and degree to which the original project objective was met. 
C)  the actual versus anticipated benefits to the customer as a result of the project and a list of all deliverables provided to the customer. 
D)  personal accomplishments of the project team members. 
A)  a statement of the customer's original need, project objective, and original requirements. 
B)  a description of the project and degree to which the original project objective was met. 
C)  the actual versus anticipated benefits to the customer as a result of the project and a list of all deliverables provided to the customer. 
D)  personal accomplishments of the project team members.

Question 18

During the meeting, the project manager should

Accepted Answer

A)  send a summary document of what was discussed to all the participants. 
B)  make an action list of what was assigned during the meeting. 
C)  facilitate the meeting to encourage participation and keep the meeting on schedule. 
D)  prepare visual aids and handouts. 
A)  send a summary document of what was discussed to all the participants. 
B)  make an action list of what was assigned during the meeting. 
C)  facilitate the meeting to encourage participation and keep the meeting on schedule. 
D)  prepare visual aids and handouts.

Question 19

At the start of the meeting, review the purpose of the meeting and the agenda.

Accepted Answer

A) True 
 B)False

Question 20

The ____ needs to be updated as stakeholders or their information needs change, or if new people or new documents are identified.

Accepted Answer

A)  project document plan 
B)  project communication plan 
C)  project revision plan 
D)  project performance plan 
A)  project document plan 
B)  project communication plan 
C)  project revision plan 
D)  project performance plan

Allow time for interaction with the audience, if appropriate.

Often the project manager or members of the project team are called on to give a formal presentation.The first step is to

List some common barriers to effective listening:

All of the following are suggestions for improving listening skills except

After a meeting, the meeting results should typically be published within ____.

The two most common types of project reports are the:

Request the audiovisual equipment well in advance.

Teleconferencing includes tools such as conference calls and videoconferencing.

When communicating with individuals from other cultures or countries, their customs regarding greetings, gestures, eye contact, and protocol are not important.

Lengthy dissertations or voluminous extraneous attachments may be perception of being flooded with emails or electronic messages and be more of a hindrance than a help.

Verbal correspondence is normally transmitted through e-mail or can be sent hardcopy.

Speak clearly and confidently.

Emoticons are considered professional, and all recipients will understand the abbreviations.

The project manager should summarize the meeting results at the end of the meeting.

Throughout a project, various project documents will be revised to incorporate changes.

When making key points, explain to the audience why they are important.

The final report might include the following except

During the meeting, the project manager should

At the start of the meeting, review the purpose of the meeting and the agenda.

The ____ needs to be updated as stakeholders or their information needs change, or if new people or new documents are identified.

Project Management Concepts

Identifying and Selecting Projects

Developing Project Proposals

Defining Scope, Quality, Responsibility, and Activity Sequence

Developing the Schedule

Resource Utilization

Determining Costs, Budget and Earned Value

Managing Risk

Closing the Project

The Project Manager

The Project Team

Project Management Organizational Structures

Filters

Exam 12: Project Communication and Documentation

Allow time for interaction with the audience, if appropriate.

Often the project manager or members of the project team are called on to give a formal presentation.The first step is to

List some common barriers to effective listening:

All of the following are suggestions for improving listening skills except

After a meeting, the meeting results should typically be published within ____.

The two most common types of project reports are the:

Request the audiovisual equipment well in advance.

Teleconferencing includes tools such as conference calls and videoconferencing.

When communicating with individuals from other cultures or countries, their customs regarding greetings, gestures, eye contact, and protocol are not important.

Lengthy dissertations or voluminous extraneous attachments may be perception of being flooded with emails or electronic messages and be more of a hindrance than a help.

Verbal correspondence is normally transmitted through e-mail or can be sent hardcopy.

Speak clearly and confidently.

Emoticons are considered professional, and all recipients will understand the abbreviations.

The project manager should summarize the meeting results at the end of the meeting.

Throughout a project, various project documents will be revised to incorporate changes.

When making key points, explain to the audience why they are important.

The final report might include the following except

During the meeting, the project manager should

At the start of the meeting, review the purpose of the meeting and the agenda.

The ____ needs to be updated as stakeholders or their information needs change, or if new people or new documents are identified.

Project Management Concepts

Identifying and Selecting Projects

Developing Project Proposals

Defining Scope, Quality, Responsibility, and Activity Sequence

Developing the Schedule

Resource Utilization

Determining Costs, Budget and Earned Value

Managing Risk

Closing the Project

The Project Manager

The Project Team

Project Management Organizational Structures

Filters