Exam 12: Project Communication and Documentation

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A project communication plan includes the following except

(Multiple Choice)
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Which of the following is not a directive to be kept in mind while delivering a presentation?

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List the most common types of project meetings.

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Possible elements of a ____ include documents, author or originator or person responsible for creating the documents, required date or frequency for document completion and distribution, recipients for documents in distribution list, actions required, and comments related to each document.

(Multiple Choice)
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Know the first two or three sentences of your presentation.

(True/False)
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A ___________ is usually led or called by the project manager and its purpose is to inform, to identify problems, and to identify action items.

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Videoconferencing is helpful for virtual project teams.

(True/False)
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Work related e-mail should include emoticons or text message abbreviations.

(True/False)
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When responding to questions, be candid and arrogant.

(True/False)
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A _______________ is called when the contractor has completed the initial conceptual specifications, drawings, or flowcharts and the customer's agreement is sought.

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Expect a bit of nervousness; all speakers experience it.

(True/False)
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A project progress report might include the following except

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Distribute an agenda well in advance of the project meeting.

(True/False)
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It is important to keep in mind that reports must be written to address what is of interest to the readers, not what is of interest to the person writing the report.

(True/False)
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A ____ identifies the various documents, who is responsible for creating each document, by when or how frequently the document must be distributed, to whom each document is to be distributed, and what action each recipient is expected to take.

(Multiple Choice)
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A ____ is a system used to manage the content of a website, documents, or files.

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Effective and frequent personal communication is crucial and should be in the form of

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Memos and letters should be clear and concise and should not include lengthy dissertations or voluminous extraneous attachments.

(True/False)
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When communicating verbally, a person must be careful not to use remarks, words, or phrases that can be construed to be sexist, racist, prejudicial, or offensive.

(True/False)
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Verbal communication should be straightforward and unambiguous.

(True/False)
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