Exam 2: Focusing on Interpersonal and Group Communication
Exam 1: Establishing a Framework for Business72 Questions
Exam 2: Focusing on Interpersonal and Group Communication87 Questions
Exam 3: Planning and Decision Making72 Questions
Exam 4: Preparing Written Messages74 Questions
Exam 5: Communicating Electronically72 Questions
Exam 6: Delivering Good- and Neutral-News Messages73 Questions
Exam 7: Delivering Bad-News Messages72 Questions
Exam 8: Delivering Persuasive Messages79 Questions
Exam 9: Understanding the Report Process and Research Methods76 Questions
Exam 10: Managing Data and Using Graphics73 Questions
Exam 11: Organizing and Preparing Reports and Proposals71 Questions
Exam 12: Designing and Delivering Business Presentations72 Questions
Exam 13: Preparing Resumes and Application Messages71 Questions
Exam 14: Interviewing for a Job and Preparing Employment Messages79 Questions
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Counselors dealing with their clients are engaged in casual listening.
(True/False)
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In the Johari Window, area II represents what we know about ourselves and what others know about us.
(True/False)
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In a group, which of the following activities is undertaken by a group member playing the role of a reporter?
(Multiple Choice)
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A(n) _____ is a meeting outline that includes important information-date, beginning and ending times, place, topics to be discussed, and responsibilities of those involved.
(Multiple Choice)
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Which of the following is true of product development teams?
(Multiple Choice)
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In contrast to a team, a group is typified by a clear identity and a high level of commitment on the part of members.
(True/False)
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Createsols Inc. is a content writing company. During a project debriefing session, representatives from different departments of the company were arguing relentlessly over who was to be blamed for the project's failure. Amy, a representative from the finance department, requested everyone to stop pointing fingers at each other and to calm down. In this scenario, Amy was most likely playing the role of a _____ in the meeting.
(Multiple Choice)
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Which of the following is an advantage of face-to-face meetings?
(Multiple Choice)
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Which of the following statements is true of electronic meetings?
(Multiple Choice)
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Alan was being interviewed for the position of business analyst at Amberg Solutions Inc. Susan, the interviewer, looked at him and observed that he was dressed inappropriately and seemed disinterested. Susan assumed that Alan did not care much for the job and subsequently rejected his application. In this scenario, which of the following conveyed the message that Alan was not much interested in the job?
(Multiple Choice)
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Which of the following is a difference between area III and area IV of the Johari Window?
(Multiple Choice)
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Face-to-face meetings are appropriate when issues are especially sensitive.
(True/False)
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Adam is a member of a research group at a university. One of his tasks as a group member is to present the group's research progress before the university's faculty every month. Even though the dates of the presentations are announced in advance, Adam is never prepared with the complete presentation. As a result, he is often unable to answer questions from the audience after the presentation. Based on this information, it can be said that Adam most likely plays the role of a(n) _____ in his research group.
(Multiple Choice)
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Visual kinesic communication includes gestures, winks, smiles, frowns, sighs, attire, grooming, and all kinds of body movements.
(True/False)
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Many bad listening habits develop simply because the speed of spoken messages is much faster than our ability to receive and process them.
(True/False)
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Which of the following is true of people belonging to cultures that follow polychronic time?
(Multiple Choice)
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