Question 1

When an employee's job routine does not lend itself to reports, the supervisor may have to rely on periodic spot checks.

Accepted Answer

A) True 
 B)False

Question 2

Historical data does not provide much value when budgeting for the future.

Accepted Answer

A) True 
 B)False

Question 3

The extent of involvement that a supervisor has with a budget is to simply ensure performance expectations are met within the contraints of a budget.

Accepted Answer

A) True 
 B)False

Question 4

Without spot checking, supervisors have no control mechanisms to monitor performance.

Accepted Answer

A) True 
 B)False

Question 5

The word control often elicits negative reactions.

Accepted Answer

A) True 
 B)False

Question 6

One method by which performance can be measured is by direct observation and personal contact.

Accepted Answer

A) True 
 B)False

Question 7

If controls are confusing, the supervisor should devise new controls that meet the departmental needs and are understandable to everyone who uses them.

Accepted Answer

A) True 
 B)False

Question 8

Inventory control means maintaining quality standards for products and services.

Accepted Answer

A) True 
 B)False

Question 9

Oral and written reports are probably the best way for supervisors to monitor employee performance.

Accepted Answer

A) True 
 B)False

Question 10

The exception principle is the concept that supervisors should concentrate their investigations on activities that deviate substantially from standards.

Accepted Answer

A) True 
 B)False

Question 11

When allowing an employee to work on an assignment without close supervision, the supervisor should leave the employee completely alone until it is time to view the final results.

Accepted Answer

A) True 
 B)False

Question 12

If performance is satisfactory, the number of standards will typcially remain the same.

Accepted Answer

A) True 
 B)False

Question 13

When top management issues an order to cut costs across the board, supervisors should stop buying supplies and eliminate preventive maintenance programs.

Accepted Answer

A) True 
 B)False

Question 14

At Thomaston Sporting Goods Emporium, the controls applied over firearms should be more stringent than the controls it applies over fishing equipment.

Accepted Answer

A) True 
 B)False

Question 15

Standards may be defined as specific criteria against which to evaluate results.

Accepted Answer

A) True 
 B)False

Question 16

Everyone uses feedforward controls at one time or another.

Accepted Answer

A) True 
 B)False

Question 17

Which of the following is NOT a characteristic that a supervisor looks for when choosing one standard over another as a strategic control point?

Accepted Answer

A)  It should be timely. 
B)  It should permit economical observation. 
C)  It should not require written reports and data collection. 
D)  It should provide for comprehensive control. 
A)  It should be timely. 
B)  It should permit economical observation. 
C)  It should not require written reports and data collection. 
D)  It should provide for comprehensive control.

Question 18

Supervisors who play a key role in cost reduction usually do so with the help of their employees.

Accepted Answer

A) True 
 B)False

Question 19

Once the budget is approved by higher-level management, supervisors have no more contact with it or interest in it until the next budget cycle.

Accepted Answer

A) True 
 B)False

Question 20

Companies often give cost-cutting orders as a result of competition from other businesses.

Accepted Answer

A) True 
 B)False

When an employee's job routine does not lend itself to reports, the supervisor may have to rely on periodic spot checks.

Historical data does not provide much value when budgeting for the future.

The extent of involvement that a supervisor has with a budget is to simply ensure performance expectations are met within the contraints of a budget.

Without spot checking, supervisors have no control mechanisms to monitor performance.

The word control often elicits negative reactions.

One method by which performance can be measured is by direct observation and personal contact.

If controls are confusing, the supervisor should devise new controls that meet the departmental needs and are understandable to everyone who uses them.

Inventory control means maintaining quality standards for products and services.

Oral and written reports are probably the best way for supervisors to monitor employee performance.

The exception principle is the concept that supervisors should concentrate their investigations on activities that deviate substantially from standards.

When allowing an employee to work on an assignment without close supervision, the supervisor should leave the employee completely alone until it is time to view the final results.

If performance is satisfactory, the number of standards will typcially remain the same.

When top management issues an order to cut costs across the board, supervisors should stop buying supplies and eliminate preventive maintenance programs.

At Thomaston Sporting Goods Emporium, the controls applied over firearms should be more stringent than the controls it applies over fishing equipment.

Standards may be defined as specific criteria against which to evaluate results.

Everyone uses feedforward controls at one time or another.

Which of the following is NOT a characteristic that a supervisor looks for when choosing one standard over another as a strategic control point?

Supervisors who play a key role in cost reduction usually do so with the help of their employees.

Once the budget is approved by higher-level management, supervisors have no more contact with it or interest in it until the next budget cycle.

Companies often give cost-cutting orders as a result of competition from other businesses.

Supervising in Uncertain Times

The Managerial Functions

Communication: the Vital Link in Supervisory Management

Motivational Principles As Applied to Supervision

Solving Problems: Decision Making and the Supervisor

Positive Discipline

Supervisory Planning

Supervisory Organizing at the Departmental Level

The Supervisor and Employee Recruitment, Selection, Orientation and Training

Performance Management: Appraising, Coaching, Promoting, and Compensating

Supervisory Leadership and the Management of Change

Managing Work Groups: Teamwork, Morale and Counseling

Supervising a Diverse Workforce

Resolving Conflicts in the Workplace

Filters

Exam 14: Fundamentals of Controlling

When an employee's job routine does not lend itself to reports, the supervisor may have to rely on periodic spot checks.

Historical data does not provide much value when budgeting for the future.

The extent of involvement that a supervisor has with a budget is to simply ensure performance expectations are met within the contraints of a budget.

Without spot checking, supervisors have no control mechanisms to monitor performance.

The word control often elicits negative reactions.

One method by which performance can be measured is by direct observation and personal contact.

If controls are confusing, the supervisor should devise new controls that meet the departmental needs and are understandable to everyone who uses them.

Inventory control means maintaining quality standards for products and services.

Oral and written reports are probably the best way for supervisors to monitor employee performance.

The exception principle is the concept that supervisors should concentrate their investigations on activities that deviate substantially from standards.

When allowing an employee to work on an assignment without close supervision, the supervisor should leave the employee completely alone until it is time to view the final results.

If performance is satisfactory, the number of standards will typcially remain the same.

When top management issues an order to cut costs across the board, supervisors should stop buying supplies and eliminate preventive maintenance programs.

At Thomaston Sporting Goods Emporium, the controls applied over firearms should be more stringent than the controls it applies over fishing equipment.

Standards may be defined as specific criteria against which to evaluate results.

Everyone uses feedforward controls at one time or another.

Which of the following is NOT a characteristic that a supervisor looks for when choosing one standard over another as a strategic control point?

Supervisors who play a key role in cost reduction usually do so with the help of their employees.

Once the budget is approved by higher-level management, supervisors have no more contact with it or interest in it until the next budget cycle.

Companies often give cost-cutting orders as a result of competition from other businesses.

Supervising in Uncertain Times

The Managerial Functions

Communication: the Vital Link in Supervisory Management

Motivational Principles As Applied to Supervision

Solving Problems: Decision Making and the Supervisor

Positive Discipline

Supervisory Planning

Supervisory Organizing at the Departmental Level

The Supervisor and Employee Recruitment, Selection, Orientation and Training

Performance Management: Appraising, Coaching, Promoting, and Compensating

Supervisory Leadership and the Management of Change

Managing Work Groups: Teamwork, Morale and Counseling

Supervising a Diverse Workforce

Resolving Conflicts in the Workplace

Filters