Question 1

Some worker productivity standards are expressed relative to factors over which a supervisor has no control.

Accepted Answer

A) True 
 B)False

Question 2

Which of the following is NOT an accurate statement regarding the supervisor's role in controlling through budgets?

Accepted Answer

A)  The budget that most concerns supervisors is usually the departmental expense budget. 
B)  Supervisors must refer to their budgets to monitor their expenditures during the operation period. 
C)  If a supervisor notes that actual expenditures for a specific item greatly exceed the budget, the supervisor should wait until the next budget cycle before taking any action. 
D)  Supervisors should demonstrate the actual need for each amount they request and document their requests with historical data whenever possible. 
A)  The budget that most concerns supervisors is usually the departmental expense budget. 
B)  Supervisors must refer to their budgets to monitor their expenditures during the operation period. 
C)  If a supervisor notes that actual expenditures for a specific item greatly exceed the budget, the supervisor should wait until the next budget cycle before taking any action. 
D)  Supervisors should demonstrate the actual need for each amount they request and document their requests with historical data whenever possible.

Question 3

When no damage or mistakes occur, feedback is:

Accepted Answer

A)  Unnecessary. 
B)  Solicited to fulfill job responsibilities. 
C)  Used to improve the process or product. 
D)  None of the above. 
A)  Unnecessary. 
B)  Solicited to fulfill job responsibilities. 
C)  Used to improve the process or product. 
D)  None of the above.

Question 4

What is managerial control?

Accepted Answer

Managerial control is one of the four fu

Question 5

Tangible standards are standards of performance that are difficult to measure.

Accepted Answer

A) True 
 B)False

Question 6

Identify and distinguish between the three types of time factor control mechanisms identified in the text.

Accepted Answer

(1) Feedforward controls are anticipator

Question 7

Most supervisors utilize feedforward controls so they don't have to bother with concurrent controls.

Accepted Answer

A) True 
 B)False

Question 8

Tangible standards can measure all of the following EXCEPT:

Accepted Answer

A)  Quantity of output. 
B)  Quality of output. 
C)  Time spent on providing a service. 
D)  An organization's reputation. 
A)  Quantity of output. 
B)  Quality of output. 
C)  Time spent on providing a service. 
D)  An organization's reputation.

Question 9

The control process involves four sequential steps: setting standards, measuring performance, corrective action, and providing instruction.

Accepted Answer

A) True 
 B)False

Question 10

If effective feedforward controls have been implemented, there is no need for concurrent controls.

Accepted Answer

A) True 
 B)False

Question 11

What are some characteristics of effective controls?

Accepted Answer

Effective controls n

Question 12

Feedback controls are essentially useless because they're providing feedback too late, when the acts have already taken place.

Accepted Answer

A) True 
 B)False

Question 13

Examples of feedback control include measurement of the quality and quantity of units produced.

Accepted Answer

A) True 
 B)False

Question 14

Most annual budgets are projections for the following year based on the previous year's budget.

Accepted Answer

A) True 
 B)False

Question 15

Control mechanisms should indicate who or what is responsible for a deviation and where the deviation occurred.

Accepted Answer

A) True 
 B)False

Question 16

The controlling function is most closely related to which other primary managerial function?

Accepted Answer

A)  Leading. 
B)  Planning. 
C)  Staffing. 
D)  Coordinating. 
A)  Leading. 
B)  Planning. 
C)  Staffing. 
D)  Coordinating.

Question 17

The first step in the control process is:

Accepted Answer

A)  Take corrective action. 
B)  Measure performance. 
C)  Re-evaluate the existing plan. 
D)  None of the above. 
A)  Take corrective action. 
B)  Measure performance. 
C)  Re-evaluate the existing plan. 
D)  None of the above.

Question 18

What costs does the operating budget project? Provide examples.

Accepted Answer

The operating budget projects the day-to

Question 19

Alarm clocks, thermostats, gauges, and police officers are all examples of controls.

Accepted Answer

A) True 
 B)False

Question 20

Time standards are absolute and beyond dispute since they are bound by an objective, fixed measurement: the hands of the clock.

Accepted Answer

A) True 
 B)False

Some worker productivity standards are expressed relative to factors over which a supervisor has no control.

Which of the following is NOT an accurate statement regarding the supervisor's role in controlling through budgets?

When no damage or mistakes occur, feedback is:

What is managerial control?

Tangible standards are standards of performance that are difficult to measure.

Identify and distinguish between the three types of time factor control mechanisms identified in the text.

Most supervisors utilize feedforward controls so they don't have to bother with concurrent controls.

Tangible standards can measure all of the following EXCEPT:

The control process involves four sequential steps: setting standards, measuring performance, corrective action, and providing instruction.

If effective feedforward controls have been implemented, there is no need for concurrent controls.

What are some characteristics of effective controls?

Feedback controls are essentially useless because they're providing feedback too late, when the acts have already taken place.

Examples of feedback control include measurement of the quality and quantity of units produced.

Most annual budgets are projections for the following year based on the previous year's budget.

Control mechanisms should indicate who or what is responsible for a deviation and where the deviation occurred.

The controlling function is most closely related to which other primary managerial function?

The first step in the control process is:

What costs does the operating budget project? Provide examples.

Alarm clocks, thermostats, gauges, and police officers are all examples of controls.

Time standards are absolute and beyond dispute since they are bound by an objective, fixed measurement: the hands of the clock.

Supervising in Uncertain Times

The Managerial Functions

Communication: the Vital Link in Supervisory Management

Motivational Principles As Applied to Supervision

Solving Problems: Decision Making and the Supervisor

Positive Discipline

Supervisory Planning

Supervisory Organizing at the Departmental Level

The Supervisor and Employee Recruitment, Selection, Orientation and Training

Performance Management: Appraising, Coaching, Promoting, and Compensating

Supervisory Leadership and the Management of Change

Managing Work Groups: Teamwork, Morale and Counseling

Supervising a Diverse Workforce

Resolving Conflicts in the Workplace

Filters

Exam 14: Fundamentals of Controlling

Some worker productivity standards are expressed relative to factors over which a supervisor has no control.

Which of the following is NOT an accurate statement regarding the supervisor's role in controlling through budgets?

When no damage or mistakes occur, feedback is:

What is managerial control?

Tangible standards are standards of performance that are difficult to measure.

Identify and distinguish between the three types of time factor control mechanisms identified in the text.

Most supervisors utilize feedforward controls so they don't have to bother with concurrent controls.

Tangible standards can measure all of the following EXCEPT:

The control process involves four sequential steps: setting standards, measuring performance, corrective action, and providing instruction.

If effective feedforward controls have been implemented, there is no need for concurrent controls.

What are some characteristics of effective controls?

Feedback controls are essentially useless because they're providing feedback too late, when the acts have already taken place.

Examples of feedback control include measurement of the quality and quantity of units produced.

Most annual budgets are projections for the following year based on the previous year's budget.

Control mechanisms should indicate who or what is responsible for a deviation and where the deviation occurred.

The controlling function is most closely related to which other primary managerial function?

The first step in the control process is:

What costs does the operating budget project? Provide examples.

Alarm clocks, thermostats, gauges, and police officers are all examples of controls.

Time standards are absolute and beyond dispute since they are bound by an objective, fixed measurement: the hands of the clock.

Supervising in Uncertain Times

The Managerial Functions

Communication: the Vital Link in Supervisory Management

Motivational Principles As Applied to Supervision

Solving Problems: Decision Making and the Supervisor

Positive Discipline

Supervisory Planning

Supervisory Organizing at the Departmental Level

The Supervisor and Employee Recruitment, Selection, Orientation and Training

Performance Management: Appraising, Coaching, Promoting, and Compensating

Supervisory Leadership and the Management of Change

Managing Work Groups: Teamwork, Morale and Counseling

Supervising a Diverse Workforce

Resolving Conflicts in the Workplace

Filters