Question 1

Methods analysis focuses on

Accepted Answer

A)  the design of the machines used to perform a task. 
B)  establishing time standards. 
C)  reducing the number of skills needed for the completion of a task. 
D)  issues such as the movement of individuals or materials. 
E)  evaluating training programs to see if they are efficient. 
A)  the design of the machines used to perform a task. 
B)  establishing time standards. 
C)  reducing the number of skills needed for the completion of a task. 
D)  issues such as the movement of individuals or materials. 
E)  evaluating training programs to see if they are efficient.

Question 2

A work sampling study requires an acceptable error level of 3% and 98% confidence. a. What is the adequate sample size if the sample proportion is as large as 67%? b. What is the adequate sample size if the sample proportion is estimated to be about 31%?

Accepted Answer

The answer of A work sampling study requires an acceptable...

Question 3

A work sampling study requires an acceptable error level of 10% and 95% confidence. a. What is the adequate sample size if the sample proportion is as large as 50%? b. What is the adequate sample size if the sample proportion is estimated to be about 20%?

Accepted Answer

a. 196² × .5 × .5 / .

Question 4

"Schematic used to investigate movement of people or material" describes a(n)

Accepted Answer

A)  flow diagram. 
B)  activity chart. 
C)  operations chart. 
D)  right-hand / left-hand chart. 
E)  Gantt chart. 
A)  flow diagram. 
B)  activity chart. 
C)  operations chart. 
D)  right-hand / left-hand chart. 
E)  Gantt chart.

Question 5

What are the advantages and the disadvantages of the employment-stability policy "holding employment constant?"

Accepted Answer

Holding employment levels constant maint

Question 6

Management and labour share the labour cost reductions in which of these compensation schemes?

Accepted Answer

A)  bonus system 
B)  quota system 
C)  Scantron plan 
D)  Scanlon plan 
E)  measured day work plan 
A)  bonus system 
B)  quota system 
C)  Scantron plan 
D)  Scanlon plan 
E)  measured day work plan

Question 7

The study of work, often called human factors, is called ________.

Accepted Answer

The answer of The study of work, often called human...

Question 8

________ is a method of giving an employee more responsibility that includes some of the planning and control necessary for job accomplishment.

Accepted Answer

The answer of ________ is a method of giving an...

Question 9

It is said that job expansion has both a vertical component and a horizontal component. Explain, with reference to such terms as job enrichment, job rotation, job enlargement, and employee empowerment.

Accepted Answer

Vertical expansion gives employees more

Question 10

Describe how the "visual workplace" can increase information flow, improve efficiency, and eliminate non-value-adding activities. Support your argument with a few examples.

Accepted Answer

Visuals reduce the time spent sharing in

Question 11

A manufacturing plant allows its engineers to come in at 7 A.M. plus or minus an hour but still requires them to work 8 hour days. Which of the following scheduling techniques is the firm employing?

Accepted Answer

A)  flextime 
B)  constant employment 
C)  part-time status 
D)  flexible workweek 
E)  compressed workweek 
A)  flextime 
B)  constant employment 
C)  part-time status 
D)  flexible workweek 
E)  compressed workweek

Question 12

UPS may run the "tightest ship in the shipping business," but they got that high level of efficiency without time standards, because their contract with the Teamsters Union forbids them.

Accepted Answer

A) True 
 B)False

Question 13

________ are drawings used to analyse movement of people or material.

Accepted Answer

The answer of ________ are drawings used to analyse movement...

Question 14

How might ergonomics be used to help design an employee workstation?

Accepted Answer

Ergonomics deals with the human factors

Question 15

The physical environment in which employees work may affect the quality of work life, but it does not affect their performance and safety.

Accepted Answer

A) True 
 B)False

Question 16

An operation in a television factory has an average observed time of 6 minutes. The performance rating of the worker timed was estimated at 90%. Practice in this department is to allow 8% for the constant allowances. Currently, there is no variable allowance.
a. Find the normal time for the operation.
b. Compute the standard time for the operation.
c. Recompute the standard time if a variable allowance of 8% is factored in.

Accepted Answer

a. Normal time = 6 minutes × .

Question 17

A brake system installer in an auto factory has an actual average time of 17.5 minutes on her task. The performance rating of the worker timed was estimated at 96%. Practice in this department is to allow 11% for the constant allowances. There is currently no variable allowance.
a. Find the normal time for the operation.
b. Compute the standard time for the operation.
c. Recompute the standard time if a variable allowance of 6% is factored in.

Accepted Answer

a. Normal time = 17.5 minutes

Question 18

The classical stopwatch study, or time study, was originally proposed by Western Electric's Hawthorne Commission in the 1920s.

Accepted Answer

A) True 
 B)False

Question 19

Activity charts help analyse

Accepted Answer

A)  movement of people and materials. 
B)  utilization of an operator and machine. 
C)  body movements. 
D)  activities that can cause injuries. 
E)  unnecessary micro-motions. 
A)  movement of people and materials. 
B)  utilization of an operator and machine. 
C)  body movements. 
D)  activities that can cause injuries. 
E)  unnecessary micro-motions.

Question 20

Labour standards are defined as the

Accepted Answer

A)  preset activities required to perform a job. 
B)  amount of space required by a specific crew to perform the job. 
C)  standard set of procedures to perform the job. 
D)  standard labour agreements. 
E)  amount of time required to perform a job or part of a job. 
A)  preset activities required to perform a job. 
B)  amount of space required by a specific crew to perform the job. 
C)  standard set of procedures to perform the job. 
D)  standard labour agreements. 
E)  amount of time required to perform a job or part of a job.

Exam 10: Human Resources, Job Design, and Work Measurement

Methods analysis focuses on

A work sampling study requires an acceptable error level of 3% and 98% confidence. a. What is the adequate sample size if the sample proportion is as large as 67%? b. What is the adequate sample size if the sample proportion is estimated to be about 31%?

A work sampling study requires an acceptable error level of 10% and 95% confidence. a. What is the adequate sample size if the sample proportion is as large as 50%? b. What is the adequate sample size if the sample proportion is estimated to be about 20%?

"Schematic used to investigate movement of people or material" describes a(n)

What are the advantages and the disadvantages of the employment-stability policy "holding employment constant?"

Management and labour share the labour cost reductions in which of these compensation schemes?

The study of work, often called human factors, is called ________.

________ is a method of giving an employee more responsibility that includes some of the planning and control necessary for job accomplishment.

It is said that job expansion has both a vertical component and a horizontal component. Explain, with reference to such terms as job enrichment, job rotation, job enlargement, and employee empowerment.

Describe how the "visual workplace" can increase information flow, improve efficiency, and eliminate non-value-adding activities. Support your argument with a few examples.

A manufacturing plant allows its engineers to come in at 7 A.M. plus or minus an hour but still requires them to work 8 hour days. Which of the following scheduling techniques is the firm employing?

UPS may run the "tightest ship in the shipping business," but they got that high level of efficiency without time standards, because their contract with the Teamsters Union forbids them.

________ are drawings used to analyse movement of people or material.

How might ergonomics be used to help design an employee workstation?

The physical environment in which employees work may affect the quality of work life, but it does not affect their performance and safety.

The classical stopwatch study, or time study, was originally proposed by Western Electric's Hawthorne Commission in the 1920s.

Activity charts help analyse

Labour standards are defined as the

Operations and Productivity

Operations Strategy in a Global Environment

Project Management

Forecasting

Design of Goods and Services

Managing Quality

Process Strategy and Sustainability

Location Strategies

Layout Strategies

Supply-Chain Management

Inventory Management

Aggregate Planning

Material Requirements Planning Mrp and Erp

Short-Term Scheduling

Lean Operations

Maintenance and Reliability

Decision-Making Tools

Linear Programming

Transportation Models

Waiting-Line Models

Learning Curves

Simulation

Supply Chain Management Analytics

Sustainability in the Supply Chain

Statistical Process Control

Capacity and Constraint Management

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