Question 1

Explain how job expansion can lead to higher pay rates.

Accepted Answer

As expansion leads to workers

Question 2

What is a "normal" pace, and what is its connection to normal time and labour standards?

Accepted Answer

A normal pace is the pace or speed at wh

Question 3

A time study of a certain service task found an average time of 15 minutes and a standard deviation of 5, with a standard sample large enough that we are 95% confident that standard time is within 5% of its true value? Was a sample of 125 large enough?

Accepted Answer

n = @#IMG-DLM& ² = @#IMG-DLM& ² = 170.74 o

Question 4

Normal time is always less than the average observed time.

Accepted Answer

A) True 
 B)False

Question 5

Standard time may be less than average observed time.

Accepted Answer

A) True 
 B)False

Question 6

When a worker obtains clear and timely information about his/her performance, his/her job is characterized by

Accepted Answer

A)  feedback. 
B)  skill variety. 
C)  job identity. 
D)  job significance. 
E)  autonomy. 
A)  feedback. 
B)  skill variety. 
C)  job identity. 
D)  job significance. 
E)  autonomy.

Question 7

Most unions do not accept the use of predetermined time standards.

Accepted Answer

A) True 
 B)False

Question 8

A manager who is conducting a time study now needs an accuracy of ±0.1 minutes, rather than ±0.2 minutes as in the past. Because of this change in accuracy, the adequate sample size becomes

Accepted Answer

A)  one-fourth as large. 
B)  one-half as large. 
C)  twice as large. 
D)  four times as large. 
E)  eight times as large. 
A)  one-fourth as large. 
B)  one-half as large. 
C)  twice as large. 
D)  four times as large. 
E)  eight times as large.

Question 9

Labour standards based on historical experience are the preferred method of choice.

Accepted Answer

A) True 
 B)False

Question 10

Work sampling and time studies are similar in that the analyst in both cases records the time taken by the worker to accomplish each step of the task.

Accepted Answer

A) True 
 B)False

Question 11

Labour standards can help a firm determine expected production, which in turn enables

Accepted Answer

A)  crew sizes to be determined. 
B)  managers and workers to know what constitutes a fair day's work. 
C)  labour cost to be calculated. 
D)  work cells and assembly lines to be balanced. 
E)  work sampling to take place. 
A)  crew sizes to be determined. 
B)  managers and workers to know what constitutes a fair day's work. 
C)  labour cost to be calculated. 
D)  work cells and assembly lines to be balanced. 
E)  work sampling to take place.

Question 12

The tally sheet data from a work sampling study provides information regarding

Accepted Answer

A)  the number of wasted motions. 
B)  the level of difficulty in a motion. 
C)  the percent of time spent on various tasks. 
D)  the quality of the work environment. 
E)  the number of micro-motions involved. 
A)  the number of wasted motions. 
B)  the level of difficulty in a motion. 
C)  the percent of time spent on various tasks. 
D)  the quality of the work environment. 
E)  the number of micro-motions involved.

Question 13

Maintaining a stable workforce generally results in the firm paying higher wages than a firm that follows demand.

Accepted Answer

A) True 
 B)False

Question 14

Standard time is always greater than normal time, due to the inclusion of allowances for personal time, delay, and fatigue.

Accepted Answer

A) True 
 B)False

Question 15

Which of the following is not a use of labour standards?

Accepted Answer

A)  labour content of items produced 
B)  cost and time estimates prior to production 
C)  crew size and work balance 
D)  basis of wage-incentive plans 
E)  production history 
A)  labour content of items produced 
B)  cost and time estimates prior to production 
C)  crew size and work balance 
D)  basis of wage-incentive plans 
E)  production history

Question 16

Self-directed teams may mean having no supervision on the factory floor.

Accepted Answer

A) True 
 B)False

Question 17

A manufacturing plant assembly line job has a standard time of 3.8 minutes. A worker with a performance rating of 89% is assigned the task and given an allowance factor of 12%. What is the worker's average observed time?

Accepted Answer

Normal time = Standard time (1

Question 18

Which of the following statements regarding incentive systems is false?

Accepted Answer

A)  Bonuses are often used at the executive levels. 
B)  About half of all American manufacturing firms use productivity incentives. 
C)  Profit-sharing systems provide some part of the profit for distribution to employees. 
D)  The Scanlon plan is based on team productivity. 
E)  Increasing use of cross-training has led to increasing use of knowledge-based pay systems. 
A)  Bonuses are often used at the executive levels. 
B)  About half of all American manufacturing firms use productivity incentives. 
C)  Profit-sharing systems provide some part of the profit for distribution to employees. 
D)  The Scanlon plan is based on team productivity. 
E)  Increasing use of cross-training has led to increasing use of knowledge-based pay systems.

Question 19

The data below represent time study observations for an assembly operation. Assume a 7% allowance factor. What is the normal time for element 3? $$\begin{array} { | c | c | c | c | r | r | r | } 
\hline & &  { \text { Observations (times in minutes) } } \
\hline \text { Element } & \text { PerformanceRating } & 1 & 2 & 3 & 4 & 5 \
\hline 1 & 100 \% & 1.5 & 1.6 & 1.4 & 1.5 & 1.5 \
\hline 2 & 90 \% & 2.3 & 2.2 & 2.1 & 2.2 & 2.4 \
\hline 3 & 115 \% & 1.7 & 1.9 & 1.9 & 1.4 & 1.6 \
\hline 4 & 100 \% & 3.5 & 3.6 & 3.6 & 3.6 & 3.2 \
\hline
\end{array}$$

Accepted Answer

A)  1.7 min. 
B)  1.96 min. 
C)  2.11 min. 
D)  10.1 min. 
E)  11.2 min. 
A)  1.7 min. 
B)  1.96 min. 
C)  2.11 min. 
D)  10.1 min. 
E)  11.2 min.

Question 20

What is quality of work life? What is its relation to a firm's human resource strategy?

Accepted Answer

Quality of work life means a reasonably

Exam 10: Human Resources, Job Design, and Work Measurement

Explain how job expansion can lead to higher pay rates.

What is a "normal" pace, and what is its connection to normal time and labour standards?

A time study of a certain service task found an average time of 15 minutes and a standard deviation of 5, with a standard sample large enough that we are 95% confident that standard time is within 5% of its true value? Was a sample of 125 large enough?

Normal time is always less than the average observed time.

Standard time may be less than average observed time.

When a worker obtains clear and timely information about his/her performance, his/her job is characterized by

Most unions do not accept the use of predetermined time standards.

A manager who is conducting a time study now needs an accuracy of ±0.1 minutes, rather than ±0.2 minutes as in the past. Because of this change in accuracy, the adequate sample size becomes

Labour standards based on historical experience are the preferred method of choice.

Work sampling and time studies are similar in that the analyst in both cases records the time taken by the worker to accomplish each step of the task.

Labour standards can help a firm determine expected production, which in turn enables

The tally sheet data from a work sampling study provides information regarding

Maintaining a stable workforce generally results in the firm paying higher wages than a firm that follows demand.

Standard time is always greater than normal time, due to the inclusion of allowances for personal time, delay, and fatigue.

Which of the following is not a use of labour standards?

Self-directed teams may mean having no supervision on the factory floor.

A manufacturing plant assembly line job has a standard time of 3.8 minutes. A worker with a performance rating of 89% is assigned the task and given an allowance factor of 12%. What is the worker's average observed time?

Which of the following statements regarding incentive systems is false?

What is quality of work life? What is its relation to a firm's human resource strategy?

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