Question 1

The difference between job enrichment and job enlargement is that

Accepted Answer

A)  enlarged jobs involve vertical expansion, while enriched jobs involve horizontal expansion. 
B)  enriched jobs enable an employee to do a number of boring jobs instead of just one. 
C)  job enlargement is more psychologically satisfying than job enrichment. 
D)  job enrichment is suitable for all employees, whereas job enlargement is not. 
E)  enriched jobs involve vertical expansion, while enlarged jobs involve horizontal expansion. 
A)  enlarged jobs involve vertical expansion, while enriched jobs involve horizontal expansion. 
B)  enriched jobs enable an employee to do a number of boring jobs instead of just one. 
C)  job enlargement is more psychologically satisfying than job enrichment. 
D)  job enrichment is suitable for all employees, whereas job enlargement is not. 
E)  enriched jobs involve vertical expansion, while enlarged jobs involve horizontal expansion.

Question 2

Which of the following techniques may not provide reliable and accurate time standards?

Accepted Answer

A)  historical experience 
B)  method time measurement (MTM) 
C)  time studies 
D)  work sampling 
E)  predetermined time standards 
A)  historical experience 
B)  method time measurement (MTM) 
C)  time studies 
D)  work sampling 
E)  predetermined time standards

Question 3

________ involves timing a sample of a worker's performance and using it as a basis for setting a standard time.

Accepted Answer

The answer of ________ involves timing a sample of a...

Question 4

What are predetermined time standards?

Accepted Answer

Predetermined time standards d

Question 5

Properly set labour standards represent the amount of time that it should take an average employee to perform specific job activities under ________.

Accepted Answer

normal wor

Question 6

In time studies, average observed time for an element is

Accepted Answer

A)  the ratio of normal time to standard time. 
B)  the difference between normal time and the allowance factors. 
C)  for all observations, the sum of all times recorded divided by the number of observations. 
D)  the percent of a worker's time spent performing that element. 
E)  how many observations must be taken in order to achieve a specified level of accuracy. 
A)  the ratio of normal time to standard time. 
B)  the difference between normal time and the allowance factors. 
C)  for all observations, the sum of all times recorded divided by the number of observations. 
D)  the percent of a worker's time spent performing that element. 
E)  how many observations must be taken in order to achieve a specified level of accuracy.

Question 7

Describe how supervisors might need to change their roles after organizing self-directed teams.

Accepted Answer

Supervisors must release some

Question 8

How many observations would be necessary for a time studies analyst to be 99% confident that the average time is within .1 minutes of the true value if the average time is 10.5 minutes and the standard deviation is 3 minutes?

Accepted Answer

n = @#IMG-DLM& ² = @#IMG-DLM& ²

Question 9

Identify three forms of monetary rewards.

Accepted Answer

Pick three of the following: b

Question 10

Predetermined time standards are an outgrowth of basic motions called

Accepted Answer

A)  flow diagrams. 
B)  activity charts. 
C)  SAE standards. 
D)  man-machine charts. 
E)  therbligs. 
A)  flow diagrams. 
B)  activity charts. 
C)  SAE standards. 
D)  man-machine charts. 
E)  therbligs.

Question 11

Labour standards based on historical experience are relatively inexpensive to obtain.

Accepted Answer

A) True 
 B)False

Question 12

Methods analysis employs which of the following charts in its analysis of the movement of workers and materials?

Accepted Answer

A)  micro-motion chart 
B)  flow diagram 
C)  activity chart 
D)  man-machine chart 
E)  movement chart 
A)  micro-motion chart 
B)  flow diagram 
C)  activity chart 
D)  man-machine chart 
E)  movement chart

Question 13

Which of the following is used by methods analysis in analyzing body movement at the workstation level?

Accepted Answer

A)  MTM chart 
B)  flow diagram 
C)  operations chart 
D)  process chart 
E)  improvement chart 
A)  MTM chart 
B)  flow diagram 
C)  operations chart 
D)  process chart 
E)  improvement chart

Question 14

For a time study, the three factors that determine how large a sample size to take are

Accepted Answer

A)  the level of confidence, the z-value, and normal time. 
B)  needed accuracy, desired confidence, and standard deviation of the initial sample. 
C)  the level of confidence, the z-value, and the work sampling idle percent. 
D)  actual time, normal time, and standard time. 
E)  actual time, standard time, and mean time. 
A)  the level of confidence, the z-value, and normal time. 
B)  needed accuracy, desired confidence, and standard deviation of the initial sample. 
C)  the level of confidence, the z-value, and the work sampling idle percent. 
D)  actual time, normal time, and standard time. 
E)  actual time, standard time, and mean time.

Question 15

Identify the limitations to job expansion.

Accepted Answer

Limitations of job expansion i

Question 16

In a preliminary work sample of an operation, out of 50 observations the operator was observed idle in 5 observations. What sample size is required for a work sampling study if the desired confidence level is 98% and the desired accuracy level is 5%?

Accepted Answer

n = @#IMG-DLM& = @#IMG-DLM& =

Question 17

The two extremes of employment stability policy are "follow demand exactly" and "keep demand constant."

Accepted Answer

A) True 
 B)False

Question 18

Therbligs are

Accepted Answer

A)  the smallest unit of time used in methods time measurement exercises. 
B)  the largest unit of time used in methods time measurement exercises. 
C)  the smallest unit of basic motion used in methods time measurement exercises. 
D)  the largest unit of basic motion used in methods time measurement exercises. 
E)  the smallest amount of time required to complete a job. 
A)  the smallest unit of time used in methods time measurement exercises. 
B)  the largest unit of time used in methods time measurement exercises. 
C)  the smallest unit of basic motion used in methods time measurement exercises. 
D)  the largest unit of basic motion used in methods time measurement exercises. 
E)  the smallest amount of time required to complete a job.

Question 19

Flextime is a system that allows employees, within limits, to determine their own work schedules.

Accepted Answer

A) True 
 B)False

Question 20

An advantage of predetermined time standards is that the standard can be set before a task is actually performed.

Accepted Answer

A) True 
 B)False

Exam 10: Human Resources, Job Design, and Work Measurement

The difference between job enrichment and job enlargement is that

Which of the following techniques may not provide reliable and accurate time standards?

________ involves timing a sample of a worker's performance and using it as a basis for setting a standard time.

What are predetermined time standards?

Properly set labour standards represent the amount of time that it should take an average employee to perform specific job activities under ________.

In time studies, average observed time for an element is

Describe how supervisors might need to change their roles after organizing self-directed teams.

How many observations would be necessary for a time studies analyst to be 99% confident that the average time is within .1 minutes of the true value if the average time is 10.5 minutes and the standard deviation is 3 minutes?

Identify three forms of monetary rewards.

Predetermined time standards are an outgrowth of basic motions called

Labour standards based on historical experience are relatively inexpensive to obtain.

Methods analysis employs which of the following charts in its analysis of the movement of workers and materials?

Which of the following is used by methods analysis in analyzing body movement at the workstation level?

For a time study, the three factors that determine how large a sample size to take are

Identify the limitations to job expansion.

In a preliminary work sample of an operation, out of 50 observations the operator was observed idle in 5 observations. What sample size is required for a work sampling study if the desired confidence level is 98% and the desired accuracy level is 5%?

The two extremes of employment stability policy are "follow demand exactly" and "keep demand constant."

Therbligs are

Flextime is a system that allows employees, within limits, to determine their own work schedules.

An advantage of predetermined time standards is that the standard can be set before a task is actually performed.

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