Question 1

In time studies, normal time is

Accepted Answer

A)  average observed time multiplied by a performance rating factor. 
B)  larger than standard time. 
C)  determined by historical experience. 
D)  converted to standard time by the performance rating factor. 
E)  one hour later during the summer months. 
A)  average observed time multiplied by a performance rating factor. 
B)  larger than standard time. 
C)  determined by historical experience. 
D)  converted to standard time by the performance rating factor. 
E)  one hour later during the summer months.

Question 2

Hackman and Oldham's five desirable characteristics of job design include job significance and autonomy.

Accepted Answer

A) True 
 B)False

Question 3

If a manager conducting a time study needed an accuracy of ± 0.1 minutes, rather than ± 0.2 minutes, the adequate sample size would have to be twice as large.

Accepted Answer

A) True 
 B)False

Question 4

A technique for estimating the proportion of time a worker spends on various activities is

Accepted Answer

A)  stopwatch time study. 
B)  simultaneous motion study. 
C)  work sampling. 
D)  standard elemental (historical) times. 
E)  predetermined (published) time standards. 
A)  stopwatch time study. 
B)  simultaneous motion study. 
C)  work sampling. 
D)  standard elemental (historical) times. 
E)  predetermined (published) time standards.

Question 5

When developing the standard time for a task, the elements that make up the task must use the same performance rating factor.

Accepted Answer

A) True 
 B)False

Question 6

"Designed to show economy of motion by pointing out waste motion and idle time" describes

Accepted Answer

A)  a flow diagram. 
B)  an activity chart. 
C)  an operations chart. 
D)  a pareto chart. 
E)  fishbone diagram. 
A)  a flow diagram. 
B)  an activity chart. 
C)  an operations chart. 
D)  a pareto chart. 
E)  fishbone diagram.

Question 7

All of the following are advantages of predetermined time standards except

Accepted Answer

A)  they are customized to your company. 
B)  they are well accepted. 
C)  no performance ratings are necessary. 
D)  the standard can be set before the task is done and then can be used for planning. 
E)  they are based on a large number of workers. 
A)  they are customized to your company. 
B)  they are well accepted. 
C)  no performance ratings are necessary. 
D)  the standard can be set before the task is done and then can be used for planning. 
E)  they are based on a large number of workers.

Question 8

Which of the following are true regarding allowances in time studies?

Accepted Answer

A)  They have a "constant" and a "variable" component. 
B)  They are adjusted for work conditions such as heating, lighting, and noise. 
C)  They include allowances for personal time, delay, and fatigue. 
D)  They represent the adjustment between normal time and standard time. 
E)  All of the above are true. 
A)  They have a "constant" and a "variable" component. 
B)  They are adjusted for work conditions such as heating, lighting, and noise. 
C)  They include allowances for personal time, delay, and fatigue. 
D)  They represent the adjustment between normal time and standard time. 
E)  All of the above are true.

Question 9

Which of the following is not a method used to set labour standards?

Accepted Answer

A)  historical experience 
B)  time study 
C)  predetermined time standards 
D)  work sampling 
E)  government laws and regulations 
A)  historical experience 
B)  time study 
C)  predetermined time standards 
D)  work sampling 
E)  government laws and regulations

Question 10

A brake system installer in an auto factory has an actual average time of 16.7 minutes on her task. The performance rating of the worker timed was estimated at 90%. Practice in this department is to allow 16% for the constant allowances. There is currently no variable allowance.
a. Find the normal time for the operation.
b. Compute the standard time for the operation.
c. Recompute the standard time if a variable allowance of 13% is factored in.

Accepted Answer

a. Normal time = 16.7 minutes

Question 11

The allowance factor that increases normal time to standard time compensates for inadequate worker training and lack of worker dexterity.

Accepted Answer

A) True 
 B)False

Question 12

"Visual workplace" is a term coined by Hawthorne, and refers to the need for proper lighting at employee workstations.

Accepted Answer

A) True 
 B)False

Question 13

Labour specialization includes the development of specialized tools to reduce labour costs.

Accepted Answer

A) True 
 B)False

Question 14

Suppose that the allowance factor for a job is .5 and the normal time is 5 hours. What is the standard time?

Accepted Answer

A)  5 hours 
B)  2.5 hours 
C)  10 hours 
D)  7.5 hours 
E)  cannot determine with the given information 
A)  5 hours 
B)  2.5 hours 
C)  10 hours 
D)  7.5 hours 
E)  cannot determine with the given information

Question 15

Provide examples of non-monetary incentives.

Accepted Answer

Awards, recognitions, certain

Question 16

Labour standards were pioneered by Frank and Lillian Gilbreth and

Accepted Answer

A)  Frederick Taylor. 
B)  Eli Whitney. 
C)  Henry Ford. 
D)  Alan Smith. 
E)  GE. 
A)  Frederick Taylor. 
B)  Eli Whitney. 
C)  Henry Ford. 
D)  Alan Smith. 
E)  GE.

Question 17

A grocery store is trying to determine how many checkouts per hour its cashiers should perform. The checkout consists of three components; checking, bagging, and payment. A cashier was rated as 80%, 120%, and 95% on the three different components respectively. If a stopwatch timed her as averaging 20 seconds for each component and the store wants a 10% allowance calculate the total standard time.

Accepted Answer

First the normal and standard times for

Question 18

Which of these is the most common predetermined time standard?

Accepted Answer

A)  CSD 
B)  TMU 
C)  RCH 
D)  SAE 
E)  MTM 
A)  CSD 
B)  TMU 
C)  RCH 
D)  SAE 
E)  MTM

Question 19

A(n) ________ is a group of empowered individuals working together to reach a common goal.

Accepted Answer

The answer of A(n) ________ is a group of empowered...

Question 20

Job rotation is an example of job enlargement.

Accepted Answer

A) True 
 B)False

Exam 10: Human Resources, Job Design, and Work Measurement

In time studies, normal time is

Hackman and Oldham's five desirable characteristics of job design include job significance and autonomy.

If a manager conducting a time study needed an accuracy of ± 0.1 minutes, rather than ± 0.2 minutes, the adequate sample size would have to be twice as large.

A technique for estimating the proportion of time a worker spends on various activities is

When developing the standard time for a task, the elements that make up the task must use the same performance rating factor.

"Designed to show economy of motion by pointing out waste motion and idle time" describes

All of the following are advantages of predetermined time standards except

Which of the following are true regarding allowances in time studies?

Which of the following is not a method used to set labour standards?

The allowance factor that increases normal time to standard time compensates for inadequate worker training and lack of worker dexterity.

"Visual workplace" is a term coined by Hawthorne, and refers to the need for proper lighting at employee workstations.

Labour specialization includes the development of specialized tools to reduce labour costs.

Suppose that the allowance factor for a job is .5 and the normal time is 5 hours. What is the standard time?

Provide examples of non-monetary incentives.

Labour standards were pioneered by Frank and Lillian Gilbreth and

Which of these is the most common predetermined time standard?

A(n) ________ is a group of empowered individuals working together to reach a common goal.

Job rotation is an example of job enlargement.

Operations and Productivity

Operations Strategy in a Global Environment

Project Management

Forecasting

Design of Goods and Services

Managing Quality

Process Strategy and Sustainability

Location Strategies

Layout Strategies

Supply-Chain Management

Inventory Management

Aggregate Planning

Material Requirements Planning Mrp and Erp

Short-Term Scheduling

Lean Operations

Maintenance and Reliability

Decision-Making Tools

Linear Programming

Transportation Models

Waiting-Line Models

Learning Curves

Simulation

Supply Chain Management Analytics

Sustainability in the Supply Chain

Statistical Process Control

Capacity and Constraint Management

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