Question 1

Which of the following best describes mutual commitment in an organization?

Accepted Answer

A)  an instance in which management is committed to the employees and the employees are committed to management 
B)  both management and the employees are committed to the same objective 
C)  both management and the employees are committed, but to different objectives 
D)  management obtains the commitment of the employees to a stated objective 
E)  both management and the employees can rely on each other 
A)  an instance in which management is committed to the employees and the employees are committed to management 
B)  both management and the employees are committed to the same objective 
C)  both management and the employees are committed, but to different objectives 
D)  management obtains the commitment of the employees to a stated objective 
E)  both management and the employees can rely on each other

Question 2

Which of the following terms implies an increase in responsibility and control in the vertical direction?

Accepted Answer

A)  job rotation 
B)  job enrichment 
C)  job re-design 
D)  job enlargement 
E)  job satisfaction 
A)  job rotation 
B)  job enrichment 
C)  job re-design 
D)  job enlargement 
E)  job satisfaction

Question 3

Work sampling estimates the percent of time that a worker spends on various tasks.

Accepted Answer

A) True 
 B)False

Question 4

How is the statistical tool of adequate sample sizing used in work measurement?

Accepted Answer

The two applications are in time studies

Question 5

The actual average observed time for a given job is 10 minutes. The performance rating is 80%, and allowances are set by contract at 10%. What is the time standard?

Accepted Answer

A)  8.80 minutes 
B)  8.88 minutes 
C)  10 minutes 
D)  19.0 minutes 
E)  19.8 minutes 
A)  8.80 minutes 
B)  8.88 minutes 
C)  10 minutes 
D)  19.0 minutes 
E)  19.8 minutes

Question 6

Define the average observed time.

Accepted Answer

The actual average task time i

Question 7

________ is a means of determining staffing policies dealing with employment stability and work schedules.

Accepted Answer

The answer of ________ is a means of determining staffing...

Question 8

What is mutual trust? What is its link to a firm's human resource strategy?

Accepted Answer

Mutual trust is intended to mean reasona

Question 9

A brake system installer in an auto factory has an actual average time of 12.5 minutes on her task. The performance rating of the worker timed was estimated at 108%. Practice in this department is to allow 17% for the constant allowances. There is currently no variable allowance.
a. Find the normal time for the operation.
b. Compute the standard time for the operation.
c. Recompute the standard time if a variable allowance of 21% is factored in.

Accepted Answer

a. Normal time = 12.5 minutes

Question 10

A work sampling study requires an acceptable error level of 10% and z = 2 for 95.45% confidence. The adequate sample size is ________ if the sample proportion is thought to be as large as 50%, but ________ if the sample proportion is thought to be about 20%.

Accepted Answer

A)  50;20 
B)  100; 64 
C)  100; 16 
D)  20; 50 
E)  cannot be determined from the information given 
A)  50;20 
B)  100; 64 
C)  100; 16 
D)  20; 50 
E)  cannot be determined from the information given

Question 11

Which of the following is true regarding work sampling?

Accepted Answer

A)  The technique was developed in the 1890s. 
B)  It can be used to estimate the percentage of time workers spend in unavoidable delays. 
C)  The method was developed by Frank Gilbreth. 
D)  The method makes extensive use of rest allowances. 
E)  The technique was introduced by Henry Ford. 
A)  The technique was developed in the 1890s. 
B)  It can be used to estimate the percentage of time workers spend in unavoidable delays. 
C)  The method was developed by Frank Gilbreth. 
D)  The method makes extensive use of rest allowances. 
E)  The technique was introduced by Henry Ford.

Question 12

Psychological factors have little relevance in the design of assembly line jobs since they involve physical products and production technology.

Accepted Answer

A) True 
 B)False

Question 13

What are operations charts used for?

Accepted Answer

Operations charts are used to

Question 14

In work measurement, personal time allowances are often established in the range of

Accepted Answer

A)  0 - 2%. 
B)  3 - 5%. 
C)  4 - 7%. 
D)  6 - 10%. 
E)  10 - 15%. 
A)  0 - 2%. 
B)  3 - 5%. 
C)  4 - 7%. 
D)  6 - 10%. 
E)  10 - 15%.

Question 15

List Hackman and Oldham's five desirable characteristics of job design.

Accepted Answer

According to Hackman and Oldha

Question 16

Explain in broad terms, not fine detail, using a sentence or two, what is meant by a "classical stopwatch study."

Accepted Answer

A classical stopwatch study, o

Question 17

Suppose that an analyst takes 50 samples of size 100. The process mean is 100 is standard deviation 3. If the max error can be no more than 1 minute how confident can the analyst be in the results?

Accepted Answer

Apply equation n = (zs/e)² to find z = 2.

Question 18

The two most complex motions in the methods time measurement (MTM) system are ________ and ________.

Accepted Answer

The answer of The two most complex motions in the...

Question 19

Flow diagrams are used to analyse

Accepted Answer

A)  movement of people and materials. 
B)  utilization of an operator and machine. 
C)  body movements. 
D)  time taken by various activities. 
E)  unnecessary micro-motions. 
A)  movement of people and materials. 
B)  utilization of an operator and machine. 
C)  body movements. 
D)  time taken by various activities. 
E)  unnecessary micro-motions.

Question 20

The Hawthorne studies, which showed that there is a dynamic social system in the workplace, took place in the 1960s.

Accepted Answer

A) True 
 B)False

Exam 10: Human Resources, Job Design, and Work Measurement

Which of the following best describes mutual commitment in an organization?

Which of the following terms implies an increase in responsibility and control in the vertical direction?

Work sampling estimates the percent of time that a worker spends on various tasks.

How is the statistical tool of adequate sample sizing used in work measurement?

The actual average observed time for a given job is 10 minutes. The performance rating is 80%, and allowances are set by contract at 10%. What is the time standard?

Define the average observed time.

________ is a means of determining staffing policies dealing with employment stability and work schedules.

What is mutual trust? What is its link to a firm's human resource strategy?

A work sampling study requires an acceptable error level of 10% and z = 2 for 95.45% confidence. The adequate sample size is ________ if the sample proportion is thought to be as large as 50%, but ________ if the sample proportion is thought to be about 20%.

Which of the following is true regarding work sampling?

Psychological factors have little relevance in the design of assembly line jobs since they involve physical products and production technology.

What are operations charts used for?

In work measurement, personal time allowances are often established in the range of

List Hackman and Oldham's five desirable characteristics of job design.

Explain in broad terms, not fine detail, using a sentence or two, what is meant by a "classical stopwatch study."

Suppose that an analyst takes 50 samples of size 100. The process mean is 100 is standard deviation 3. If the max error can be no more than 1 minute how confident can the analyst be in the results?

The two most complex motions in the methods time measurement (MTM) system are ________ and ________.

Flow diagrams are used to analyse

The Hawthorne studies, which showed that there is a dynamic social system in the workplace, took place in the 1960s.

Operations and Productivity

Operations Strategy in a Global Environment

Project Management

Forecasting

Design of Goods and Services

Managing Quality

Process Strategy and Sustainability

Location Strategies

Layout Strategies

Supply-Chain Management

Inventory Management

Aggregate Planning

Material Requirements Planning Mrp and Erp

Short-Term Scheduling

Lean Operations

Maintenance and Reliability

Decision-Making Tools

Linear Programming

Transportation Models

Waiting-Line Models

Learning Curves

Simulation

Supply Chain Management Analytics

Sustainability in the Supply Chain

Statistical Process Control

Capacity and Constraint Management

Filters

A work sampling study requires an acceptable error level of 10% and z = 2 for 95.45% confidence. The adequate sample size is if the sample proportion is thought to be as large as 50%, but if the sample proportion is thought to be about 20%.

The two most complex motions in the methods time measurement (MTM) system are and .