Exam 3: Effective Supervision Path to Success for New Managers

Which of these is not related to the trend toward globalization of business?

Match the supervisory role with its description. -Sets the tone for the organization,creates vision,and inspires others to achieve

What are the terms given to the three generations now working side-by-side in the workforce?

In which role do supervisors measure quality and performance?

Supervisors need others to get things done,which requires ________,the process of sharing authority and responsibility with others.

As a planner,a supervisor prepares the schedule to ensure proper staffing and resources are available to meet production or customer needs.

According to a U.S.Bureau of Labor Statistics report,"Compared with the labor force of the past decades,today's labor force is older,more racially and ethnically diverse,and composed of more ________."

The supervisor who never loses his or her cool and is known for the ability to calm a heated exchange or achieve a consensus among sharply divided parties is using this skill.

According to Kurt Lewin,________ is the change process in which employees learn new,desirable behaviors,values,and attitudes.

Match the supervisory role with its description. -Guides employees with instruction,feedback,and encouragement.