Question 1

________ are actions that can be taken to adjust production and supply in order to accommodate demand requirements.

Accepted Answer

Capacity a

Question 2

Which one of the following statements about aggregate planning is best?

Accepted Answer

A)  When a firm wants to minimize its inventory investment, it should use a level production planning strategy. 
B)  When a firm wants to emphasize stability in its workforce, it should adopt a level production planning strategy. 
C)  A make-to-stock production plan that wants to emphasize plant utilization should adopt a chase production strategy. 
D)  A make-to-stock production plan that wants to minimize changes in production rates should adopt a chase production planning strategy. 
A)  When a firm wants to minimize its inventory investment, it should use a level production planning strategy. 
B)  When a firm wants to emphasize stability in its workforce, it should adopt a level production planning strategy. 
C)  A make-to-stock production plan that wants to emphasize plant utilization should adopt a chase production strategy. 
D)  A make-to-stock production plan that wants to minimize changes in production rates should adopt a chase production planning strategy.

Question 3

Which one of the following statements about managerial inputs to production and staffing plans is best?

Accepted Answer

A)  Distribution and marketing provides labor-market conditions. 
B)  Engineering provides product designs. 
C)  Operations provide storage capacity. 
D)  Human resources provide labor standards. 
A)  Distribution and marketing provides labor-market conditions. 
B)  Engineering provides product designs. 
C)  Operations provide storage capacity. 
D)  Human resources provide labor standards.

Question 4

Aggregate planning occurs over the medium or intermediate future of three to 18 months.

Accepted Answer

A) True 
 B)False

Question 5

The purpose of a rotating schedule is to

Accepted Answer

A)  assign each employee to work the same days and hours each week. 
B)  assign senior employees more opportunity to have weekends off. 
C)  deal with certain undesirable aspects of several individual workforce schedules. 
D)  make sure the legal constraints imposed on workforce schedules are satisfied. 
A)  assign each employee to work the same days and hours each week. 
B)  assign senior employees more opportunity to have weekends off. 
C)  deal with certain undesirable aspects of several individual workforce schedules. 
D)  make sure the legal constraints imposed on workforce schedules are satisfied.

Question 6

Which one of the following statements about managerial inputs to production and staffing plans is best?

Accepted Answer

A)  Accounting and finance provide forecasts of demand and competition behaviour. 
B)  Operations provide training capacity. 
C)  Materials provide supplier capabilities. 
D)  Human resources provide plans for future equipment capacities. 
A)  Accounting and finance provide forecasts of demand and competition behaviour. 
B)  Operations provide training capacity. 
C)  Materials provide supplier capabilities. 
D)  Human resources provide plans for future equipment capacities.

Question 7

Which one of the following statements concerning aggregate planning alternatives is best?

Accepted Answer

A)  Building anticipation inventory during the slack season is a demand alternative a firm can follow to satisfy seasonal demand patterns. 
B)  Adjusting workforce levels is an attractive capacity alternative when the cost of training and unemployment compensation is high. 
C)  Creating anticipation inventory has the advantage of increasing customization. 
D)  Using overtime is an undesirable option when the overtime wage premium is high and sustained levels of top worker productivity are important. 
A)  Building anticipation inventory during the slack season is a demand alternative a firm can follow to satisfy seasonal demand patterns. 
B)  Adjusting workforce levels is an attractive capacity alternative when the cost of training and unemployment compensation is high. 
C)  Creating anticipation inventory has the advantage of increasing customization. 
D)  Using overtime is an undesirable option when the overtime wage premium is high and sustained levels of top worker productivity are important.

Question 8

Table 11.3
Bluebird University provides tutoring services for undergraduate students seven days a week. The daily requirements for tutors are:
 $$\begin{array} { | r | c | c | c | c | c | c | c | } 
\hline \text { Day } & \mathrm { M } & \mathrm { T } & \mathrm { W } & \mathrm { TH } & \mathrm { F } & \mathrm { S } & \mathrm { SU } \
\hline \text { Requirement } & 5 & 4 & 7 & 3 & 6 & 3 & 3 \
\hline
\end{array}$$ 
Each tutor works five days a week and must have two consecutive days off, according to the contract.
-Use the information in Table 11.3.How many days will have slack capacity?

Accepted Answer

A)  less than 3 
B)  3 
C)  4 
D)  greater than 4 
A)  less than 3 
B)  3 
C)  4 
D)  greater than 4

Question 9

Constraints represent physical limitations or managerial policies associated with the aggregate plan.

Accepted Answer

A) True 
 B)False

Question 10

Backorders and stock up costs are never considered in aggregate planning.

Accepted Answer

A) True 
 B)False

Question 11

A(n)________ is a lost order that causes the customer to go elsewhere.

Accepted Answer

The answer of A(n)________ is a lost order that causes...

Question 12

Scheduling is the allocation of resources over time to accomplish specific tasks.

Accepted Answer

A) True 
 B)False

Question 13

The meaning of undertime is

Accepted Answer

A)  employees work as usual, but they are paid at a lower rate. 
B)  employees don't work productively for the number of hours that they normally do. 
C)  employees work more than normal hours, but they are not compensated. 
D)  the workweek of some employees is permanently reduced. 
A)  employees work as usual, but they are paid at a lower rate. 
B)  employees don't work productively for the number of hours that they normally do. 
C)  employees work more than normal hours, but they are not compensated. 
D)  the workweek of some employees is permanently reduced.

Question 14

A(n)________ specializes in medium- to high-volume production and utilizes line or continuous processes.

Accepted Answer

The answer of A(n)________ specializes in medium- to high-volume production...

Question 15

Which one of the following statements is best?

Accepted Answer

A)  Demand alternatives adjust demand patterns, whereas capacity alternatives change in response to changes in demand. 
B)  Overtime and undertime are two ways to change the workforce level (rather than its utilization). 
C)  Subcontracting during the peak season is called a demand strategy since it requires a competitive orientation toward suppliers. 
D)  Due to the almost limitless number of possible aggregate plans, it is virtually impossible to select a desirable plan without using an optimization procedure such as linear programming. 
A)  Demand alternatives adjust demand patterns, whereas capacity alternatives change in response to changes in demand. 
B)  Overtime and undertime are two ways to change the workforce level (rather than its utilization). 
C)  Subcontracting during the peak season is called a demand strategy since it requires a competitive orientation toward suppliers. 
D)  Due to the almost limitless number of possible aggregate plans, it is virtually impossible to select a desirable plan without using an optimization procedure such as linear programming.

Question 16

A service firm's aggregate plan,called a(n)________,centers on staffing and other labor-related factors.

Accepted Answer

The answer of A service firm's aggregate plan,called a(n)________,centers on...

Question 17

________ scheduling assigns jobs to machines or workers to jobs.

Accepted Answer

The answer of ________ scheduling assigns jobs to machines or...

Question 18

Which one of the following statements about aggregate planning is best?

Accepted Answer

A)  A production plan generally focuses on production rates and inventory holdings, whereas a staffing plan focuses on staffing and other labor-related factors. 
B)  Capacity alternatives are actions that adjust demand patterns. 
C)  Operations and marketing are the only two functional areas that supply inputs for developing production and staffing plans. 
D)  A level strategy stabilizes inventory levels by adjusting production rates or staff levels to match demand levels over the planning horizon. 
A)  A production plan generally focuses on production rates and inventory holdings, whereas a staffing plan focuses on staffing and other labor-related factors. 
B)  Capacity alternatives are actions that adjust demand patterns. 
C)  Operations and marketing are the only two functional areas that supply inputs for developing production and staffing plans. 
D)  A level strategy stabilizes inventory levels by adjusting production rates or staff levels to match demand levels over the planning horizon.

Question 19

Which one of the following is a demand alternative for aggregate planning?

Accepted Answer

A)  Use seasonal inventories to buffer the manufacturing process from variations in customer demand. 
B)  Offer complementary products or services with contra-cyclical demand requirements. 
C)  Use overtime and undertime to change workforce levels. 
D)  Use subcontracting to overcome short-term capacity shortages. 
A)  Use seasonal inventories to buffer the manufacturing process from variations in customer demand. 
B)  Offer complementary products or services with contra-cyclical demand requirements. 
C)  Use overtime and undertime to change workforce levels. 
D)  Use subcontracting to overcome short-term capacity shortages.

Question 20

Undertime is the situation that occurs when employees do not work productively for the regular-time workday or workweek.

Accepted Answer

A) True 
 B)False

Exam 11: Operations Planning and Scheduling

________ are actions that can be taken to adjust production and supply in order to accommodate demand requirements.

Which one of the following statements about aggregate planning is best?

Which one of the following statements about managerial inputs to production and staffing plans is best?

Aggregate planning occurs over the medium or intermediate future of three to 18 months.

The purpose of a rotating schedule is to

Which one of the following statements about managerial inputs to production and staffing plans is best?

Which one of the following statements concerning aggregate planning alternatives is best?

Constraints represent physical limitations or managerial policies associated with the aggregate plan.

Backorders and stock up costs are never considered in aggregate planning.

A(n)________ is a lost order that causes the customer to go elsewhere.

Scheduling is the allocation of resources over time to accomplish specific tasks.

The meaning of undertime is

A(n)________ specializes in medium- to high-volume production and utilizes line or continuous processes.

Which one of the following statements is best?

A service firm's aggregate plan,called a(n)________,centers on staffing and other labor-related factors.

________ scheduling assigns jobs to machines or workers to jobs.

Which one of the following statements about aggregate planning is best?

Which one of the following is a demand alternative for aggregate planning?

Undertime is the situation that occurs when employees do not work productively for the regular-time workday or workweek.

Creating Customer Value through Operations

Supply Chain Management

Process Configuration

Capacity

Inventory Management

Quality and Process Improvement

Lean Systems

Managing Projects

Location and Layout

Managing Demand and Forecasting

Resource Planning

Decision Making

Financial Analysis

Work Measurement

Learning Curve Analysis

Computer-Integrated Manufacturing

Acceptance Sampling Plans

Simulation

Special Inventory Models

Linear Programming

Waiting Lines

Filters