Question 1

The process of breaking an aggregate plan into greater detail is referred to as disaggregation.

Accepted Answer

A) True 
 B)False

Question 2

Which one of the following statements concerning production and staffing plans is best?

Accepted Answer

A)  Production and staffing plans specify production rates, workforce levels, and inventory holdings, but do not account for capacity limitations because they are aggregated. 
B)  Production and staffing plans attempt to achieve several objectives, all of which must be consistent with one another. 
C)  When production and staffing plans are made, aggregation can be performed only along two dimensions: products and time. 
D)  The impact of production and staffing plans cuts across several functional areas of the firm. 
A)  Production and staffing plans specify production rates, workforce levels, and inventory holdings, but do not account for capacity limitations because they are aggregated. 
B)  Production and staffing plans attempt to achieve several objectives, all of which must be consistent with one another. 
C)  When production and staffing plans are made, aggregation can be performed only along two dimensions: products and time. 
D)  The impact of production and staffing plans cuts across several functional areas of the firm.

Question 3

One type of cost considered when preparing an aggregate plan is inventory holding cost.

Accepted Answer

A) True 
 B)False

Question 4

Varying the workforce by hiring or firing is one of the demand options of aggregate planning.

Accepted Answer

A) True 
 B)False

Question 5

The adjustment of price to maximize the revenue obtained from available capacity that will be lost if not used is referred to as

Accepted Answer

A)  chase strategy. 
B)  yield management. 
C)  anticipation inventory. 
D)  workforce adjustment. 
A)  chase strategy. 
B)  yield management. 
C)  anticipation inventory. 
D)  workforce adjustment.

Question 6

A staffing plan is a manufacturing firm's aggregate plan.

Accepted Answer

A) True 
 B)False

Question 7

Product or service supply in aggregate planning can be manipulated by advertising and promotion.

Accepted Answer

A) True 
 B)False

Question 8

On call employees for unexpected demand in aggregate planning for the service sector is one method of controlling the costs of labour.

Accepted Answer

A) True 
 B)False

Question 9

Which one of the following statements about aggregate planning is best?

Accepted Answer

A)  Capacity alternatives are actions that adjust demand patterns. 
B)  All functional areas should supply inputs for developing production and staffing plans. 
C)  The production plan specifies the timing and size of production quantities for each product in the product families. 
D)  The staffing plan is to service organizations what competitive priorities are to manufacturing organizations. 
A)  Capacity alternatives are actions that adjust demand patterns. 
B)  All functional areas should supply inputs for developing production and staffing plans. 
C)  The production plan specifies the timing and size of production quantities for each product in the product families. 
D)  The staffing plan is to service organizations what competitive priorities are to manufacturing organizations.

Question 10

The heuristic method for developing a workforce scheduling in the text observes the constraint that each employee must

Accepted Answer

A)  get Saturday and Sunday off. 
B)  get two consecutive days off. 
C)  be fully utilized. 
D)  have Saturday and Sunday off at least once per month. 
A)  get Saturday and Sunday off. 
B)  get two consecutive days off. 
C)  be fully utilized. 
D)  have Saturday and Sunday off at least once per month.

Question 11

One distinction between manufacturing and services that affects scheduling is that services have difficulty creating inventories to buffer against demand uncertainties.

Accepted Answer

A) True 
 B)False

Question 12

What are the advantages and limitations of using anticipation inventory as part of an aggregate plan?

Accepted Answer

It stabilizes production rates

Question 13

Aggregate planning mixed strategies utilize inventory,workforce,and production rate changes over the planning timeframe.

Accepted Answer

A) True 
 B)False

Question 14

The ________ is a schedule that details the specific work schedule for each category of employee.

Accepted Answer

The answer of The ________ is a schedule that details...

Question 15

The ________ is the length of time covered by an aggregate plan.

Accepted Answer

The answer of The ________ is the length of time...

Question 16

How do Gantt charts assist schedulers in arriving at feasible schedules?

Accepted Answer

The progress chart shows the current sta

Question 17

A TV repair service company has a seasonal demand for its service,and there is a general shortage of skilled TV repair persons.Which one of the following is a capacity production planning alternative suitable for this situation?

Accepted Answer

A)  Hire and lay off workers to match the demand requirements. 
B)  Increase the backlog for short-term demand surges. 
C)  Offer reduced prices during the slack season. 
D)  Build anticipation inventories. 
A)  Hire and lay off workers to match the demand requirements. 
B)  Increase the backlog for short-term demand surges. 
C)  Offer reduced prices during the slack season. 
D)  Build anticipation inventories.

Question 18

Operations schedules are short-term plans designed to implement the master production schedule.

Accepted Answer

A) True 
 B)False

Question 19

Labour regular time costs are the wages paid to employees.

Accepted Answer

A) True 
 B)False

Question 20

A retailer experiences a seasonal demand pattern for its services.Labor requirements over a typical six-month period follow.
 $$\begin{array} { | c | c | c | c | c | c | c | } 
\hline \text { Period } & 1 & 2 & 3 & 4 & 5 & 6 \
\hline \text { Requirement } & 7 & 8 & 9 & 11 & 12 & 7 \
\hline
\end{array}$$ 
Costs associated with operations are as follows:
Wages = $2,000 per worker per month
Hiring cost = $1,000 per worker
Layoff cost = $1,500 per worker
The current workforce level is 10 workers.Use the spreadsheet approach and the above data to answer the following questions:
a.The total cost of the staffing plan (including the cost of regular wages,hiring,and layoffs)using a chase strategy with hiring and layoffs,but no overtime,is
b.The total cost of the staffing plan,using a level strategy where no overtime is allowed,and the undertime paid for,is
c.Suppose that overtime is allowed up to 25 percent of the regular-time capacity,and that overtime wages are 150 percent of the regular-time rate.The total cost of the level strategy with overtime and undertime,which also minimizes undertime,is

Accepted Answer

a. \[\begin{array} { l r r r r r r r }

Exam 11: Operations Planning and Scheduling

The process of breaking an aggregate plan into greater detail is referred to as disaggregation.

Which one of the following statements concerning production and staffing plans is best?

One type of cost considered when preparing an aggregate plan is inventory holding cost.

Varying the workforce by hiring or firing is one of the demand options of aggregate planning.

The adjustment of price to maximize the revenue obtained from available capacity that will be lost if not used is referred to as

A staffing plan is a manufacturing firm's aggregate plan.

Product or service supply in aggregate planning can be manipulated by advertising and promotion.

On call employees for unexpected demand in aggregate planning for the service sector is one method of controlling the costs of labour.

Which one of the following statements about aggregate planning is best?

The heuristic method for developing a workforce scheduling in the text observes the constraint that each employee must

One distinction between manufacturing and services that affects scheduling is that services have difficulty creating inventories to buffer against demand uncertainties.

What are the advantages and limitations of using anticipation inventory as part of an aggregate plan?

Aggregate planning mixed strategies utilize inventory,workforce,and production rate changes over the planning timeframe.

The ________ is a schedule that details the specific work schedule for each category of employee.

The ________ is the length of time covered by an aggregate plan.

How do Gantt charts assist schedulers in arriving at feasible schedules?

A TV repair service company has a seasonal demand for its service,and there is a general shortage of skilled TV repair persons.Which one of the following is a capacity production planning alternative suitable for this situation?

Operations schedules are short-term plans designed to implement the master production schedule.

Labour regular time costs are the wages paid to employees.

Creating Customer Value through Operations

Supply Chain Management

Process Configuration

Capacity

Inventory Management

Quality and Process Improvement

Lean Systems

Managing Projects

Location and Layout

Managing Demand and Forecasting

Resource Planning

Decision Making

Financial Analysis

Work Measurement

Learning Curve Analysis

Computer-Integrated Manufacturing

Acceptance Sampling Plans

Simulation

Special Inventory Models

Linear Programming

Waiting Lines

Filters