Question 1

The process of aggregate planning usually includes the collating and shipping of individual products.

Accepted Answer

A) True 
 B)False

Question 2

What are the supply options for managers to meet demands?

Accepted Answer

Supply options include workfor

Question 3

The ________ chart form of Gantt chart graphically displays the current status of each job relative to its scheduled completion date.

Accepted Answer

The answer of The ________ chart form of Gantt chart...

Question 4

A backorder is an order that the customer expected to be filled immediately but reluctantly asks that it be delivered as soon as possible.

Accepted Answer

A) True 
 B)False

Question 5

Yield management is the practice of adjusting prices to maximize the revenue obtained from available capacity that is lost if it is not used.

Accepted Answer

A) True 
 B)False

Question 6

________ are products or services having similar resource requirements,but different demand cycles.

Accepted Answer

Complement

Question 7

Briefly describe the difference between a production plan and a staffing plan.

Accepted Answer

A production plan generally focuses on p

Question 8

Which one of the following statements about managerial inputs to production and staffing plans is best?

Accepted Answer

A)  Finance provides labor and machine standards. 
B)  Human resources provide the training capacity and labor-market conditions. 
C)  Marketing provides new product or service developments. 
D)  Materials provide the current staffing level. 
A)  Finance provides labor and machine standards. 
B)  Human resources provide the training capacity and labor-market conditions. 
C)  Marketing provides new product or service developments. 
D)  Materials provide the current staffing level.

Question 9

Table 11.2
The daily requirements for highway patrol officers at Park City over the week are:
 $$\begin{array} { | c | c | c | c | c | c | c | c | } 
\hline \text { Day } & \mathrm { M } & \mathrm { T } & \mathrm { W } & \mathrm { TH } & \mathrm { F } & \mathrm { S } & \mathrm { SU } \
\hline \text { Requirement } & 11 & 9 & 6 & 7 & 5 & 3 & 2 \
\hline
\end{array}$$ 
Each officer works five days a week and must have two consecutive days off.
-Use the information in Table 11.2.How much total slack is generated from the schedule?

Accepted Answer

A)  less than 9 days 
B)  10 days 
C)  11 days 
D)  greater than 11 days 
A)  less than 9 days 
B)  10 days 
C)  11 days 
D)  greater than 11 days

Question 10

A rotating schedule calls for each employee to work the same days and hours each week.

Accepted Answer

A) True 
 B)False

Question 11

Which one of the following statements concerning capacity alternatives is best?

Accepted Answer

A)  Subcontracting can help overcome short-term capacity shortages by offloading work on other producers. 
B)  Creating anticipation inventory increases customization, and is particularly favored in the service industry. 
C)  Adjusting workforce levels is preferred when the workforce is skilled and the labor pool is small. 
D)  Using overtime capacity usually improves worker productivity. 
A)  Subcontracting can help overcome short-term capacity shortages by offloading work on other producers. 
B)  Creating anticipation inventory increases customization, and is particularly favored in the service industry. 
C)  Adjusting workforce levels is preferred when the workforce is skilled and the labor pool is small. 
D)  Using overtime capacity usually improves worker productivity.

Question 12

________ is the practice of adjusting prices to maximize the revenue obtained from the available capacity that will be lost if it is not used.

Accepted Answer

The answer of ________ is the practice of adjusting prices...

Question 13

The ________ strategy tries to match demand during the planning horizon by varying either the workforce level or the output rate.

Accepted Answer

The answer of The ________ strategy tries to match demand...

Question 14

A(n)________ is a statement of its production rates,workforce levels,and inventory holdings based on estimates of customer requirements and capacity limitations.

Accepted Answer

The answer of A(n)________ is a statement of its production...

Question 15

One input of distribution and marketing plan is supplier capabilities.

Accepted Answer

A) True 
 B)False

Question 16

Two basic types of decision alternatives are used to arrive at acceptable production or staffing plans: capacity alternatives and demand alternatives.If an organization that faces seasonal demand uses a reactive approach,which one of the following actions is it most likely to implement?

Accepted Answer

A)  introduction of complementary products 
B)  creating a stock of anticipation inventory 
C)  advertising to generate demand during off-peak periods 
D)  discounting products in off-peak periods 
A)  introduction of complementary products 
B)  creating a stock of anticipation inventory 
C)  advertising to generate demand during off-peak periods 
D)  discounting products in off-peak periods

Question 17

One input from operation plan is to account for current machine capacities.

Accepted Answer

A) True 
 B)False

Question 18

New product development plans generally fall within the scope of aggregate planning.

Accepted Answer

A) True 
 B)False

Question 19

________ is the allocation of resources over time to accomplish specific tasks.

Accepted Answer

The answer of ________ is the allocation of resources over...

Question 20

Which one of the following approaches for scheduling customer demand would be appropriate for a TV repair shop?

Accepted Answer

A)  backlogs 
B)  reservations 
C)  service on demand 
D)  appointments 
A)  backlogs 
B)  reservations 
C)  service on demand 
D)  appointments

Exam 11: Operations Planning and Scheduling

The process of aggregate planning usually includes the collating and shipping of individual products.

What are the supply options for managers to meet demands?

The ________ chart form of Gantt chart graphically displays the current status of each job relative to its scheduled completion date.

A backorder is an order that the customer expected to be filled immediately but reluctantly asks that it be delivered as soon as possible.

Yield management is the practice of adjusting prices to maximize the revenue obtained from available capacity that is lost if it is not used.

________ are products or services having similar resource requirements,but different demand cycles.

Briefly describe the difference between a production plan and a staffing plan.

Which one of the following statements about managerial inputs to production and staffing plans is best?

Table 11.2 The daily requirements for highway patrol officers at Park City over the week are: Day Requirement 11 9 6 7 5 3 2 Each officer works five days a week and must have two consecutive days off. -Use the information in Table 11.2.How much total slack is generated from the schedule?

A rotating schedule calls for each employee to work the same days and hours each week.

Which one of the following statements concerning capacity alternatives is best?

________ is the practice of adjusting prices to maximize the revenue obtained from the available capacity that will be lost if it is not used.

The ________ strategy tries to match demand during the planning horizon by varying either the workforce level or the output rate.

A(n)________ is a statement of its production rates,workforce levels,and inventory holdings based on estimates of customer requirements and capacity limitations.

One input of distribution and marketing plan is supplier capabilities.

Two basic types of decision alternatives are used to arrive at acceptable production or staffing plans: capacity alternatives and demand alternatives.If an organization that faces seasonal demand uses a reactive approach,which one of the following actions is it most likely to implement?

One input from operation plan is to account for current machine capacities.

New product development plans generally fall within the scope of aggregate planning.

________ is the allocation of resources over time to accomplish specific tasks.

Which one of the following approaches for scheduling customer demand would be appropriate for a TV repair shop?

Creating Customer Value through Operations

Supply Chain Management

Process Configuration

Capacity

Inventory Management

Quality and Process Improvement

Lean Systems

Managing Projects

Location and Layout

Managing Demand and Forecasting

Resource Planning

Decision Making

Financial Analysis

Work Measurement

Learning Curve Analysis

Computer-Integrated Manufacturing

Acceptance Sampling Plans

Simulation

Special Inventory Models

Linear Programming

Waiting Lines

Filters