Question 1

The sentence James responded to the inquiry is an active-voice sentence in which James acts as the subject.

Accepted Answer

A) True 
 B)False

Question 2

Which of the following sentences contains a comma splice?

Accepted Answer

A) Theo will write the document, but Alicia will proofread it. 
B) Theo will write the document, Alicia will proofread it. 
C) Theo will write the document; however, Alicia will proofread it. 
D) Theo will write the document. Alicia will proofread it. 
A) Theo will write the document, but Alicia will proofread it. 
B) Theo will write the document, Alicia will proofread it. 
C) Theo will write the document; however, Alicia will proofread it. 
D) Theo will write the document. Alicia will proofread it.

Question 3

What type of clause begins with a word like although, since, because, when, or if?

Accepted Answer

A) dependent 
B) independent 
C) direct 
D) indirect 
A) dependent 
B) independent 
C) direct 
D) indirect

Question 4

Which of the following is NOT an advantage of using the direct pattern?

Accepted Answer

A) reduces frustration 
B) saves the reader's time 
C) facilitates a fair hearing 
D) sets a proper frame of mind 
A) reduces frustration 
B) saves the reader's time 
C) facilitates a fair hearing 
D) sets a proper frame of mind

Question 5

Which of the following statements best describes the function of a paragraph?

Accepted Answer

A) A paragraph is a group of sentences about one idea. 
B) The primary idea always appears first in a paragraph. 
C) Well-constructed paragraphs can discuss more than one topic. 
D) Polished paragraphs need no transitions. 
A) A paragraph is a group of sentences about one idea. 
B) The primary idea always appears first in a paragraph. 
C) Well-constructed paragraphs can discuss more than one topic. 
D) Polished paragraphs need no transitions.

Question 6

In the direct pattern, the main idea comes first, followed by details, explanation, or evidence. In the indirect pattern, the main idea follows the details, explanation, and evidence.

Accepted Answer

A) True 
 B)False

Question 7

Franco wants to emphasize the new features of a product he is selling. What should he do?

Accepted Answer

A) He should use vivid words to describe the features. 
B) He should put the most important information in the middle of his sentences. 
C) He should use the passive voice to describe the features. 
D) He should put the most important information in a dependent clause. 
A) He should use vivid words to describe the features. 
B) He should put the most important information in the middle of his sentences. 
C) He should use the passive voice to describe the features. 
D) He should put the most important information in a dependent clause.

Question 8

How should sensitive messages that deliver bad news usually be organized?

Accepted Answer

A) in an indirect pattern 
B) by geographical area 
C) in a direct pattern 
D) in a pivoting pattern 
A) in an indirect pattern 
B) by geographical area 
C) in a direct pattern 
D) in a pivoting pattern

Question 9

June is our busiest month, February is our slowest contains a comma splice.

Accepted Answer

A) True 
 B)False

Question 10

What is an organizational pattern that presents the main idea after the details, explanation, and evidence called?

Accepted Answer

A) an indirect organizational pattern 
B) a direct organizational pattern 
C) a geographical organizational pattern 
D) a chronological organizational pattern. 
A) an indirect organizational pattern 
B) a direct organizational pattern 
C) a geographical organizational pattern 
D) a chronological organizational pattern.

Question 11

Madeline is writing an e-mail message to ask about conference facility availability and rates. She should use the direct pattern.

Accepted Answer

A) True 
 B)False

Question 12

Which of the following should be organized in a direct pattern?

Accepted Answer

A) an online manual showing visitors how to download a software program 
B) a proposal submitted to the board of directors to add a wellness program to the company's benefits package 
C) an e-mail message to employees telling them that health benefits will be cut 
D) a letter denying a customer's claim about a defective product 
A) an online manual showing visitors how to download a software program 
B) a proposal submitted to the board of directors to add a wellness program to the company's benefits package 
C) an e-mail message to employees telling them that health benefits will be cut 
D) a letter denying a customer's claim about a defective product

Question 13

The sentence The presentation was given by Barry is in the ____________________ voice.

Accepted Answer

The answer of The sentence The presentation was given by...

Question 14

To make your business messages more readable, which of the following can you do?

Accepted Answer

A) Add footnotes. 
B) Incorporate numbered and bulleted lists. 
C) Append a bibliography. 
D) Eliminate white space. 
A) Add footnotes. 
B) Incorporate numbered and bulleted lists. 
C) Append a bibliography. 
D) Eliminate white space.

Question 15

Angelica has been asked to learn how many pedestrians walk by a specific location that her company is considering for a new sporting goods retail shop. What would be the most useful way to research this information?

Accepted Answer

A) manually searching resources in her public library 
B) searching the Web 
C) investigating primary sources 
D) conducting a scientific experiment with controlled variables 
A) manually searching resources in her public library 
B) searching the Web 
C) investigating primary sources 
D) conducting a scientific experiment with controlled variables

Question 16

What is one of the most important tasks in preparing well-organized messages?

Accepted Answer

A) using a direct organizational pattern 
B) creating a well-formatted title page 
C) including ample tables and charts 
D) grouping similar ideas together 
A) using a direct organizational pattern 
B) creating a well-formatted title page 
C) including ample tables and charts 
D) grouping similar ideas together

Question 17

Jack is writing a memo to refuse an employee's vacation request. He should use the indirect pattern.

Accepted Answer

A) True 
 B)False

Question 18

To be most effective, paragraphs in business messages should be limited to eight or fewer printed lines.

Accepted Answer

A) True 
 B)False

Question 19

Faizel is working on a business proposal for a prospective client. What is the primary question Faizel should ask as he gathers information for his project?

Accepted Answer

A) How much money does the client have? 
B) What does the client need to know about this topic? 
C) Does the client have a good reputation in the community? 
D) How can I make myself look good in the eyes of my client? 
A) How much money does the client have? 
B) What does the client need to know about this topic? 
C) Does the client have a good reputation in the community? 
D) How can I make myself look good in the eyes of my client?

Question 20

Looking in the files and talking with your boss are examples of ____________________ research methods.

Accepted Answer

The answer of Looking in the files and talking with...

The sentence James responded to the inquiry is an active-voice sentence in which James acts as the subject.

Which of the following sentences contains a comma splice?

What type of clause begins with a word like although, since, because, when, or if?

Which of the following is NOT an advantage of using the direct pattern?

Which of the following statements best describes the function of a paragraph?

In the direct pattern, the main idea comes first, followed by details, explanation, or evidence. In the indirect pattern, the main idea follows the details, explanation, and evidence.

Franco wants to emphasize the new features of a product he is selling. What should he do?

How should sensitive messages that deliver bad news usually be organized?

June is our busiest month, February is our slowest contains a comma splice.

What is an organizational pattern that presents the main idea after the details, explanation, and evidence called?

Madeline is writing an e-mail message to ask about conference facility availability and rates. She should use the direct pattern.

Which of the following should be organized in a direct pattern?

The sentence The presentation was given by Barry is in the ____________________ voice.

To make your business messages more readable, which of the following can you do?

Angelica has been asked to learn how many pedestrians walk by a specific location that her company is considering for a new sporting goods retail shop. What would be the most useful way to research this information?

What is one of the most important tasks in preparing well-organized messages?

Jack is writing a memo to refuse an employee's vacation request. He should use the indirect pattern.

To be most effective, paragraphs in business messages should be limited to eight or fewer printed lines.

Faizel is working on a business proposal for a prospective client. What is the primary question Faizel should ask as he gathers information for his project?

Looking in the files and talking with your boss are examples of ____________________ research methods.

Business Communication in the Digital Age

Professionalism: Team, Meeting, Listening, Nonverbal, and Etiquette Skills

Intercultural Communication

Planning Business Messages

Revising Business Messages

Short Workplace Messages and Digital Media

Positive Messages

Negative Messages

Persuasive and Sales Messages

Reporting in the Workplace

Informal Business Reports

Proposals, Business Plans, and Formal Business Reports

Business Presentations

The Job Search and Résumés

Interviewing and Following up

Grammar Exercises

Filters

Exam 5: Organizing and Drafting Business Messages

The sentence James responded to the inquiry is an active-voice sentence in which James acts as the subject.

Which of the following sentences contains a comma splice?

What type of clause begins with a word like although, since, because, when, or if?

Which of the following is NOT an advantage of using the direct pattern?

Which of the following statements best describes the function of a paragraph?

In the direct pattern, the main idea comes first, followed by details, explanation, or evidence. In the indirect pattern, the main idea follows the details, explanation, and evidence.

Franco wants to emphasize the new features of a product he is selling. What should he do?

How should sensitive messages that deliver bad news usually be organized?

June is our busiest month, February is our slowest contains a comma splice.

What is an organizational pattern that presents the main idea after the details, explanation, and evidence called?

Madeline is writing an e-mail message to ask about conference facility availability and rates. She should use the direct pattern.

Which of the following should be organized in a direct pattern?

The sentence The presentation was given by Barry is in the ____________________ voice.

To make your business messages more readable, which of the following can you do?

Angelica has been asked to learn how many pedestrians walk by a specific location that her company is considering for a new sporting goods retail shop. What would be the most useful way to research this information?

What is one of the most important tasks in preparing well-organized messages?

Jack is writing a memo to refuse an employee's vacation request. He should use the indirect pattern.

To be most effective, paragraphs in business messages should be limited to eight or fewer printed lines.

Faizel is working on a business proposal for a prospective client. What is the primary question Faizel should ask as he gathers information for his project?

Looking in the files and talking with your boss are examples of ____________________ research methods.

Business Communication in the Digital Age

Professionalism: Team, Meeting, Listening, Nonverbal, and Etiquette Skills

Intercultural Communication

Planning Business Messages

Revising Business Messages

Short Workplace Messages and Digital Media

Positive Messages

Negative Messages

Persuasive and Sales Messages

Reporting in the Workplace

Informal Business Reports

Proposals, Business Plans, and Formal Business Reports

Business Presentations

The Job Search and Résumés

Interviewing and Following up

Grammar Exercises

Filters