Question 1

Describe the four sentence types and write an original example of each.

Accepted Answer

Student answers will vary and an origina

Question 2

Compare and contrast the three classic paragraph plans discussed in your book. When would each be used?

Accepted Answer

Student answers will vary.
Direct Plan:

Question 3

Which of the following statements best describes the proper use of white space in a business document?

Accepted Answer

A) Use as little white space as possible to ensure that all space on your page is being put to good use. 
B) Strive for paragraphs of nine or more printed lines to make your document more readable. 
C) Use headings, bulleted or numbered lists, and effective margins to create the desired amount of white space. 
D) Headings, bullets, and lists make your page look confusing and lacking in information. 
A) Use as little white space as possible to ensure that all space on your page is being put to good use. 
B) Strive for paragraphs of nine or more printed lines to make your document more readable. 
C) Use headings, bulleted or numbered lists, and effective margins to create the desired amount of white space. 
D) Headings, bullets, and lists make your page look confusing and lacking in information.

Question 4

Which of the following can you do to make your business messages more readable?

Accepted Answer

A) Add footnotes. 
B) Incorporate numbered and bulleted lists. 
C) Include a bibliography at the end. 
D) Eliminate white space. 
A) Add footnotes. 
B) Incorporate numbered and bulleted lists. 
C) Include a bibliography at the end. 
D) Eliminate white space.

Question 5

You are formatting a business document and want to make the best use of margins. What should you do?

Accepted Answer

A) Change all margins to 5 cm. 
B) Left and right justify your text (make it even at the left and right margin). 
C) Use ragged-right margins without justification. 
D) Change only the left margin to 5 cm for longer documents. 
A) Change all margins to 5 cm. 
B) Left and right justify your text (make it even at the left and right margin). 
C) Use ragged-right margins without justification. 
D) Change only the left margin to 5 cm for longer documents.

Question 6

Researching may involve informal or formal methods. List and describe two informal research methods and two formal research methods.

Accepted Answer

The answer of Researching may involve informal or formal methods....

Question 7

Chase is part of a team identifying new marketing ideas. The team has decided to hold a brainstorming session. What is the best strategy the team can use during this session?

Accepted Answer

A) Discourage wild thinking; all ideas generated should be rational and feasible. 
B) Critique and evaluate each idea as it is presented during the brainstorming session. 
C) Set an established time limit and stick to it. 
D) To encourage the maximum number of ideas, avoid defining the problem at the beginning of a brainstorming session. 
A) Discourage wild thinking; all ideas generated should be rational and feasible. 
B) Critique and evaluate each idea as it is presented during the brainstorming session. 
C) Set an established time limit and stick to it. 
D) To encourage the maximum number of ideas, avoid defining the problem at the beginning of a brainstorming session.

Question 8

Which of the following should be organized in an indirect pattern?

Accepted Answer

A) an e-mail message to customers about a free shipping offer 
B) an e-mail message to employees telling them that overtime will be eliminated 
C) a letter offering a position to a job applicant 
D) a letter to members of a professional organization telling them about an upcoming event 
A) an e-mail message to customers about a free shipping offer 
B) an e-mail message to employees telling them that overtime will be eliminated 
C) a letter offering a position to a job applicant 
D) a letter to members of a professional organization telling them about an upcoming event

Question 9

Which of the following is a run-on sentence?

Accepted Answer

A) Many companies use Facebook to connect with customers; some even use Twitter. 
B) Many companies use Facebook to connect with customers, and some even use Twitter. 
C) Many companies use Facebook to connect with customers some even use Twitter. 
D) Many companies use Facebook to connect with customers. Some even use Twitter. 
A) Many companies use Facebook to connect with customers; some even use Twitter. 
B) Many companies use Facebook to connect with customers, and some even use Twitter. 
C) Many companies use Facebook to connect with customers some even use Twitter. 
D) Many companies use Facebook to connect with customers. Some even use Twitter.

Question 10

You have created a bulleted list showing features that you are including on your company's Facebook page. Which of the following list items is NOT parallel with the other options?

Accepted Answer

A) Links to important pages on our company's website 
B) Photos showing customers using our products 
C) We will hold a weekly prize giveaway 
D) Information about upcoming events 
A) Links to important pages on our company's website 
B) Photos showing customers using our products 
C) We will hold a weekly prize giveaway 
D) Information about upcoming events

Question 11

Sentences that average 20 words are most effective for business writing.

Accepted Answer

A) True 
 B)False

Question 12

Which of the following statements reflects the proper use of numbered and bulleted lists?

Accepted Answer

A) Use a bulleted list when the sequence of items is important. 
B) In a numbered or bulleted list, capitalize the first word only if the listed item is a complete sentence. 
C) Make the items in a numbered or bulleted list parallel. 
D) Add end punctuation to all items in a numbered or bulleted list. 
A) Use a bulleted list when the sequence of items is important. 
B) In a numbered or bulleted list, capitalize the first word only if the listed item is a complete sentence. 
C) Make the items in a numbered or bulleted list parallel. 
D) Add end punctuation to all items in a numbered or bulleted list.

Question 13

Writing quickly so that you can get your thoughts down now and refine them in later versions is known as _____________.

Accepted Answer

The answer of Writing quickly so that you can get...

Question 14

Which paragraph plan is most often used in business messages because it clarifies the subject immediately?

Accepted Answer

A) dovetailing 
B) pivoting 
C) indirect 
D) direct 
A) dovetailing 
B) pivoting 
C) indirect 
D) direct

Question 15

Christopher will be attending a training workshop, and he hopes to learn a lot about new uses for social media is an example of a ____________________ sentence.

Accepted Answer

The answer of Christopher will be attending a training workshop,...

Question 16

Headings are used only in reports; they are never used in letters, memos, or e-mail messages.

Accepted Answer

A) True 
 B)False

Question 17

Hannah wants to make sure that her sentences are easily understood. How long should she make them?

Accepted Answer

A) an average of 20 words 
B) at least 30 words 
C) no more than 8 words 
D) an average of 28 words 
A) an average of 20 words 
B) at least 30 words 
C) no more than 8 words 
D) an average of 28 words

Question 18

One of the best ways to ensure rapid comprehension of ideas is through the use of numbered or ____________________ lists. These lists provide high "skim value," allowing readers to browse quickly and grasp main ideas.

Accepted Answer

The answer of One of the best ways to ensure...

Question 19

Compare and contrast the direct and indirect patterns of organization. What are the benefits of each pattern? When would each pattern be used in business writing?

Accepted Answer

Student answers will vary.
Two organizat

Question 20

Which of the following is a dependent clause?

Accepted Answer

A) on Friday 
B) will be presenting 
C) on our Facebook page 
D) when you were on vacation 
A) on Friday 
B) will be presenting 
C) on our Facebook page 
D) when you were on vacation

Describe the four sentence types and write an original example of each.

Compare and contrast the three classic paragraph plans discussed in your book. When would each be used?

Which of the following statements best describes the proper use of white space in a business document?

Which of the following can you do to make your business messages more readable?

You are formatting a business document and want to make the best use of margins. What should you do?

Researching may involve informal or formal methods. List and describe two informal research methods and two formal research methods.

Chase is part of a team identifying new marketing ideas. The team has decided to hold a brainstorming session. What is the best strategy the team can use during this session?

Which of the following should be organized in an indirect pattern?

Which of the following is a run-on sentence?

You have created a bulleted list showing features that you are including on your company's Facebook page. Which of the following list items is NOT parallel with the other options?

Sentences that average 20 words are most effective for business writing.

Which of the following statements reflects the proper use of numbered and bulleted lists?

Writing quickly so that you can get your thoughts down now and refine them in later versions is known as _____________.

Which paragraph plan is most often used in business messages because it clarifies the subject immediately?

Christopher will be attending a training workshop, and he hopes to learn a lot about new uses for social media is an example of a ____________________ sentence.

Headings are used only in reports; they are never used in letters, memos, or e-mail messages.

Hannah wants to make sure that her sentences are easily understood. How long should she make them?

One of the best ways to ensure rapid comprehension of ideas is through the use of numbered or ____________________ lists. These lists provide high "skim value," allowing readers to browse quickly and grasp main ideas.

Compare and contrast the direct and indirect patterns of organization. What are the benefits of each pattern? When would each pattern be used in business writing?

Which of the following is a dependent clause?

Business Communication in the Digital Age

Professionalism: Team, Meeting, Listening, Nonverbal, and Etiquette Skills

Intercultural Communication

Planning Business Messages

Revising Business Messages

Short Workplace Messages and Digital Media

Positive Messages

Negative Messages

Persuasive and Sales Messages

Reporting in the Workplace

Informal Business Reports

Proposals, Business Plans, and Formal Business Reports

Business Presentations

The Job Search and Résumés

Interviewing and Following up

Grammar Exercises

Filters

Exam 5: Organizing and Drafting Business Messages

Describe the four sentence types and write an original example of each.

Compare and contrast the three classic paragraph plans discussed in your book. When would each be used?

Which of the following statements best describes the proper use of white space in a business document?

Which of the following can you do to make your business messages more readable?

You are formatting a business document and want to make the best use of margins. What should you do?

Researching may involve informal or formal methods. List and describe two informal research methods and two formal research methods.

Chase is part of a team identifying new marketing ideas. The team has decided to hold a brainstorming session. What is the best strategy the team can use during this session?

Which of the following should be organized in an indirect pattern?

Which of the following is a run-on sentence?

You have created a bulleted list showing features that you are including on your company's Facebook page. Which of the following list items is NOT parallel with the other options?

Sentences that average 20 words are most effective for business writing.

Which of the following statements reflects the proper use of numbered and bulleted lists?

Writing quickly so that you can get your thoughts down now and refine them in later versions is known as _____________.

Which paragraph plan is most often used in business messages because it clarifies the subject immediately?

Christopher will be attending a training workshop, and he hopes to learn a lot about new uses for social media is an example of a ____________________ sentence.

Headings are used only in reports; they are never used in letters, memos, or e-mail messages.

Hannah wants to make sure that her sentences are easily understood. How long should she make them?

One of the best ways to ensure rapid comprehension of ideas is through the use of numbered or ____________________ lists. These lists provide high "skim value," allowing readers to browse quickly and grasp main ideas.

Compare and contrast the direct and indirect patterns of organization. What are the benefits of each pattern? When would each pattern be used in business writing?

Which of the following is a dependent clause?

Business Communication in the Digital Age

Professionalism: Team, Meeting, Listening, Nonverbal, and Etiquette Skills

Intercultural Communication

Planning Business Messages

Revising Business Messages

Short Workplace Messages and Digital Media

Positive Messages

Negative Messages

Persuasive and Sales Messages

Reporting in the Workplace

Informal Business Reports

Proposals, Business Plans, and Formal Business Reports

Business Presentations

The Job Search and Résumés

Interviewing and Following up

Grammar Exercises

Filters