Exam 5: Organizing and Drafting Business Messages

Which statement about how headings are used is accurate?

Describe three techniques that you can use to make your documents more readable, and explain how these techniques improve readability.

The focus of a brainstorming session should be on the quality of ideas, not the quantity.

The ____________________ organizational pattern is typically used for bad news, persuasive requests, sales letters, and sensitive messages.

Which of the following is a compound sentence?

Which of the following is done during Phase 2 of the writing process?

Many communication experts regard poor organization as the greatest failing of business writers.

The sentence Destiny was accepted into an MBA program is an active-voice sentence.

Which is the most effective organizational pattern if you expect the reader to be pleased, mildly interested, or neutral?

_____________ is a skillful writing technique that involves balanced writing. Sentences are written so that their parts are balanced are easy to read and understand.

Brianna is writing a document that will compare and contrast different retirement plans. Which paragraph plan will she most likely use?

Using underlining, bold type, or italics can call attention to important points and terms.

In the ____________________ organizational pattern, the main idea follows the details, explanation, and evidence.

Brainwriting is becoming a popular alternative to brainstorming.

Which of the following sentences demonstrates parallelism?

When you expect the audience to be pleased, mildly interested, or neutral, use the ____________________ pattern of organization.

The second phase of the 3-x-3 writing process includes researching, organizing, and ____________________.

Numbered and bulleted lists can improve readability, comprehension, and retention.

Which of the following is a passive-voice sentence?

With a solid plan and careful planning is a sentence fragment.