Exam 2: Values, Attitudes, Emotions, and Culture: the Manager As a Person

Teresa Perez manages twelve employees at Muy Delicioso, a Mexican fast-food chain. She believes in the quality of the food, has a high degree of loyalty toward Muy Delicioso as a company, and is proud of the difference its presence has made in the community. Teresa is demonstrating organizational

Which of the following refers to the terminal and instrumental values that are guiding principles in an individual's life?

________ is the degree to which individuals feel good about themselves and their capabilities.

William Merck, manager of Will's Way, is always smiling, pointing out the bright side of negative situations, and giving uplifting advice. Predict the most likely condition of the subordinates who work for William.

________ is the tendency to be original, have broad interests, be daring, and take risks.

It is important to understand the personalities of managers because their personality types influence their approach to managing people and resources. Choose one of the Big Five personality dimensions. Describe in detail the ways in which a manager with the personality dimension you chose would approach each of the four management behaviors (planning, organizing, leading, controlling).

Define the needs for achievement, affiliation, and power that affect managerial behavior.

Jayden Johnson, a production manager at AKC, has successfully developed a cost-effective nebulizer that has made a lasting contribution to the firm. Which of the following terminal values most likely helped Jayden develop this product?

Managers who have ________ perform some of their figurehead and spokesperson roles and persuade others both inside and outside the organization of the organization's merits.

Managers who recognize that failure must be accepted for creativity to thrive tend to value

Explain what organizational rites are and name the different types. Choose one type of organizational rite, and discuss how a manager could use it to enhance employee productivity. Provide specific examples of this application.

The distinctive ways in which organizational members perform their jobs and relate to others inside and outside the organization is known as organizational

Discuss extraversion. How does it affect managers' thoughts, feelings, and behaviors?

A(n)________ is a collection of feelings and beliefs.

Rites of ________ determine how individuals enter, advance within, and leave the organization.

People who are most likely to experience negative moods are

As the night manager of Spicy Bites, Ryan must deal with customer complaints, address safety hazards, and handle employee conflicts. He never lets these difficult situations keep him from feeling competent, deserving, and in control. As a manager, Ryan consistently demonstrates

As a manager of a creative services agency, Brooke Burns is known throughout the company as a risk-taker and an innovator. Brooke is high on the trait continuum of

Steve, a middle manager working at KT Corp., is unable to judge his own capabilities and has a poor opinion of himself; Steve is likely to have

Both terminal and instrumental values of managers play a role in determining organizational culture.