Exam 2: Values, Attitudes, Emotions, and Culture: the Manager As a Person

Sumathy Kumar is a manager tasked with building common norms and values at a new social networking start-up, Spirit. As a brand-new company, Spirit does not yet have a clear-cut organizational culture. The company founder has chosen Sumathy for this task because of her outgoing and positive personality. Which of the following represents the most effective way Sumathy can progress toward encouraging shared norms and values at Spirit?

The collection of feelings and beliefs that managers have about their organization as a whole is known as organizational

Identify the Big Five personality traits.

Define the concept of emotional intelligence. How does having emotional intelligence help managers?

The process by which newcomers learn an organization's values and norms and acquire the work behaviors necessary to perform jobs effectively is known as organizational

Laura Coraldi is a manager at Quick Pizza. She is great at understanding the feelings of her subordinates and takes time out for all of them. She listens to their problems, sympathizes, and tries her best to give solutions. From this information, it can be inferred that Laura is

Identify the personality trait that makes people accountable and responsible for their own actions and ensures ethical behavior in an organization.

A personal conviction about lifelong goals or objectives is called a terminal value.

Which of the following is an example of someone applying a terminal value?

A(n)________ value is a personal conviction about desired modes of conduct or ways of behaving.

At Zoom Zone Athletic Wear, new employees go through a short orientation process. They hear about the organization and its values, culture, and goals. They then meet their work group and learn about their own role in the organization, the skills needed to do their job, and both the formal procedures and informal norms. This is an example of

One of the attributes that make Anthony an excellent manager is his ability to understand the moods of his subordinates coupled with his ability to manage his own moods. Anthony has a high level of

Leo must choose a manager to head a new task force. The vice president of his department asked him to choose a high achiever for this role. Which of the following people is Leo most likely to choose?

The attraction-selection-attrition framework suggests that employees who are dissimilar in personality from that of the founders are more likely to leave the organization over time.

How do negative moods affect an organization? First, describe the qualities of a negative mood in general. Next, develop at least three examples of how negative moods exhibited by managers can affect their subordinates and, by extension, the organization as a whole.

If manager Cate Hale does not perform well on a project, she blames it on lack of preparedness on her part. Cate can be said to have

Because Parthiv understands his employees' feelings, he is able to relate to them and motivate them to work together to achieve the team's goals. This demonstrates that emotional intelligence in a manager has the potential to contribute to effective ________ in multiple ways.

The need for power is the extent to which an individual desires to

Emma Rosenstein of Busy Industries has just hired a new lower-level manager who comes from a conservative organizational culture. Will Slater is cautious, slow to make decisions, and subjects his subordinates to close monitoring. One of his subordinates, Tessa Jones, comes to Emma in frustration, saying, "Whenever I have a suggestion, Will wants to put it through a formal review process. I don't feel like he is willing to listen to new ideas." Emma decides to encourage Will to change his management style to one that better fits the innovative culture of Busy Industries. Of the following, which is the best choice for Emma?

People who are less inclined toward social interactions and to have a less positive outlook are said to be