Exam 4: Workforce Focus

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Ergo Industries,which manufactures automotive parts,had taken various measures to improve the quality of the products.The product-line managers at the company had the authority to stop production if they found the components to be defective without the approval of the senior management in the company and to take measures to resolve the issue.This authority motivated the managers to perform their jobs better.According to Hackman and Oldham work design model,which of the following core job characteristics is influencing the performance of managers in the above scenario?

(Multiple Choice)
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The primarily challenge laid out for American Honda's associate learning and organizational development group was to:?

(Multiple Choice)
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Discuss the first phase of American Honda's three-phase learning model.

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List some of the advantages offered by teamwork.

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Employee engagement fosters creativity and innovation.

(True/False)
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Strategic human resource management relies on proven approaches to improve organizational performance.

(True/False)
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According to Hackman and Oldham's work design model,"experienced meaningfulness" is a psychological state that refers to the need of workers to:

(Multiple Choice)
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In a team's life cycle,the stage of _____ takes place when the issues of the previous stage have been worked out,and team members agree on roles,ground rules,and acceptable behavior when doing the work of the team.

(Multiple Choice)
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The Taylor philosophy established an adversarial relationship between labor and management.

(True/False)
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A food manufacturing company motivates its employees to perform well by giving them more responsibilities and authority to make decisions.The company believes that giving more authority to employees makes them more dedicated and committed to their work.Which of the following terms best describes this approach to job design?

(Multiple Choice)
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Management teams are specially empowered work teams whose members gather to solve a specific problem and then disband.

(True/False)
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Traditional hiring practices have been based on cognitive and technical rather than interpersonal skills.

(True/False)
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Innovation,customer satisfaction,efficiency,and _____ are central to American Honda's success.

(Multiple Choice)
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Job design refers to how employees are organized in formal and informal units,such?as departments and teams,within an organization.

(True/False)
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Nathan,a sales manager at a consumer electronics company,motivated his sales executives by providing them regular inputs on their performance and also on what is expected of them from the company.The team had also developed a system through which the sales persons could analyze their performance based on customers' comments.According to the Hackman and Oldham work design model,which of the following core job characteristics is motivating the employees to perform better in the above scenario?

(Multiple Choice)
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_____ is an approach to work design that improves a worker's job by including several tasks rather than one single,low-level task.

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Strategic human resource management differs from traditional HR practices in that strategic human resource management:

(Multiple Choice)
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According to Hackman and Oldham work design model,which of the following core job characteristics is most likely to have an impact on an employee's experienced responsibility?

(Multiple Choice)
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How did the HR team at Hewitt Associates retain proficient CS representatives?

(Essay)
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Teams organized to perform entire jobs,rather than specialized,assembly line-type work are referred to as quality circles.

(True/False)
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