Question 1

Explain why it is important to provide an overview near the beginning of your presentation.

Accepted Answer

An overview provides a mental peg that h

Question 2

An oral presentation needs to be _____ than a written message to the same audience.

Accepted Answer

A) more complex 
B) shorter 
C) simpler 
D) longer 
A) more complex 
B) shorter 
C) simpler 
D) longer

Question 3

Which of the following patterns of organizing a presentation works well to organize short,informative briefings?

Accepted Answer

A) Exclude alternatives 
B) Chronological 
C) 1-2-3 
D) Pro/con 
A) Exclude alternatives 
B) Chronological 
C) 1-2-3 
D) Pro/con

Question 4

Which of the following is true of a group presentation?

Accepted Answer

A) In a group presentation,it is helpful to plan transitions. 
B) Answering questions after a group presentation should be done by the last speaker. 
C) Group presentations work best when they are spontaneous rather than rehearsed. 
D) The person speaking in the group should be responsible for the visual support as well. 
A) In a group presentation,it is helpful to plan transitions. 
B) Answering questions after a group presentation should be done by the last speaker. 
C) Group presentations work best when they are spontaneous rather than rehearsed. 
D) The person speaking in the group should be responsible for the visual support as well.

Question 5

What are the three Ps worked by presenters?

Accepted Answer

A) Process,produce,and participate 
B) Plan,prepare,and practise 
C) Price,priority,and play 
D) Prestige,position,and power 
A) Process,produce,and participate 
B) Plan,prepare,and practise 
C) Price,priority,and play 
D) Prestige,position,and power

Question 6

What are the five things that a group giving a divided presentation should attend to?

Accepted Answer

● Plan transitions.-Strictly enforce tim

Question 7

_____ is a measure of loudness or softness.

Accepted Answer

A) Intonation 
B) Tempo 
C) Range 
D) Volume 
A) Intonation 
B) Tempo 
C) Range 
D) Volume

Question 8

The size of the room will affect the success of your presentation.

Accepted Answer

A) True 
 B)False

Question 9

In a chronological pattern of organization,the oral presentation should start with the past,move to the present,and end by looking ahead.

Accepted Answer

A) True 
 B)False

Question 10

Which of the following guidelines should one follow when answering audience questions?

Accepted Answer

A) If someone asks about something that you already explained in your presentation,remind him that the topic has already been covered. 
B) If you don't know the answer to a question,make up something that seems correct. 
C) If the audience may not have heard the question,then put it in writing. 
D) If a question is hostile or biased,rephrase it before you answer it. 
A) If someone asks about something that you already explained in your presentation,remind him that the topic has already been covered. 
B) If you don't know the answer to a question,make up something that seems correct. 
C) If the audience may not have heard the question,then put it in writing. 
D) If a question is hostile or biased,rephrase it before you answer it.

Question 11

A sales presentation entertains and validates the audience.

Accepted Answer

A) True 
 B)False

Question 12

What are the four techniques one should use to create strong openings?

Accepted Answer

One's introduction is particularly impor

Question 13

Signposts are prompts in PowerPoint that indicate when to change the slide.

Accepted Answer

A) True 
 B)False

Question 14

_____ presentations teach the audience.

Accepted Answer

A) Goodwill 
B) Informative 
C) Persuasive 
D) Normative 
A) Goodwill 
B) Informative 
C) Persuasive 
D) Normative

Question 15

Speakers should hold their notes:

Accepted Answer

A) high enough to read without glasses. 
B) below eye level. 
C) high enough to read without bobbing the head up and down. 
D) at waist level. 
A) high enough to read without glasses. 
B) below eye level. 
C) high enough to read without bobbing the head up and down. 
D) at waist level.

Question 16

_____ is a measure of speed.

Accepted Answer

A) Tempo 
B) Range 
C) Volume 
D) Intonation 
A) Tempo 
B) Range 
C) Volume 
D) Intonation

Question 17

_____ refers to how we say what we say.

Accepted Answer

A) Terminology 
B) Verbalism 
C) Paraphrasing 
D) Paralanguage 
A) Terminology 
B) Verbalism 
C) Paraphrasing 
D) Paralanguage

Question 18

An oral presentation needs to be more complex than a written message to the same audience.

Accepted Answer

A) True 
 B)False

Question 19

An oral style may sound a bit choppy when it is read.

Accepted Answer

A) True 
 B)False

Question 20

Mark,a senior manager at BYTCO Corp.,announces,"Today I'll review our inventory,shipping,and customer service for the last quarter." Which of the following patterns of organization is Mark employing?

Accepted Answer

A) Pro/con 
B) Chronological 
C) Exclude alternatives 
D) 1-2-3 
A) Pro/con 
B) Chronological 
C) Exclude alternatives 
D) 1-2-3

Exam 22: Planning, Managing, and Recording Meetings

Explain why it is important to provide an overview near the beginning of your presentation.

An oral presentation needs to be _____ than a written message to the same audience.

Which of the following patterns of organizing a presentation works well to organize short,informative briefings?

Which of the following is true of a group presentation?

What are the three Ps worked by presenters?

What are the five things that a group giving a divided presentation should attend to?

_____ is a measure of loudness or softness.

The size of the room will affect the success of your presentation.

In a chronological pattern of organization,the oral presentation should start with the past,move to the present,and end by looking ahead.

Which of the following guidelines should one follow when answering audience questions?

A sales presentation entertains and validates the audience.

What are the four techniques one should use to create strong openings?

Signposts are prompts in PowerPoint that indicate when to change the slide.

_____ presentations teach the audience.

Speakers should hold their notes:

_____ is a measure of speed.

_____ refers to how we say what we say.

An oral presentation needs to be more complex than a written message to the same audience.

An oral style may sound a bit choppy when it is read.

Mark,a senior manager at BYTCO Corp.,announces,"Today I'll review our inventory,shipping,and customer service for the last quarter." Which of the following patterns of organization is Mark employing?

Introducing Business Communications

Adapting Your Messages to Your Audience

Communicating Across Cultures

Planning, Writing, and Revising

Designing Documents, Slides, and Screens

Formatting Hardcopy Letters and Memos

Writing Electronic Messages

Composing Informative and Positive Messages

Composing Negative Messages

Composing Persuasive Messages

Communicating Reader Benefits

Communicating With Positive Emphasis

Communicating You-Attitude

Researching Information

Synthesizing and Documenting Information

Writing Information Reports

Writing Proposals and Analytical Reports

Writing Formal Reports

Using Visuals

Listening

Working and Writing in Teams

Making Oral Presentations

Researching Jobs

Creating Persuasive Résumés

Creating Persuasive Application Letters

Filters