Exam 16: Providing Orientation and Training

________ is defined as providing guidance, advice, and encouragement through an ongoing one-on-one work relationship.

What are the various steps involved in the training process?

Coaching is best defined as the process in which:

________ learning refers to the ongoing acquisition and enhancement of knowledge, skills, and abilities by individuals.

Jerome identifies that there are problems in the research and development department of his pharmaceutical company. He learns that some employees in the department require training. He sets objectives for the training and makes a list of the employees who will participate in the training session. According to the training cycle, which of the following steps should Jerome take next?

Which of the following is the last step in the process of planning a training program for employees?

Which of the following is true of an apprenticeship training program?

Ryan is a new employee in Mark's department. Mark wants to orient Ryan in the most comfortable way possible, so he invites him out to lunch on his first day. Furthermore, Mark asks the other employees in the department to welcome Ryan by inviting him out to lunch with them on other days. Which of the following methods of orientation is being employed by Mark?

Which of the following statements about on-the-job training is true?

In ________ training, a trainer shows an employee how to do a job, and then the employee tries it.

________ refers to the process of giving new employees the information they need to do their work comfortably, effectively, and efficiently.

A disadvantage of training is that it makes the new employee dependent on the supervisor and makes it hard for the employee to adapt to changes in the workplace.

Which of the following modes of training delivers the course content to participants who are located far away from the provider of the training through computers and other communications technology?

The primary reason organizations have orientation programs is that it

Which of the following is an example of atrophy?

An instructor using the ________ method can deliver a large quantity of information to more than one person in a relatively short time.

At Eclectic Gas and Electric Company, a team was established to review the apprenticeship program. They surveyed the supervisors and trade workers in the apprenticeship program. The survey was then used to make improvements in the program. This survey is most likely to be a part of the process of

In the context of the various training methods used by U.S. employers, the largest share of training time is devoted to

An orientation should ideally include face-to-face interaction, which provides an opportunity for learners to ask questions and interact with other new employees.

Which of the following professionals is most likely to undergo on-the-job training as a new employee?