Question 1

The desire to achieve higher quality is a source of problems for a supervisor to solve creatively.

Accepted Answer

A) True 
 B)False

Question 2

When a manager needs to know about a decision, it is usually smart for a supervisor to

Accepted Answer

A)  discuss the problem before reaching and announcing the decision. 
B)  inform the manager about every minor decision being made each day. 
C)  quickly select the course of action that seems best. 
D)  agree to discuss the decision as soon as possible after it is made. 
A)  discuss the problem before reaching and announcing the decision. 
B)  inform the manager about every minor decision being made each day. 
C)  quickly select the course of action that seems best. 
D)  agree to discuss the decision as soon as possible after it is made.

Question 3

When people analyze alternatives, they tend to rely on their intuition and gut instincts instead of collecting impartial data. This is known as

Accepted Answer

A)  self-fulfilling prophecy. 
B)  the recency syndrome. 
C)  subjective rationality. 
D)  the halo effect. 
A)  self-fulfilling prophecy. 
B)  the recency syndrome. 
C)  subjective rationality. 
D)  the halo effect.

Question 4

Which of the following statements is true of brainstorming?

Accepted Answer

A)  It is a technique used to promote groupthink. 
B)  It is an idea-generating process. 
C)  It is designed to eliminate stereotypes. 
D)  It is a measure of the recency syndrome. 
A)  It is a technique used to promote groupthink. 
B)  It is an idea-generating process. 
C)  It is designed to eliminate stereotypes. 
D)  It is a measure of the recency syndrome.

Question 5

James is the supervisor of a group responsible for coming up with a name for a new product. He finds that his group has fallen victim to groupthink. Which of the following steps should he take to rectify this situation?

Accepted Answer

A)  He should ask his group members to be more agreeable and appoint one member to act as a mindguard who urges other members to go along with the group. 
B)  He should apply pressure against group members who disagree. 
C)  He should let the members of the group think that they are invulnerable. 
D)  He should appoint one group member to act as devil's advocate, challenging the position of the majority. 
A)  He should ask his group members to be more agreeable and appoint one member to act as a mindguard who urges other members to go along with the group. 
B)  He should apply pressure against group members who disagree. 
C)  He should let the members of the group think that they are invulnerable. 
D)  He should appoint one group member to act as devil's advocate, challenging the position of the majority.

The desire to achieve higher quality is a source of problems for a supervisor to solve creatively.

When a manager needs to know about a decision, it is usually smart for a supervisor to

When people analyze alternatives, they tend to rely on their intuition and gut instincts instead of collecting impartial data. This is known as

Which of the following statements is true of brainstorming?

James is the supervisor of a group responsible for coming up with a name for a new product. He finds that his group has fallen victim to groupthink. Which of the following steps should he take to rectify this situation?

Supervision Tradition and Contemporary Trends

The Supervisor As Leader

Groups, Teams, and Powerful Meetings

Corporate Social Responsibility, Ethics, and Sustainability

Managing Diversity

Reaching Goals Plans and Controls

Organizing and Authority

Ensuring High Quality and Productivity

Communication Theory and Modern Media

Motivating Employees

Problem Employees Counseling and Discipline

Managing Time and Stress

Managing Conflict, Change, and Politics

Selecting Employees

Providing Orientation and Training

Appraising Performance

Filters

Exam 8: Problem Solving, Decision Making, and Creativity

The desire to achieve higher quality is a source of problems for a supervisor to solve creatively.

When a manager needs to know about a decision, it is usually smart for a supervisor to

When people analyze alternatives, they tend to rely on their intuition and gut instincts instead of collecting impartial data. This is known as

Which of the following statements is true of brainstorming?

James is the supervisor of a group responsible for coming up with a name for a new product. He finds that his group has fallen victim to groupthink. Which of the following steps should he take to rectify this situation?

Supervision Tradition and Contemporary Trends

The Supervisor As Leader

Groups, Teams, and Powerful Meetings

Corporate Social Responsibility, Ethics, and Sustainability

Managing Diversity

Reaching Goals Plans and Controls

Organizing and Authority

Ensuring High Quality and Productivity

Communication Theory and Modern Media

Motivating Employees

Problem Employees Counseling and Discipline

Managing Time and Stress

Managing Conflict, Change, and Politics

Selecting Employees

Providing Orientation and Training

Appraising Performance

Filters