Exam 8: Problem Solving, Decision Making, and Creativity

Stereotyping interferes with rational decision making because it

Ken is a writer for a local magazine. His manager, assuming that Ken must be good at math since he is Asian, asks Ken if he can do his taxes for him. This is an example of

The scientific method of decision making

An idea-generating process in which group members state their ideas, have their ideas recorded, and no one comments on the ideas until the process is complete is referred to as

A salesperson tells his customers that he will give them some freebies if they purchase laptops from his store. However, he has neither asked the store manager if he can do so nor checked if the shop has an adequate stock of freebies. As such, he is not able to deliver the freebies to his customers. Which decision-making trap does this scenario exemplify?

In which of the following groups are its members most likely to experience groupthink?

To avoid the problem of personal perspective, decision makers must

Jennifer is the head of a marketing company. She requests a group meeting with her employees to come up with a new marketing strategy. She decides to begin with a brainstorming session. Jennifer knows that although brainstorming sessions are generally effective, there can be some pitfalls as well. Which of the following steps can she take to avoid pitfalls?

Antonio is the owner of a popular Italian restaurant. He decides to stop offering takeaway services to his customers because he feels the beauty in the way food is presented will be lost when it is packaged. His customers are very unhappy with his decision. Which human compromise has Antonio made?

In the context of the human compromises in decision making, _____ interferes with good decisions when the decision maker focuses more on justifying an alternative than on weighing alternatives against previously defined criteria.

Which of the following is a step that supervisors can take to encourage more participation in a group meeting without it leading to the phenomenon of groupthink?

In the rational model of decision making, which of the following is the next step after identifying alternative solutions?

Access and IBM DB2 are examples of

A supervisor can develop employees' idea-generating skills by

Samantha is a project supervisor for an ad agency. She calls a meeting to generate ideas for a new ad. During the meeting, she finds that some members do not speak at all. In this case, Samantha should

Which of the following is a true statement about probability theory?

Identify an advantage of group decision making.

Which of the following statements is true of decision trees?

Lincoln, the supervisor of an acid manufacturing company, finds out that there has been an acid leakage from one of the containers, and if nothing is done, the plant is likely to be destroyed within hours. Which of the following is the optimum response for this situation?

In the rational model of decision making, which of the following is the next step after gathering and organizing facts?