Exam 3: Attitudes and Job Satisfaction

Compare and contrast the four ways that employees can express job dissatisfaction.

Charles, Anna, Elle, and Adam are college friends and work in New York City. Comfortable living in New York occurs at about $40,000 a year. Charles makes $24,000 a year, Anna makes $30,000 a year, Elle makes $50,000 a year, and Adam makes $75,000 a year. Which of the following is most likely to be true with reference to correlation between pay and job satisfaction?

What are the major causes of job satisfaction?

Job conditions-especially the intrinsic nature of the work itself, social interactions, and supervision-are important predictors of job satisfaction.

Individuals will be more motivated to reduce dissonance when they believe the dissonance is due to something they cannot control.

Under which of the following conditions is job dissatisfaction most likely to result in turnover?

Rachel, a sales executive at a bank, earns $35,000 a year. Her company often allows her to work her schedule around her daughter's school athletic events. She believes in the goals of her organization and works hard toward achieving them. Rachel's husband, Peter, has recently joined an engineering firm as a designer. He earns $75,000 a year. His job involves working long hours from Monday to Friday, and his work is often stressful. But he enjoys his work and is passionate about the projects he works on. Due to Peter's time constraints, his wife, Rachel, attends all their children's school events. How would you compare Rachel and Peter's levels of job satisfaction? Describe how you would measure their satisfaction level if the level of comfortable living in their country is $40,000. In addition, name at least three major job attitudes that play a part in each of their satisfaction levels.

Joe Dailey is unhappy with his job because he has not received the promotion due to him several years ago. However, in spite of this, he speaks up to support his company's actions even when the local newspaper is criticizing them. Which of the following types of response represents his behavior?

Job dissatisfaction is more likely to translate into ________ when employees feel or perceive they have many available alternatives and when employees have high human capital.

Leon Festinger argued that ________ follow(s)________.

Julie recently joined a youth center as a counselor who provides support services for teenage mothers. An important part of her job involves referring pregnant teenagers to abortion clinics, should they decide to avail of such services. This aspect of her work, however, conflicts with her religious beliefs. Her manager, Kyle, is aware of this and expects her to submit her resignation at any time, but Julie continues to carry out her duties in a sincere manner and shows no signs of quitting her job. Which of the following best explains this situation?

People who have positive core self-evaluations (CSEs)-who believe in their inner worth and basic competence-are more satisfied with their jobs than people with negative CSEs.

According to Festinger, people seek consistency between their attitudes and their behaviors.

The cognitive component of an attitude describes an intention to behave in a certain way toward someone or something.

Sarah Mayer works as a security officer and is in charge of keeping track of who is in the office at any given time. She notices that some employees do not sign out of the office when they go out for meals, which makes it difficult to keep track of attendance of employees. Even though Mayer has repeatedly asked the employees to sign out, they have not followed her advice. She now decides to report the issue to her supervisor. Which of the following components of an attitude is being demonstrated by Mayer?

Attending union meetings as a way of coping with job dissatisfaction is an example of a(n)________ response.

We have thousands of attitudes, but OB focuses on a very limited number that form positive or negative evaluations employees hold about their work environments.

An individual's involvement with, satisfaction with, and enthusiasm for the work he/she performs is known as ________.

Job satisfaction describes a positive feeling about a job, resulting from an evaluation of its characteristics.

________ is the degree to which employees believe the organization values their contribution and cares about their well-being.