Question 1

To attract and retain global talent, and to expand a product's life cycle, are both reasons to globalize.

Accepted Answer

A) True 
 B)False

Question 2

A SWOT analysis determines:

Accepted Answer

A)  internal strengths and weaknesses and internal opportunities and threats. 
B)  internal strengths and weaknesses and external opportunities and threats. 
C)  external strengths and weaknesses and internal opportunities and threats. 
D)  external strengths and weaknesses and external opportunities and threats. 
E)  internal strengths and opportunities and external weaknesses and threats. 
A)  internal strengths and weaknesses and internal opportunities and threats. 
B)  internal strengths and weaknesses and external opportunities and threats. 
C)  external strengths and weaknesses and internal opportunities and threats. 
D)  external strengths and weaknesses and external opportunities and threats. 
E)  internal strengths and opportunities and external weaknesses and threats.

Question 3

Which of the following statements regarding the Dreamliner 787 is NOT true?

Accepted Answer

A)  Boeing has found partners in over a dozen countries. 
B)  The new aircraft incorporates a wide range of aerospace technologies. 
C)  The new aircraft uses engines from not one, but two manufacturers. 
D)  Boeing is only sourcing 787 components from suppliers in countries that have agreed not to purchase planes from Airbus. 
E)  Boeing's enormous global supply chain delivers more than a billion parts and subassemblies to Boeing plants every year. 
A)  Boeing has found partners in over a dozen countries. 
B)  The new aircraft incorporates a wide range of aerospace technologies. 
C)  The new aircraft uses engines from not one, but two manufacturers. 
D)  Boeing is only sourcing 787 components from suppliers in countries that have agreed not to purchase planes from Airbus. 
E)  Boeing's enormous global supply chain delivers more than a billion parts and subassemblies to Boeing plants every year.

Question 4

Define core competencies.

Accepted Answer

A set of skills, tal

Question 5

Caterpillar and Texas Instruments are two firms that have benefited from the use of:

Accepted Answer

A)  the multidomestic strategy option. 
B)  the international strategy option. 
C)  the transnational strategy option. 
D)  the maquiladora system in Europe. 
E)  the global strategy option. 
A)  the multidomestic strategy option. 
B)  the international strategy option. 
C)  the transnational strategy option. 
D)  the maquiladora system in Europe. 
E)  the global strategy option.

Question 6

Multinational organizations can shop from country to country and cut costs through:

Accepted Answer

A)  lower wage scales. 
B)  lower indirect costs. 
C)  less stringent regulations. 
D)  lower taxes and tariffs. 
E)  all of the these. 
A)  lower wage scales. 
B)  lower indirect costs. 
C)  less stringent regulations. 
D)  lower taxes and tariffs. 
E)  all of the these.

Question 7

The ________ is how an organization expects to achieve its missions and goals.

Accepted Answer

The answer of The ________ is how an organization expects...

Question 8

One reason for global operations is to gain improvements in the supply chain.

Accepted Answer

A) True 
 B)False

Question 9

________ is a free trade agreement among Canada, Mexico, and the United States.

Accepted Answer

NAFTA-Nort

Question 10

Which of the international operations strategies involves low cost reductions and low local responsiveness?

Accepted Answer

A)  international strategy 
B)  global strategy 
C)  transnational strategy 
D)  multidomestic strategy 
E)  worldwide strategy 
A)  international strategy 
B)  global strategy 
C)  transnational strategy 
D)  multidomestic strategy 
E)  worldwide strategy

Question 11

Outsourcing manufacturing is also known as ________.

Accepted Answer

contract m

Question 12

The theory of competitive advantage implies that you should allow another firm to perform work activities for your company if that company can do it more productively than you can.

Accepted Answer

A) True 
 B)False

Question 13

Which of the following is NOT part of value-chain analysis?

Accepted Answer

A)  product research 
B)  quality management 
C)  supply chain management 
D)  project management 
E)  human resources 
A)  product research 
B)  quality management 
C)  supply chain management 
D)  project management 
E)  human resources

Question 14

A strategy is a(n):

Accepted Answer

A)  set of opportunities in the marketplace. 
B)  broad statement of purpose. 
C)  simulation used to test various product line options. 
D)  plan for cost reduction. 
E)  action plan to achieve the mission. 
A)  set of opportunities in the marketplace. 
B)  broad statement of purpose. 
C)  simulation used to test various product line options. 
D)  plan for cost reduction. 
E)  action plan to achieve the mission.

Question 15

Outsourcing is an extension of the long-standing practice of ________ production activities.

Accepted Answer

The answer of Outsourcing is an extension of the long-standing...

Question 16

Experience differentiation:

Accepted Answer

A)  isolates the consumer from the delivery of a service. 
B)  is an extension of product differentiation in the service sector. 
C)  uses only the consumer's senses of vision and sound. 
D)  keeps consumers from becoming active participants in the service. 
E)  attempts to make the service experience different for every single customer. 
A)  isolates the consumer from the delivery of a service. 
B)  is an extension of product differentiation in the service sector. 
C)  uses only the consumer's senses of vision and sound. 
D)  keeps consumers from becoming active participants in the service. 
E)  attempts to make the service experience different for every single customer.

Question 17

Which of the following has progressed the FURTHEST along its product life cycle?

Accepted Answer

A)  video physical rentals 
B)  Boeing 787 
C)  autonomous vehicles 
D)  virtual reality 
E)  Xbox One 
A)  video physical rentals 
B)  Boeing 787 
C)  autonomous vehicles 
D)  virtual reality 
E)  Xbox One

Question 18

Which of the international operations strategies uses the existing domestic model globally?

Accepted Answer

A)  international strategy 
B)  global strategy 
C)  transnational strategy 
D)  multidomestic strategy 
E)  worldwide strategy 
A)  international strategy 
B)  global strategy 
C)  transnational strategy 
D)  multidomestic strategy 
E)  worldwide strategy

Question 19

Identify and explain the four basic global operations strategies. Give an example of each strategy.

Accepted Answer

The multidomestic strategy decentralizes

Question 20

A global strategy uses exports and licenses to penetrate the global arena.

Accepted Answer

A) True 
 B)False

Exam 2: Operations Strategy in a Global Environment

To attract and retain global talent, and to expand a product's life cycle, are both reasons to globalize.

A SWOT analysis determines:

Which of the following statements regarding the Dreamliner 787 is NOT true?

Define core competencies.

Caterpillar and Texas Instruments are two firms that have benefited from the use of:

Multinational organizations can shop from country to country and cut costs through:

The ________ is how an organization expects to achieve its missions and goals.

One reason for global operations is to gain improvements in the supply chain.

________ is a free trade agreement among Canada, Mexico, and the United States.

Which of the international operations strategies involves low cost reductions and low local responsiveness?

Outsourcing manufacturing is also known as ________.

The theory of competitive advantage implies that you should allow another firm to perform work activities for your company if that company can do it more productively than you can.

Which of the following is NOT part of value-chain analysis?

A strategy is a(n):

Outsourcing is an extension of the long-standing practice of ________ production activities.

Experience differentiation:

Which of the following has progressed the FURTHEST along its product life cycle?

Which of the international operations strategies uses the existing domestic model globally?

Identify and explain the four basic global operations strategies. Give an example of each strategy.

A global strategy uses exports and licenses to penetrate the global arena.

Operations and Productivity

Project Management

Forecasting

Design of Goods and Services

Managing Quality

Process Strategies

Location Strategies

Human Resources, Job Design, and Work Measurement

Supply Chain Management

Inventory Management

Aggregate Planning and Sop

Material Requirements Planning Mrp and Erp

Short-Term Scheduling

Lean Operations

Maintenance and Reliability

Decision-Making Tools

Linear Programming

Transportation Models

Waiting-Line Models

Learning Curves

Simulation

Applying Analytics to Big Data in Operations Management

Filters