Question 1

A firm should formulate its strategy before establishing its mission.

Accepted Answer

A) True 
 B)False

Question 2

The term maquiladora is most synonymous with:

Accepted Answer

A)  free trade zones in Mexico. 
B)  North Korean forced labor camps. 
C)  home-based or cottage industry. 
D)  areas that do not meet U.S. standards for workplace safety and pollution. 
E)  tax breaks provided by some South American countries to other South American countries. 
A)  free trade zones in Mexico. 
B)  North Korean forced labor camps. 
C)  home-based or cottage industry. 
D)  areas that do not meet U.S. standards for workplace safety and pollution. 
E)  tax breaks provided by some South American countries to other South American countries.

Question 3

What is SWOT analysis? List its four elements and describe its purpose.

Accepted Answer

The four elements of SWOT are strengths,

Question 4

The fundamental purpose of an organization's mission statement is to:

Accepted Answer

A)  create a good human relations climate in the organization. 
B)  define the organization's purpose in society. 
C)  define the operational structure of the organization. 
D)  generate good public relations for the organization. 
E)  define the functional areas required by the organization. 
A)  create a good human relations climate in the organization. 
B)  define the organization's purpose in society. 
C)  define the operational structure of the organization. 
D)  generate good public relations for the organization. 
E)  define the functional areas required by the organization.

Question 5

Which of the following statements about organizational missions is FALSE?

Accepted Answer

A)  They reflect a company's purpose. 
B)  They indicate what a company intends to contribute to society. 
C)  They are formulated after strategies are known. 
D)  They define a company's reason for existence. 
E)  They provide guidance for functional area missions. 
A)  They reflect a company's purpose. 
B)  They indicate what a company intends to contribute to society. 
C)  They are formulated after strategies are known. 
D)  They define a company's reason for existence. 
E)  They provide guidance for functional area missions.

Question 6

A(n) ________ is a firm that has extensive involvement in international business, owning or controlling facilities in more than one country.

Accepted Answer

multinatio

Question 7

Firms using the global strategy can be thought of as "world companies."

Accepted Answer

A) True 
 B)False

Question 8

State two examples of cultural and ethical issues that face operations managers in a global environment.

Accepted Answer

Student responses will vary, but there a

Question 9

________ is the practice of transferring a firm's activities that have traditionally been internal to external suppliers.

Accepted Answer

The answer of ________ is the practice of transferring a...

Question 10

Standardization is an appropriate strategy in which stage of the product life cycle?

Accepted Answer

A)  introduction 
B)  growth 
C)  maturity 
D)  decline 
E)  retirement 
A)  introduction 
B)  growth 
C)  maturity 
D)  decline 
E)  retirement

Question 11

The acronym MNC stands for

Accepted Answer

A)  Mexican National Committee (for international trade) 
B)  Maquiladora Negates Competition 
C)  Maytag-Nestlé Corporation 
D)  Multinational Corporation 
E)  Maritime Navigation Company 
A)  Mexican National Committee (for international trade) 
B)  Maquiladora Negates Competition 
C)  Maytag-Nestlé Corporation 
D)  Multinational Corporation 
E)  Maritime Navigation Company

Question 12

The ________ strategy utilizes a standardized product across countries.

Accepted Answer

The answer of The ________ strategy utilizes a standardized product...

Question 13

With reference to cultural and ethical issues, the World Trade Organization has:

Accepted Answer

A)  eliminated bribery. 
B)  made progress in providing equal protection of intellectual property among nations. 
C)  phased out all trade and tariff barriers between the United States and Mexico. 
D)  eliminated slave labor and child labor. 
E)  played little role in addressing cultural and ethical issues among nations. 
A)  eliminated bribery. 
B)  made progress in providing equal protection of intellectual property among nations. 
C)  phased out all trade and tariff barriers between the United States and Mexico. 
D)  eliminated slave labor and child labor. 
E)  played little role in addressing cultural and ethical issues among nations.

Question 14

Which of the following is the best example of competing on low-cost leadership?

Accepted Answer

A)  A firm produces its product with less raw material waste than its competitors do. 
B)  A firm offers more reliable products than its competitors do. 
C)  A firm's products are introduced into the market faster than its competitors' products are. 
D)  A firm's research and development department generates many ideas for new products. 
E)  A firm advertises more than its competitors do. 
A)  A firm produces its product with less raw material waste than its competitors do. 
B)  A firm offers more reliable products than its competitors do. 
C)  A firm's products are introduced into the market faster than its competitors' products are. 
D)  A firm's research and development department generates many ideas for new products. 
E)  A firm advertises more than its competitors do.

Question 15

In the product life cycle, the best stage to increase market share is maturity.

Accepted Answer

A) True 
 B)False

Question 16

Core competencies are good candidates for outsourcing.

Accepted Answer

A) True 
 B)False

Question 17

Which of the following is NOT an example of a global strategy?

Accepted Answer

A)  Apple designs its iPhone identical, regardless of region. 
B)  IKEA sells standardized, Swedish designed, self-assembly furniture products. 
C)  Caterpillar provides the same earth-moving equipment in Nigeria as in Iowa. 
D)  Gillette introduces a new customized product with less design complexity for low-income Indian customers. 
E)  Procter & Gamble homogenizes products as much as the market allows in order to keep cost low. 
A)  Apple designs its iPhone identical, regardless of region. 
B)  IKEA sells standardized, Swedish designed, self-assembly furniture products. 
C)  Caterpillar provides the same earth-moving equipment in Nigeria as in Iowa. 
D)  Gillette introduces a new customized product with less design complexity for low-income Indian customers. 
E)  Procter & Gamble homogenizes products as much as the market allows in order to keep cost low.

Question 18

The ________ strategy uses exports and licenses to penetrate globally.

Accepted Answer

The answer of The ________ strategy uses exports and licenses...

Question 19

The multidomestic OM strategy maximizes local responsiveness while achieving a significant cost advantage.

Accepted Answer

A) True 
 B)False

Question 20

Which of the following is TRUE of maquiladoras?

Accepted Answer

A)  They discourage foreign businesses from outsourcing. 
B)  They assess tariffs only on the value-added work done. 
C)  They originated in China. 
D)  None of these 
E)  All of these 
A)  They discourage foreign businesses from outsourcing. 
B)  They assess tariffs only on the value-added work done. 
C)  They originated in China. 
D)  None of these 
E)  All of these

Exam 2: Operations Strategy in a Global Environment

A firm should formulate its strategy before establishing its mission.

The term maquiladora is most synonymous with:

What is SWOT analysis? List its four elements and describe its purpose.

The fundamental purpose of an organization's mission statement is to:

Which of the following statements about organizational missions is FALSE?

A(n) ________ is a firm that has extensive involvement in international business, owning or controlling facilities in more than one country.

Firms using the global strategy can be thought of as "world companies."

State two examples of cultural and ethical issues that face operations managers in a global environment.

________ is the practice of transferring a firm's activities that have traditionally been internal to external suppliers.

Standardization is an appropriate strategy in which stage of the product life cycle?

The acronym MNC stands for

The ________ strategy utilizes a standardized product across countries.

With reference to cultural and ethical issues, the World Trade Organization has:

Which of the following is the best example of competing on low-cost leadership?

In the product life cycle, the best stage to increase market share is maturity.

Core competencies are good candidates for outsourcing.

Which of the following is NOT an example of a global strategy?

The ________ strategy uses exports and licenses to penetrate globally.

The multidomestic OM strategy maximizes local responsiveness while achieving a significant cost advantage.

Which of the following is TRUE of maquiladoras?

Operations and Productivity

Project Management

Forecasting

Design of Goods and Services

Managing Quality

Process Strategies

Location Strategies

Human Resources, Job Design, and Work Measurement

Supply Chain Management

Inventory Management

Aggregate Planning and Sop

Material Requirements Planning Mrp and Erp

Short-Term Scheduling

Lean Operations

Maintenance and Reliability

Decision-Making Tools

Linear Programming

Transportation Models

Waiting-Line Models

Learning Curves

Simulation

Applying Analytics to Big Data in Operations Management

Filters