Exam 1: The Changing World of Work

Listening to an employee's concerns and communicating your understanding of their point of view by paraphrasing back to them what they have told you is an example of the interpersonal skill known as:

To avoid causal and temporary employees becoming disengaged from an organisation and its values, and underperforming as a result, a manager may need to:

Managers may prefer to use casual or temporary employees because:

Triple bottom line reporting is currently compulsory for all organisations employing more than 100 employees.

Which of the following is a way that businesses contribute positively to combating climate change?

The service economy provides services to the general population and to business. Which of the following is not part of the service economy?

Developing a new financial software tool that can be sold to other organisations is an example of production in the:

From a commercial profit perspective, why is it important for Australian businesses to be aware of the needs of those in nearby Asian nations?

Despite labour market changes over the past two decades, the majority of Australian workers still work in jobs where their core working hours are from 9 a.m. until 5 p.m.

There are some positive aspects to climate change for businesses, because some can use it to their advantage by producing and selling environmental goods and services.

The value to an organisation of managers successfully integrating workers into their workforce and assimilating them, so that they feel part of their organisation's culture, is:

In a rapidly changing world, managers are increasingly finding that:

Corporate social responsibility can be described as:

Businesses cannot ignore the effects of globalisation because:

In today's organisational environment, employees who are the most valuable to organisations are those who:

Which of the following is not likely to be a benefit of telecommuting?

Choose the correct response to fill in the blank. 'The conceptual skills of leadership authenticity, ethics and values help you to manage ___________ to ensure that you and your team meet or exceed customer expectations.'

Which of the following industries is growing at the slowest rate in Australia?