Exam 1: The Exceptional Manager: What You Do,how You Do It

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Shoshanna,the regional manager of a global sales organization,gives freedom to the sales representatives on the amount spent on gifts for prospective Asian and European customers.Shoshanna is managing for ____.

(Multiple Choice)
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In February,when Paula,the manager of a landscaping company,is looking at the upcoming need for more workers to handle the increased customers in spring and summer,she is involved with ____.

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The primary purpose of a nonprofit organization is to make a profit and offer services to many clients.

(True/False)
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When managing for competitive advantage,the first "law" of business is "take care of the employees."

(True/False)
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Lower-level managers typically make less than $10 million in their lifetime,but they do earn fairly good incomes compared with most workers.

(True/False)
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The three interpersonal managerial roles include figurehead,leader,and liaison activities.

(True/False)
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Mintzberg proposed that managers utilize written communication more than verbal because of the possible confusion of the latter.

(True/False)
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