Exam 14: Basic Elements of Individual and Interpersonal Behavior

Howard Schultz, the CEO of Starbucks, hires managers by looking for two qualities ⎯ integrity and passion. According to Schultz, these qualities are as important as experience and abilities because he wants people to become passionate about helping the company succeed while maintaining high ethical standards that promote the organization's responsibility to society. In other words, Schultz values

Avida Sports developed a sensor system that swimmers wear in the water and to receive a computerized analysis of their stroke. Avida signed an agreement with a swim club to test the product before increasing production. Avida is in the ____ stage of the creative process.

Barbara is torn between living and working in the U.S. as a school principal and living in her native country where she can make a huge difference in the lives of street kids.  She likes experiencing cognitive dissonance.

One way people manage ____________________ is through prayer.

Describe three types of workplace behaviors. How do they affect the organization?

High levels of job satisfaction always lead to high levels of performance.

Convergent thinking is a skill that allows people to see similarities between situations, phenomena, or events.

The ____ component of an attitude reflects how a person expects to behave in a situation.

The Department of Defense spent $100 million to develop a prosthetic arm that could pick up and feed a grape to the user. They are testing its comfort and accuracy. They are in the ____________________ stage in the creative process.

Sexual harassment is a dysfunctional behavior.

____________________ is the extent to which the same person behaves in the same way in other situations.

____________________ is behavior directed at gaining power and controlling the behavior of others.

Fred is in the Army. He saw a couple major motion pictures that took place in Iraq. They were so inaccurate, he refuses to see another war movie. He now thinks all Hollywood producers are left-wing zealots. Fred is using

Fully explain the attribution process and how it is related to perception.

Stress may be defined as

EQ cannot be learned.

An author goes for a hike. She is probably in the ____________________ stage of the creative process.

One of the reasons Bernard Madoff got away with his Ponzi scheme for so long is that his investors saw him as a friend and used ____ to disregard questionable behavior.

Michael wants to become a surgeon. One of his goals is to be assigned to surgeries whenever possible. He wants to perform his job well in the emergency room. He also wants to provide the care that his child needs. He desires to have a satisfying relationship with his wife. He wants to do a good job mentoring a group of residents and interns. He would like to help his sister deal with the loss of her son. Michael is likely to experience stress as a result of ____ demand.

____________________ may be physical, psychological, or emotional.