Exam 17: Managing Interpersonal Relations and Communication

The order of the communication process is

Communication always involves two or more people.

Donald Rumsfeld said "Going to war without the French is like going deer hunting without your accordion." This is an example of

The CEO of an auction company suffered chest pains and was hospitalized. This news instantly traveled throughout the organization as one person told a group of people, who then told another group, and so on. Which type of grapevine does situation represent?

The biggest single drawback of written communication is

Married couples often can finish each other's sentences.  Their communication process is affected by the ____________________ of the sender and receiver.

Leah is in a meeting. She is cold, so she crosses her arms and legs. Paul observes this and thinks Leah does not like the information she is receiving. If Leah would speak up, this barrier could be eliminated.

Poor cell phone service is an example of

Effective communication would be most important for

____________________ is a pervasive part of virtually all managerial activities.

Many perspectives on ____________________ suggest that people have social needs.

Dana once had computer problems after downloading program updates. She is now reluctant to update software, so she misses pieces of information. This is causing

Describe the basic elements of the communication process and give two personal examples of the role of noise in the communication process and how it affected your communication.

The form of organizational communication most often distorted is horizontal communication.

Interpersonal communication

Managers who announce they have an "open door" policy and actually want people to use it are encouraging ____ communication.

Which of the following is an example of vertical communication?

The ____________________ is responsible for determining the information processing needs and requirements of the organization and putting the system in place.

Compare and contrast oral and written communication.

Laila was translating for a speaker.  He said, "Life begins when you are very small."  Laila accidentally translated, "Life begins when you are a sperm."  This illustrates which disadvantage of oral communication?