Question 1

Bart feels intimidated around his boss's boss. He avoids her due to ____________________ differences.

Accepted Answer

The answer of Bart feels intimidated around his boss's boss....

Question 2

On the television show Mad Men , the characters drink liquor like water. This is an example of

Accepted Answer

A)  transactional communication. 
B)  oral communication. 
C)  nonverbal communication. 
D)  status differences as a barrier to communication. 
E)  noise. 
A)  transactional communication. 
B)  oral communication. 
C)  nonverbal communication. 
D)  status differences as a barrier to communication. 
E)  noise.

Question 3

What are the advantages and disadvantages of e-mail?

Accepted Answer

Advantages of e-mail:
1. Instant communi

Question 4

Written pages, face-to-face discussion, and airwaves are examples of

Accepted Answer

A)  decoding devices. 
B)  communication channels. 
C)  receiver attributes. 
D)  communication attributes. 
E)  encoding. 
A)  decoding devices. 
B)  communication channels. 
C)  receiver attributes. 
D)  communication attributes. 
E)  encoding.

Question 5

The person who transmits the message is the

Accepted Answer

A)  receiver. 
B)  sender. 
C)  messenger. 
D)  translator. 
E)  boss. 
A)  receiver. 
B)  sender. 
C)  messenger. 
D)  translator. 
E)  boss.

Question 6

Which of the following would be likely to include all forms of organizational communication?

Accepted Answer

A)  Peers coordinating the details of a project 
B)  A suggestion box 
C)  A memo from the president of the company 
D)  A daily staff meeting 
E)  An absenteeism report submitted by the clerk who keeps employee records 
A)  Peers coordinating the details of a project 
B)  A suggestion box 
C)  A memo from the president of the company 
D)  A daily staff meeting 
E)  An absenteeism report submitted by the clerk who keeps employee records

Question 7

Which of the following is an example of communication?

Accepted Answer

A)  Television 
B)  Gossiping 
C)  Someone crossing his legs 
D)  A frown 
E)  All of these choices 
A)  Television 
B)  Gossiping 
C)  Someone crossing his legs 
D)  A frown 
E)  All of these choices

Question 8

When the message received has the same meaning as the message sent, the communication is said to be

Accepted Answer

A)  simple. 
B)  nonverbal. 
C)  effective. 
D)  pervasive. 
E)  autonomous. 
A)  simple. 
B)  nonverbal. 
C)  effective. 
D)  pervasive. 
E)  autonomous.

Question 9

The use of ____________________ communication at the expense of face-to-face meetings and conversations makes it hard to build a strong culture, develop solid working relationships, and create a mutually supportive atmosphere of trust and cooperativeness.

Accepted Answer

The answer of The use of ____________________ communication at the...

Question 10

After a message is transmitted, it must then be

Accepted Answer

A)  decoded. 
B)  encoded. 
C)  channeled through an all-channel network. 
D)  sent to the proper recipient. 
E)  scrubbed for noise. 
A)  decoded. 
B)  encoded. 
C)  channeled through an all-channel network. 
D)  sent to the proper recipient. 
E)  scrubbed for noise.

Question 11

When the marketing director coordinates with the production director they are engaging in ____ communication.

Accepted Answer

A)  vertical 
B)  upward 
C)  downward 
D)  horizontal 
E)  transactional 
A)  vertical 
B)  upward 
C)  downward 
D)  horizontal 
E)  transactional

Question 12

Nonverbal communication is a powerful but little-understood form of communication in organizations.

Accepted Answer

A) True 
 B)False

Question 13

Artistic expression, like dance or painting, is part of the ____________________ step in communication.

Accepted Answer

The answer of Artistic expression, like dance or painting, is...

Question 14

Give two examples of each type of nonverbal communication. Why are they important?

Accepted Answer

Nonverbal communication can take many fo

Question 15

Describe five types of communication networks used in work teams.

Accepted Answer

1. Local Area Network (LAN): This type o

Question 16

Bill and Dave are working on a problem, but they are having trouble getting through to each other because one of them thinks the problem is a promotional problem and the other thinks it is a distribution problem. The barrier causing this ineffective communication is different perceptions.

Accepted Answer

A) True 
 B)False

Question 17

Which of the following is an organizational barrier to effective communication?

Accepted Answer

A)  Credibility 
B)  Reluctance to communicate 
C)  Poor listening skills 
D)  Conflicting signals 
E)  None of these choices 
A)  Credibility 
B)  Reluctance to communicate 
C)  Poor listening skills 
D)  Conflicting signals 
E)  None of these choices

Question 18

Which of the following is characterized as a barrier to communication resulting from interpersonal dynamics rather than from a characteristic of the sender or the receiver?

Accepted Answer

A)  Lack of credibility 
B)  Poor listening skills 
C)  Conflicting or inconsistent signals 
D)  Status differences 
E)  Predispositions about the subject at hand 
A)  Lack of credibility 
B)  Poor listening skills 
C)  Conflicting or inconsistent signals 
D)  Status differences 
E)  Predispositions about the subject at hand

Question 19

Which of the following would NOT be considered noise in the communication process?

Accepted Answer

A)  Sender and receiver with different cultural backgrounds 
B)  Sender and receiver asking questions 
C)  A telephone call in the middle of a job interview 
D)  Receiver under personal stress 
E)  A new, inexperienced employee having to make a presentation to a group of top managers 
A)  Sender and receiver with different cultural backgrounds 
B)  Sender and receiver asking questions 
C)  A telephone call in the middle of a job interview 
D)  Receiver under personal stress 
E)  A new, inexperienced employee having to make a presentation to a group of top managers

Question 20

Which of the following is likely to occur if electronic communication is used at the expense of face-to-face meetings and conversations?

Accepted Answer

A)  It will be harder to build a strong organization culture. 
B)  It will be harder to develop solid working relationships. 
C)  It will be harder to create a mutually supportive atmosphere of trust and cooperation. 
D)  It will be easier for members of the organization to work from widely separated locations. 
E)  All of these choices 
A)  It will be harder to build a strong organization culture. 
B)  It will be harder to develop solid working relationships. 
C)  It will be harder to create a mutually supportive atmosphere of trust and cooperation. 
D)  It will be easier for members of the organization to work from widely separated locations. 
E)  All of these choices

Bart feels intimidated around his boss's boss. He avoids her due to ____________________ differences.

On the television show Mad Men , the characters drink liquor like water. This is an example of

What are the advantages and disadvantages of e-mail?

Written pages, face-to-face discussion, and airwaves are examples of

The person who transmits the message is the

Which of the following would be likely to include all forms of organizational communication?

Which of the following is an example of communication?

When the message received has the same meaning as the message sent, the communication is said to be

The use of ____________________ communication at the expense of face-to-face meetings and conversations makes it hard to build a strong culture, develop solid working relationships, and create a mutually supportive atmosphere of trust and cooperativeness.

After a message is transmitted, it must then be

When the marketing director coordinates with the production director they are engaging in ____ communication.

Nonverbal communication is a powerful but little-understood form of communication in organizations.

Artistic expression, like dance or painting, is part of the ____________________ step in communication.

Give two examples of each type of nonverbal communication. Why are they important?

Describe five types of communication networks used in work teams.

Bill and Dave are working on a problem, but they are having trouble getting through to each other because one of them thinks the problem is a promotional problem and the other thinks it is a distribution problem. The barrier causing this ineffective communication is different perceptions.

Which of the following is an organizational barrier to effective communication?

Which of the following is characterized as a barrier to communication resulting from interpersonal dynamics rather than from a characteristic of the sender or the receiver?

Which of the following would NOT be considered noise in the communication process?

Which of the following is likely to occur if electronic communication is used at the expense of face-to-face meetings and conversations?

Managing and the Managers Job

Traditional and Contemporary Opportunitieschallenges

Understanding the Organizations Environment

Responding to the Ethical and Social Environment

Navigating the Global Environment

Basic Elements of Planning and Decision Making

Managing Strategy and Strategic Planning

Managing Decision Making and Problem Solving

Managing Start-Ups and New Ventures

Basic Elements of Organizing

Managing Organization Design

Managing Organization Change and Innovation

Managing Human Resources

Basic Elements of Individual and Interpersonal Behavior

Managing Employee Motivation and Performance

Managing Leadership and Influence Process

Managing Work Groups and Teams

Basic Elements of Control

Managing Operations, Quality and Productivity

Filters

Exam 17: Managing Interpersonal Relations and Communication

Bart feels intimidated around his boss's boss. He avoids her due to ____________________ differences.

On the television show Mad Men , the characters drink liquor like water. This is an example of

What are the advantages and disadvantages of e-mail?

Written pages, face-to-face discussion, and airwaves are examples of

The person who transmits the message is the

Which of the following would be likely to include all forms of organizational communication?

Which of the following is an example of communication?

When the message received has the same meaning as the message sent, the communication is said to be

The use of ____________________ communication at the expense of face-to-face meetings and conversations makes it hard to build a strong culture, develop solid working relationships, and create a mutually supportive atmosphere of trust and cooperativeness.

After a message is transmitted, it must then be

When the marketing director coordinates with the production director they are engaging in ____ communication.

Nonverbal communication is a powerful but little-understood form of communication in organizations.

Artistic expression, like dance or painting, is part of the ____________________ step in communication.

Give two examples of each type of nonverbal communication. Why are they important?

Describe five types of communication networks used in work teams.

Bill and Dave are working on a problem, but they are having trouble getting through to each other because one of them thinks the problem is a promotional problem and the other thinks it is a distribution problem. The barrier causing this ineffective communication is different perceptions.

Which of the following is an organizational barrier to effective communication?

Which of the following is characterized as a barrier to communication resulting from interpersonal dynamics rather than from a characteristic of the sender or the receiver?

Which of the following would NOT be considered noise in the communication process?

Which of the following is likely to occur if electronic communication is used at the expense of face-to-face meetings and conversations?

Managing and the Managers Job

Traditional and Contemporary Opportunitieschallenges

Understanding the Organizations Environment

Responding to the Ethical and Social Environment

Navigating the Global Environment

Basic Elements of Planning and Decision Making

Managing Strategy and Strategic Planning

Managing Decision Making and Problem Solving

Managing Start-Ups and New Ventures

Basic Elements of Organizing

Managing Organization Design

Managing Organization Change and Innovation

Managing Human Resources

Basic Elements of Individual and Interpersonal Behavior

Managing Employee Motivation and Performance

Managing Leadership and Influence Process

Managing Work Groups and Teams

Basic Elements of Control

Managing Operations, Quality and Productivity

Filters