Question 1

A Pareto chart as part of a six-sigma quality improvement process might be found in which DMAIC category?

Accepted Answer

A)  Define 
B)  Measure 
C)  Analyze 
D)  Improve 
E)  Control 
A)  Define 
B)  Measure 
C)  Analyze 
D)  Improve 
E)  Control

Question 2

Which of the following should we use an "R" chart to monitor process quality?

Accepted Answer

A)  Grades in a freshman "pass/fail" course 
B)  Tire pressures in an auto assembly plant 
C)  Vehicles passing emissions inspection 
D)  Computer software errors 
E)  Number of units with missing operations 
A)  Grades in a freshman "pass/fail" course 
B)  Tire pressures in an auto assembly plant 
C)  Vehicles passing emissions inspection 
D)  Computer software errors 
E)  Number of units with missing operations

Question 3

Genichi Taguchi's view of the cost of quality is that variance is a discontinuous function.

Accepted Answer

A) True 
 B)False

Question 4

Variation in production systems that is caused by factors that can be clearly identified and possibly even managed is called assignable variation.

Accepted Answer

A) True 
 B)False

Question 5

Process control is concerned with monitoring quality after the product or service has been produced.

Accepted Answer

A) True 
 B)False

Question 6

TQM is an acronym meaning "total quality measurement."

Accepted Answer

A) True 
 B)False

Question 7

You want to determine the control lines for a "p" chart for quality control purposes.If the total number of defects from all samples is 560,the number of samples is 70,and the sample size is 80,which of the following would be the standard deviation used in developing the control lines?

Accepted Answer

A)  0.9000 
B)  0.4556 
C)  0.0335 
D)  0.0011 
E)  0.0112 
A)  0.9000 
B)  0.4556 
C)  0.0335 
D)  0.0011 
E)  0.0112

Question 8

Total,one-hundred percent,inspection can never be cost justified.

Accepted Answer

A) True 
 B)False

Question 9

An opportunity flow diagram as part of a six-sigma quality improvement process might be found in which DMAIC category?

Accepted Answer

A)  Define 
B)  Measure 
C)  Analyze 
D)  Improve 
E)  Control 
A)  Define 
B)  Measure 
C)  Analyze 
D)  Improve 
E)  Control

Question 10

You have just used the capability index (Cpk)formulas to compute the two values "min [1.5,1]." Which of the following is the interpretation of these numbers?

Accepted Answer

A)  The true capability index value is 1 
B)  The mean of the production process has shifted to the left of the design limits 
C)  The mean of the production process has shifted to the right of the design limits 
D)  The mean has not shifted at all 
E)  The true capability index value is between 1.5 and 1 
A)  The true capability index value is 1 
B)  The mean of the production process has shifted to the left of the design limits 
C)  The mean of the production process has shifted to the right of the design limits 
D)  The mean has not shifted at all 
E)  The true capability index value is between 1.5 and 1

Question 11

The "p chart" is only useful for sampling that deals with continuous variables.

Accepted Answer

A) True 
 B)False

Question 12

A quality guru named Joseph M.Juran defined quality as fitness for use.

Accepted Answer

A) True 
 B)False

Question 13

Variation that is inherent in a production process itself is called common variation.

Accepted Answer

A) True 
 B)False

Question 14

If you are going to develop an "R" chart based on range statistics and you are using a sample size of 9 for your charting purposes.Which of the following is the lower control limit D3 factor for the chart?

Accepted Answer

A)  0.08 
B)  0.14 
C)  0.18 
D)  0.22 
E)  0.29 
A)  0.08 
B)  0.14 
C)  0.18 
D)  0.22 
E)  0.29

Question 15

The term CTQ stands for "Cost Through Quality" which is another way to express Philip Crosby's idea that "Quality is Free."

Accepted Answer

A) True 
 B)False

Question 16

An operational goal of total quality management is ensuring that the organization's systems can consistently produce the product or service as it is designed.

Accepted Answer

A) True 
 B)False

Question 17

What does the acronym "CTQ" stand for? _________________________________

Accepted Answer

critical-to-quality
Explanatio

Question 18

You have 75 total defects from 100 different samples of 15.What is p-bar? _______________________________

Accepted Answer

005
Explanation: p-bar = the f

Question 19

In acceptance sampling,how large is the effect of the size of the lot that the sample is taken from on the size of the sample that should be drawn? _______________________________________

Accepted Answer

The effect of lot size on the

Question 20

A fishbone diagram as part of a six-sigma quality improvement process might be found in which DMAIC category?

Accepted Answer

A)  Define 
B)  Measure 
C)  Analyze 
D)  Improve 
E)  Control 
A)  Define 
B)  Measure 
C)  Analyze 
D)  Improve 
E)  Control

A Pareto chart as part of a six-sigma quality improvement process might be found in which DMAIC category?

Which of the following should we use an "R" chart to monitor process quality?

Genichi Taguchi's view of the cost of quality is that variance is a discontinuous function.

Variation in production systems that is caused by factors that can be clearly identified and possibly even managed is called assignable variation.

Process control is concerned with monitoring quality after the product or service has been produced.

TQM is an acronym meaning "total quality measurement."

You want to determine the control lines for a "p" chart for quality control purposes.If the total number of defects from all samples is 560,the number of samples is 70,and the sample size is 80,which of the following would be the standard deviation used in developing the control lines?

Total,one-hundred percent,inspection can never be cost justified.

An opportunity flow diagram as part of a six-sigma quality improvement process might be found in which DMAIC category?

You have just used the capability index (Cpk)formulas to compute the two values "min [1.5,1]." Which of the following is the interpretation of these numbers?

The "p chart" is only useful for sampling that deals with continuous variables.

A quality guru named Joseph M.Juran defined quality as fitness for use.

Variation that is inherent in a production process itself is called common variation.

If you are going to develop an "R" chart based on range statistics and you are using a sample size of 9 for your charting purposes.Which of the following is the lower control limit D3 factor for the chart?

The term CTQ stands for "Cost Through Quality" which is another way to express Philip Crosby's idea that "Quality is Free."

An operational goal of total quality management is ensuring that the organization's systems can consistently produce the product or service as it is designed.

What does the acronym "CTQ" stand for? _________________________________

You have 75 total defects from 100 different samples of 15.What is p-bar? _______________________________

In acceptance sampling,how large is the effect of the size of the lot that the sample is taken from on the size of the sample that should be drawn? _______________________________________

A fishbone diagram as part of a six-sigma quality improvement process might be found in which DMAIC category?

Operations and Supply Chain Management

Strategy and Sustainability

Forecasting

Strategic Capacity Management

Projects

Manufacturing and Service Processes

Service Processes

Sales and Operations Planning

Material Requirements Planning

Inventory Management

Lean Supply Chains

Global Sourcing and Procurement

Location, Logistics, and Distribution

Filters

Exam 10: Quality Management and Six Sigma

A Pareto chart as part of a six-sigma quality improvement process might be found in which DMAIC category?

Which of the following should we use an "R" chart to monitor process quality?

Genichi Taguchi's view of the cost of quality is that variance is a discontinuous function.

Variation in production systems that is caused by factors that can be clearly identified and possibly even managed is called assignable variation.

Process control is concerned with monitoring quality after the product or service has been produced.

TQM is an acronym meaning "total quality measurement."

You want to determine the control lines for a "p" chart for quality control purposes.If the total number of defects from all samples is 560,the number of samples is 70,and the sample size is 80,which of the following would be the standard deviation used in developing the control lines?

Total,one-hundred percent,inspection can never be cost justified.

An opportunity flow diagram as part of a six-sigma quality improvement process might be found in which DMAIC category?

You have just used the capability index (Cpk)formulas to compute the two values "min [1.5,1]." Which of the following is the interpretation of these numbers?

The "p chart" is only useful for sampling that deals with continuous variables.

A quality guru named Joseph M.Juran defined quality as fitness for use.

Variation that is inherent in a production process itself is called common variation.

If you are going to develop an "R" chart based on range statistics and you are using a sample size of 9 for your charting purposes.Which of the following is the lower control limit D3 factor for the chart?

The term CTQ stands for "Cost Through Quality" which is another way to express Philip Crosby's idea that "Quality is Free."

An operational goal of total quality management is ensuring that the organization's systems can consistently produce the product or service as it is designed.

What does the acronym "CTQ" stand for? _________________________________

You have 75 total defects from 100 different samples of 15.What is p-bar? _______________________________

In acceptance sampling,how large is the effect of the size of the lot that the sample is taken from on the size of the sample that should be drawn? _______________________________________

A fishbone diagram as part of a six-sigma quality improvement process might be found in which DMAIC category?

Operations and Supply Chain Management

Strategy and Sustainability

Forecasting

Strategic Capacity Management

Projects

Manufacturing and Service Processes

Service Processes

Sales and Operations Planning

Material Requirements Planning

Inventory Management

Lean Supply Chains

Global Sourcing and Procurement

Location, Logistics, and Distribution

Filters