Exam 10: Quality Management and Six Sigma

ISO 14000 is primarily concerned with what? __________________________________________

Measurement by attributes means taking a sample,measuring the attribute in question and determining the level of quality in the population from which the sample was drawn.

The probability associated with accepting a low quality lot is denoted in acceptance sampling with the Greek letter alpha.

The philosophical leaders of the quality movement,Philip Crosby,W.Edwards Deming,and Joseph M.Juran had the same general message about what it took to achieve outstanding quality.Which of the following was not part of that message?

One of the tools common to all quality efforts is leadership.

ISO 9000 is primarily concerned with environmental management.

A quality guru named Philip Crosby suggested that a general approach to quality management should involve prevention,not inspection.

A process that is in six-sigma control will produce no more than two defects out of every million units.

You want to determine the control lines for a "p" chart for quality control purposes.If the total number of defects from all samples is 2,000,the number of samples is 100,and the sample size is 50,what would be the standard deviation used in developing the control lines? ______________________________________