Question 1

Design of experiments is a statistical methodology often used in six-sigma projects.It aims to accomplish which of the following?

Accepted Answer

A)  Keep careful track of the occurrences of each possible defect 
B)  Determine the cause and effect relationships between process variables and output 
C)  Report defects to management on a Pareto chart 
D)  Carefully change each individual process variable until the cause of a defect is found 
E)  Eliminate defects by finding out whom or what is causing them 
A)  Keep careful track of the occurrences of each possible defect 
B)  Determine the cause and effect relationships between process variables and output 
C)  Report defects to management on a Pareto chart 
D)  Carefully change each individual process variable until the cause of a defect is found 
E)  Eliminate defects by finding out whom or what is causing them

Question 2

While business organizations can seek to achieve the Baldrige National Quality Award,universities cannot.

Accepted Answer

A) True 
 B)False

Question 3

To obtain a 99.7 percent confidence level in a "p" chart we would use a value of 3 for "z".

Accepted Answer

A) True 
 B)False

Question 4

The Malcolm Baldrige National Quality Award is given to organizations that have done which of the following?

Accepted Answer

A)  Instituted a six-sigma approach to total quality control 
B)  Demonstrated a high level of product quality 
C)  Demonstrated outstanding quality in their products and processes 
D)  Have a world-class quality control function 
E)  Most significantly improved their product quality levels 
A)  Instituted a six-sigma approach to total quality control 
B)  Demonstrated a high level of product quality 
C)  Demonstrated outstanding quality in their products and processes 
D)  Have a world-class quality control function 
E)  Most significantly improved their product quality levels

Question 5

A cost of quality classification is which of the following?

Accepted Answer

A)  Material costs 
B)  Prevention costs 
C)  Variable overhead 
D)  Direct labor 
E)  Inventory costs 
A)  Material costs 
B)  Prevention costs 
C)  Variable overhead 
D)  Direct labor 
E)  Inventory costs

Question 6

The Malcolm Baldrige National Quality Award represents the U.S.government's endorsement of quality as an essential part of successful business strategy.

Accepted Answer

A) True 
 B)False

Question 7

Which of the following is a dimension of design quality?

Accepted Answer

A)  Aesthetics 
B)  Price 
C)  Quality at the source 
D)  Distribution 
E)  Leadership 
A)  Aesthetics 
B)  Price 
C)  Quality at the source 
D)  Distribution 
E)  Leadership

Question 8

In variables sampling the actual measurements of the variable observed are used regardless of whether the unit is good or bad.

Accepted Answer

A) True 
 B)False

Question 9

In monitoring process quality we might use which of the following statistics?

Accepted Answer

A)  Absolute values 
B)  Percentage deviation from tolerance centers 
C)  "k" values for the sample mean 
D)  Logarithmic control intervals 
E)  Difference between the highest and lowest value in a sample 
A)  Absolute values 
B)  Percentage deviation from tolerance centers 
C)  "k" values for the sample mean 
D)  Logarithmic control intervals 
E)  Difference between the highest and lowest value in a sample

Question 10

Which of the following is not an analytical tool used in six-sigma quality improvement programs?

Accepted Answer

A)  Run charts 
B)  Pass charts 
C)  Cause-and-effect diagrams 
D)  Flowcharts 
E)  Pareto charts 
A)  Run charts 
B)  Pass charts 
C)  Cause-and-effect diagrams 
D)  Flowcharts 
E)  Pareto charts

Question 11

If the fraction defective is 0.12 based on a sample size of 16,the standard deviation used in the "p" chart is about 0.08.

Accepted Answer

A) True 
 B)False

Question 12

You are developing an "X-bar" chart based on sample means.You know the standard deviation of the sample means is 4,the desired confidence level is 99.7 percent,and the average of the sample means is 24.What is your UCL? ________________________________________

Accepted Answer

36
Explanation: Using equation

Question 13

The probability associated with rejecting a high quality lot is denoted in acceptance sampling with the Greek letter alpha.

Accepted Answer

A) True 
 B)False

Question 14

Design of Experiments (DOE)refers to work done before production of early model prototypes of a new product.

Accepted Answer

A) True 
 B)False

Question 15

An analytical tool used in six-sigma quality improvement programs is which of the following?

Accepted Answer

A)  Leadership 
B)  Continuous improvement 
C)  Quick response 
D)  Partnership diagrams 
E)  Checksheets 
A)  Leadership 
B)  Continuous improvement 
C)  Quick response 
D)  Partnership diagrams 
E)  Checksheets

Question 16

Which of the following are not eligible to be considered for the Baldrige Award?

Accepted Answer

A)  Small businesses 
B)  Health care organizations 
C)  Educational institutions 
D)  State highway patrol organizations 
E)  Nuclear power plants 
A)  Small businesses 
B)  Health care organizations 
C)  Educational institutions 
D)  State highway patrol organizations 
E)  Nuclear power plants

Question 17

You want to determine the control lines for a "p" chart for quality control purposes.If the desired confidence level is 99 percent,which of the following values for "z" would you use in computing the UCL and LCL?

Accepted Answer

A)  0.99 
B)  2 
C)  2.58 
D)  3 
E)  None of the above 
A)  0.99 
B)  2 
C)  2.58 
D)  3 
E)  None of the above

Question 18

You want to develop a three-sigma "R" chart.You know the average range is 12 based on several samples of size 6.Which of the following is the resulting LCL? ___________________________________

Accepted Answer

Zero
Explanation: Fr

Question 19

In 1997 the Malcolm Baldrige National Quality Improvement Act established the U.S.annual award for total quality management.

Accepted Answer

A) True 
 B)False

Question 20

You want to develop a three-sigma "R" chart.You know the average range is 5 based on several samples of size 10.Which of the following is the resulting UCL? _______________________________________

Accepted Answer

89
Explanation: From

Design of experiments is a statistical methodology often used in six-sigma projects.It aims to accomplish which of the following?

While business organizations can seek to achieve the Baldrige National Quality Award,universities cannot.

To obtain a 99.7 percent confidence level in a "p" chart we would use a value of 3 for "z".

The Malcolm Baldrige National Quality Award is given to organizations that have done which of the following?

A cost of quality classification is which of the following?

The Malcolm Baldrige National Quality Award represents the U.S.government's endorsement of quality as an essential part of successful business strategy.

Which of the following is a dimension of design quality?

In variables sampling the actual measurements of the variable observed are used regardless of whether the unit is good or bad.

In monitoring process quality we might use which of the following statistics?

Which of the following is not an analytical tool used in six-sigma quality improvement programs?

If the fraction defective is 0.12 based on a sample size of 16,the standard deviation used in the "p" chart is about 0.08.

You are developing an "X-bar" chart based on sample means.You know the standard deviation of the sample means is 4,the desired confidence level is 99.7 percent,and the average of the sample means is 24.What is your UCL? ________________________________________

The probability associated with rejecting a high quality lot is denoted in acceptance sampling with the Greek letter alpha.

Design of Experiments (DOE)refers to work done before production of early model prototypes of a new product.

An analytical tool used in six-sigma quality improvement programs is which of the following?

Which of the following are not eligible to be considered for the Baldrige Award?

You want to determine the control lines for a "p" chart for quality control purposes.If the desired confidence level is 99 percent,which of the following values for "z" would you use in computing the UCL and LCL?

You want to develop a three-sigma "R" chart.You know the average range is 12 based on several samples of size 6.Which of the following is the resulting LCL? ___________________________________

In 1997 the Malcolm Baldrige National Quality Improvement Act established the U.S.annual award for total quality management.

You want to develop a three-sigma "R" chart.You know the average range is 5 based on several samples of size 10.Which of the following is the resulting UCL? _______________________________________

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Strategic Capacity Management

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Exam 10: Quality Management and Six Sigma

Design of experiments is a statistical methodology often used in six-sigma projects.It aims to accomplish which of the following?

While business organizations can seek to achieve the Baldrige National Quality Award,universities cannot.

To obtain a 99.7 percent confidence level in a "p" chart we would use a value of 3 for "z".

The Malcolm Baldrige National Quality Award is given to organizations that have done which of the following?

A cost of quality classification is which of the following?

The Malcolm Baldrige National Quality Award represents the U.S.government's endorsement of quality as an essential part of successful business strategy.

Which of the following is a dimension of design quality?

In variables sampling the actual measurements of the variable observed are used regardless of whether the unit is good or bad.

In monitoring process quality we might use which of the following statistics?

Which of the following is not an analytical tool used in six-sigma quality improvement programs?

If the fraction defective is 0.12 based on a sample size of 16,the standard deviation used in the "p" chart is about 0.08.

You are developing an "X-bar" chart based on sample means.You know the standard deviation of the sample means is 4,the desired confidence level is 99.7 percent,and the average of the sample means is 24.What is your UCL? ________________________________________

The probability associated with rejecting a high quality lot is denoted in acceptance sampling with the Greek letter alpha.

Design of Experiments (DOE)refers to work done before production of early model prototypes of a new product.

An analytical tool used in six-sigma quality improvement programs is which of the following?

Which of the following are not eligible to be considered for the Baldrige Award?

You want to determine the control lines for a "p" chart for quality control purposes.If the desired confidence level is 99 percent,which of the following values for "z" would you use in computing the UCL and LCL?

You want to develop a three-sigma "R" chart.You know the average range is 12 based on several samples of size 6.Which of the following is the resulting LCL? ___________________________________

In 1997 the Malcolm Baldrige National Quality Improvement Act established the U.S.annual award for total quality management.

You want to develop a three-sigma "R" chart.You know the average range is 5 based on several samples of size 10.Which of the following is the resulting UCL? _______________________________________

Operations and Supply Chain Management

Strategy and Sustainability

Forecasting

Strategic Capacity Management

Projects

Manufacturing and Service Processes

Service Processes

Sales and Operations Planning

Material Requirements Planning

Inventory Management

Lean Supply Chains

Global Sourcing and Procurement

Location, Logistics, and Distribution

Filters