Exam 10: Understanding Individual Behavior

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Work behavior that goes beyond job requirements and contributes as needed to the organization's success is referred to as ____________________.

(Short Answer)
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Recency supports the old truism that first impressions really do count.

(True/False)
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The degree to which a person is outgoing,sociable,assertive,and comfortable with interpersonal relationships is called openness to experience.

(True/False)
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The ____ is the beliefs,opinions,and information a person has about the object of an attitude.

(Multiple Choice)
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Which of the following describes a person with the learning characteristics of being good at generating ideas and seeing a situation from multiple perspectives?

(Multiple Choice)
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Errors in perceptual judgment that arise from inaccuracies in any part of the perception process are called ____________________.

(Short Answer)
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Daily flextime is considered by many employees to be the most effective work-life practice.

(True/False)
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The four stages of the learning process include all of the following EXCEPT:

(Multiple Choice)
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Stress can be caused by

(Multiple Choice)
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An individual's ____________________ is the set of characteristics that underlie a relatively stable pattern of behavior in response to ideas,objects,or people in the environment.

(Short Answer)
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Explain the Big Five personality factors.Are these applicable in an international context?

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Seeking positions of power and responsibility,Chandra has rapidly moved up the ranks within her organization. Colleagues describe her as someone with a tremendous amount of energy,and a powerful force for leadership within the organization. Based on this description,Chandra has what type of personality?

(Multiple Choice)
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The general assurance in one's own ideas,judgment,and capabilities is referred to as:

(Multiple Choice)
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Frank regretfully missed an important deadline at work. His boss,George,thinks to himself,"Frank missed that deadline because he is lazy; I really need to crack down on him more." This is an example of what kind of attribution?

(Multiple Choice)
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____________________ is the tendency of perceivers to protect themselves against ideas,objects,or people that are threatening.

(Short Answer)
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Loyalty to and heavy involvement in one's organization is called ____________________.

(Short Answer)
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When the level of stress is high relative to a person's coping resources,stress can be a positive force,stimulating desirable change and achievement.

(True/False)
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Low Machs are particularly good in jobs that require bargaining skills or that involve substantial rewards for winning.

(True/False)
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Which of these styles would likely be appropriate for a counseling job?

(Multiple Choice)
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Research shows that the link between ____ and ____ is small and is influenced by other factors.

(Multiple Choice)
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