Exam 7: Creating a Motivating Work Setting

"Shoot for the moon, even if you miss you'll land among the stars," points to what characteristic of high motivation goals?

________ involves increasing the number of tasks a worker performs, while maintaining the same level of difficulty and responsibility.

Jerry finds his job as an intensive care nurse very rewarding and challenging. No day is ever the same. Jerry's one complaint is that he does not always find out how his patients do after leaving his unit. On a whole he is satisfied with his schedule. Jerry will MOST LIKELY rank low in what core job dimension?

Locke and Latham suggest that the goals employees try to attain at work have little to no effect on their levels of motivation and performance.

________ advocates job simplification and job specialization, and its key goal is maximizing performance.

Most MBO programs have three basic steps: goal setting, implementation, and evaluation.

According to Hackman and Oldham, what three critical psychological states determine how employees react to the design of their jobs?

Grocery stores that have individual employees assigned to individual, or only a few tasks, such as bagger, cashier, produce clerk, and meat cutter, employ the principles of job simplification and specialization.

When the intrinsic motivation of employees is high, they require close supervision.

The job characteristics model focuses on what makes jobs extrinsically motivating.

The use of goal setting will NOT increase motivation or performance ________.

Bill Simmons enjoys that his job as quality assurance coordinator allows him to see when he is being effective and when he is not. The job characteristics model refers to this as ________.

Employees with specific, difficult goals are also MOST OFTEN motivated to engage in organizational citizenship behavior.

The ________ is used to measure employees' perceptions of their jobs on each of the core job dimensions.

The three individual differences identified by the job characteristics model that affect the relationships between the core dimensions and the psychological states and the relationships between the psychological states and the outcomes include ________.

The range of motivational levels measured by the entire Job Diagnostic Survey and reported as the MPS is ________.

Contingent workers are hired or contracted on a temporary basis to fill needs for labor, which change over time.

A specific goal for a salesperson might be to "sell as much as you can."

All of the following are early approaches to job design EXCEPT ________.

According to the social information processing model, workers' past behaviors will MOST LIKELY affect ________.