Exam 7: Creating a Motivating Work Setting

In the job characteristics model, the extent to which a job provides a worker with clear information about his or her effectiveness is known as ________.

Research shows that goal setting affects motivation and performance only when employees are given extra extrinsic rewards for achieving their goals.

A researcher found that bricklayers could use five motions to lay a brick rather than 18 motions. A foreman who follows the ________ theory would be MOST interested in this knowledge.

Growth-need strength describes how satisfied employees are with extrinsic outcomes they receive from their jobs.

Setting difficult and specific goals leads to consistently higher performance. The establishment and fulfillment of difficult goals does not encourage individual employees to ________.

Experienced responsibility for work outcomes is the extent to which employees feel they are personally responsible or accountable for their job performance.

The job of a carnival ride operator who presses buttons to start and stop rides has a low level of skill variety.

Job enlargement is referred to as horizontal job loading.

Difficult goals lead to high motivation and performance only when the goals are set by employees themselves.

The objective of MBO is to make sure that all goal setting contributes to the organization's effectiveness.

Scientific management is a set of principles and practices stressing job simplification and specialization.

Job enrichment and job enlargement are intended to promote extrinsic motivation.

Job enrichment is also known as ________.

Scientific management is a set of principles stressing job ________.

The motivating potential score (MPS) is equal to the average of the first three core-job dimensions (skill variety, task identity, and task significance) multiplied by autonomy and feedback.

The necessary elements of a successful MBO program include all of the following EXCEPT ________.

Workers whose jobs have been enriched are more motivated and perform at a higher level.

The role of feedback in goal setting is insignificant.

In the job characteristics model, the extent to which a job requires an employee to use a number of different skills, abilities, or talents is referred to as ________.

Job enlargement is often referred to as ________.